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Phone Associate Jobs in Connecticut (NOW HIRING)

The UPS Store

Full-Time Center Associate

Wilton, CT · On-site

$16.25 - $21.75/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Spartan Fitness

Sales Associate

Hartford, CT · On-site

$14 - $19.25/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

West Hartford, CT

$14.25 - $19.25/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Kids In Crisis

Development Associate

Seymour, CT · On-site

$55K/yr

The Development Associate plays an integral role in advancing Kids In Crisis' mission by helping ... Must be comfortable making phone calls.Excellent organizational and time management skills, with ...

Core Ventures

Sales Associate

Shelton, CT · On-site

$18 - $20/hr

Sales Associate | Fitness Sales | Customer Service | Membership Sales | StretchLab Shelton Now ... phone, email, and text to maintain a healthy sales pipeline * Manage front desk operations ...

StretchLab

Sales Associate

Shelton, CT · On-site

$18 - $20/hr

Sales Associate | Fitness Sales | Customer Service | Membership Sales | StretchLab Shelton Now ... phone, email, and text to maintain a healthy sales pipeline * Manage front desk operations ...

Symbiotic Services

Associate - Customer Service

Putnam, CT · On-site

$14.75 - $20.25/hr

Associate - Customer Service Employment Type: Full-Time Location: Arlington Heights, IL About the ... phone systems preferred Bilingual (English/Spanish) skills are a plus Proficiency in Microsoft ...

Actalent

Account Associate

Shelton, CT · On-site

$60K - $75K/yr

The Account Associate develops and grows business with existing and new customers by providing ... This role focuses on building strong customer relationships via phone and electronic communication ...

Morrison-Mahoney-LLP-1

Litigation Associate

Bridgeport, CT · On-site

$105 - $130/hr

Mobile Phone Stipend * Associate Education Program Why Join Morrison Mahoney? We are proud to be recognized as one of the premier litigation law firms in the Northeast. From day one, you'll gain ...

The UPS Store #0171

Part-Time Center Associate

Milford, CT

$15.75 - $21/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #0171

Part-Time Center Associate

Milford, CT · On-site

$15.75 - $21/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

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Showing results 21-40

All JobsPhone Associate JobsPhone Associate Jobs in Connecticut

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are the most commonly searched types of Phone jobs in Connecticut?

The most popular types of Phone jobs in Connecticut are:

What cities in Connecticut are hiring for Phone Associate jobs?

Cities in Connecticut with the most Phone Associate job openings:

Phone Associate jobs near you

Powersports Sales associate

Scranton Powersports

Vernon, CT

$14.75 - $19.75/hr

Full-time

Re-posted 27 days ago

Job description

Powersports Sales Associate (Entry Level Welcome)

Scranton Powersports
Location: Vernon CT 
Employment Type: Full-Time
Compensation: Salary + Commission + Bonuses

About Scranton Powersports

Scranton Powersports is a full-service powersports dealership serving riders and outdoor enthusiasts across the region. We carry a wide selection of new and pre-owned ATVs, side-by-sides, motorcycles, and utility vehicles from leading brands including Polaris, CFMOTO, Indian Motorcycle, and BRP.

We’re growing and looking for motivated, reliable, and coachable Sales Associates. No prior powersports sales experience is required — we’re happy to train the right candidate who has a strong work ethic and interest in the powersports industry.

What You’ll Do

  • Welcome customers in the showroom and help them find the right unit for their needs

  • Assist customers by phone, text, and email with product questions and availability

  • Learn and follow Scranton Powersports’ sales process from greeting to delivery

  • Work leads from our website, OEM partners, and walk-in traffic

  • Present product features, accessories, and financing options

  • Follow up with customers to build long-term relationships and repeat business

  • Keep customer information and deal notes accurate in the CRM

  • Coordinate with finance, parts, and service teams for smooth deliveries

  • Maintain a clean, professional showroom and vehicle displays

  • Participate in ongoing product and sales training

What We’re Looking For

  • Positive attitude and willingness to learn

  • Strong communication and people skills

  • Dependable, punctual, and professional

  • Comfortable working weekends and a retail schedule

  • Basic computer skills (email, CRM, texting)

  • Valid driver’s license

  • Interest in powersports, motorsports, or outdoor recreation is a plus — but not required

What We Offer

  • Paid training — we will teach you the business

  • Weekly salary plus commission and performance bonuses

  • Clear growth path to Senior Sales Associate or Sales Manager

  • Employee discounts on vehicles, parts, and service

  • Fun, fast-paced dealership environment

  • Supportive team and hands-on management

Why Scranton Powersports?

We believe attitude and effort matter more than experience. If you’re motivated, enjoy working with people, and want a career (not just a job), Scranton Powersports is a great place to grow.

How to Apply

Apply through Hireology or submit your resume to ScrantonPowersports.com.
No phone calls please.

Apply