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Phone Associate Jobs in Connecticut (NOW HIRING)

Rocky's Ace Hardware

Sales Associate

Stamford, CT · On-site

$15 - $20.25/hr

This sales associate position is responsible for maintaining helpful customer service, processing ... Answer phone calls * Maintain awareness of all promotions and advertisements * Accurately and ...

Kids In Crisis

Development Associate

Cos Cob, CT · On-site

Development Associate Reporting to the Director of Individual Giving and Impact, the Development ... Must be comfortable making phone calls. * Excellent organizational and time management skills, with ...

Spartan Fitness

Sales Associate

Westport, CT · On-site

$14.75 - $19.75/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Westport, CT · On-site

$14.75 - $19.75/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

StretchLab

Sales Associate

Shelton, CT · On-site

$18 - $20/hr

Sales Associate | Fitness Sales | Customer Service | Membership Sales | StretchLab Shelton Now ... phone, email, and text to maintain a healthy sales pipeline * Manage front desk operations ...

Symbiotic Services

Associate - Customer Service

Putnam, CT · On-site

$14.75 - $20.25/hr

Associate - Customer Service Employment Type: Full-Time Location: Arlington Heights, IL About the ... phone systems preferred Bilingual (English/Spanish) skills are a plus Proficiency in Microsoft ...

Core Ventures

Sales Associate

Shelton, CT · On-site

$18 - $20/hr

Sales Associate | Fitness Sales | Customer Service | Membership Sales | StretchLab Shelton Now ... phone, email, and text to maintain a healthy sales pipeline * Manage front desk operations ...

Actalent

Account Associate

Shelton, CT · On-site

$60K - $75K/yr

The Account Associate develops and grows business with existing and new customers by providing ... This role focuses on building strong customer relationships via phone and electronic communication ...

Morrison-Mahoney-LLP-1

Associate Attorney

Hartford, CT · On-site

$100 - $125/hr

Mobile Phone Stipend * Associate Education Program We invite you to advance your career within a flexible and inclusive culture that respects your contributions and encourages your growth. Why Join ...

The UPS Store #0171

Part-Time Center Associate

Milford, CT · On-site

$15.75 - $21/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Lumibility

Developmental Therapy Associate

Meriden, CT · On-site

$40K - $49K/yr

Between $40,000-$49,000 Responsibilities of our Developmental Therapy Associate will include ... Must have internet access, cell phone, and reliable transportation. Benefits include medical ...

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Showing results 21-40

All JobsPhone Associate JobsPhone Associate Jobs in Connecticut

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What are the most commonly searched types of Phone jobs in Connecticut?

The most popular types of Phone jobs in Connecticut are:

What cities in Connecticut are hiring for Phone Associate jobs?

Cities in Connecticut with the most Phone Associate job openings:

Phone Associate jobs near you

Sales Associate

Rocky's Ace Hardware

Stamford, CT • On-site

$15 - $20.25/hr

Full-time

Re-posted 9 days ago

Rocky's Ace Hardware rating

6.7

Company rating: 6.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

24th of 51 rated home improvement retailers

Job description

Position Summary:
This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.
Essential Duties:
  • Ability to combine amazing customer service with strong sales skills;
  • Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
  • Work with management team to achieve established sales and productivity goals;
  • Assisting in maintaining the good working condition of store equipment;
  • Work with management to develop and execute ideas and activities to increase store traffic;
  • Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
  • Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
  • Greet customers as they enter the store
  • Answer phone calls
  • Maintain awareness of all promotions and advertisements
  • Accurately and efficiently ring on registers and maintain all cash at registers
  • Maintain orderly appearance of register area and supplies stocked
  • Solicit customers to open an Ace Rewards card
  • Issuing receipts, refunds, credits or change due to customers
  • Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.
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