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Pharmacy Service Associate Jobs in Kansas (NOW HIRING)

... service. * In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient ...

Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy ...

... service. * In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient ...

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Pharmacy Service Associate information

See Kansas salary details

$8

$16

$28

How much do pharmacy service associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for pharmacy service associate in Kansas is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.03 per hour, depending on experience, location, and employer.

What are some typical challenges Pharmacy Service Associates face when balancing customer service with pharmacy regulations?

Pharmacy Service Associates often need to manage high customer volumes while ensuring strict adherence to pharmacy protocols and privacy regulations such as HIPAA. This can mean quickly assisting customers with questions or purchases, while also verifying prescription information and handling sensitive data appropriately. The role requires strong communication skills, attention to detail, and the ability to multitask efficiently, especially during busy periods or when handling multiple requests at once. Staying up-to-date with pharmacy procedures and maintaining a friendly, professional demeanor helps associates navigate these challenges successfully.

What is the difference between Pharmacy Service Associate vs Pharmacy Technician?

AspectPharmacy Service AssociatePharmacy Technician
CredentialsHigh school diploma or equivalent; certification optionalCertification often required (e.g., PTCB)
Work EnvironmentRetail pharmacies, hospitals, clinicsRetail pharmacies, hospitals, long-term care facilities
Job ResponsibilitiesCustomer service, data entry, medication pickupPreparing medications, labeling, inventory management
Employer & Industry UsagePharmacies, healthcare providersPharmacies, hospitals, healthcare institutions

Pharmacy Service Associates and Pharmacy Technicians share similar work environments and industry usage, but Pharmacy Technicians typically have more specialized responsibilities and often require certification. Both roles support pharmacy operations, but Pharmacy Technicians perform more technical tasks related to medication preparation and management.

What are Pharmacy Service Associates?

Pharmacy Service Associates are support staff who assist pharmacists and pharmacy technicians in both retail and healthcare settings. Their duties typically include greeting customers, handling cash register transactions, maintaining inventory, answering basic questions about prescriptions, and ensuring the pharmacy area stays clean and organized. They also help with administrative tasks such as filing, stocking shelves, and sometimes assisting with insurance claims. While they do not dispense medication themselves, their work helps the pharmacy run smoothly and efficiently. Good customer service and attention to detail are important skills for this role.

What are the key skills and qualifications needed to thrive as a Pharmacy Service Associate, and why are they important?

To thrive as a Pharmacy Service Associate, you need a solid understanding of pharmacy operations, attention to detail, and a high school diploma or equivalent, with many employers preferring pharmacy technician certification. Familiarity with pharmacy management software, prescription processing systems, and inventory control tools is typically required. Strong customer service, communication, and organizational skills help you stand out in this role. These abilities are crucial for ensuring accurate medication dispensation, regulatory compliance, and a positive customer experience.
What are popular job titles related to Pharmacy Service Associate jobs in Kansas? For Pharmacy Service Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Pharmacy Service Associate jobs in Kansas look for? The top searched job categories for Pharmacy Service Associate jobs in Kansas are:
What cities in Kansas are hiring for Pharmacy Service Associate jobs? Cities in Kansas with the most Pharmacy Service Associate job openings:

Pharmacy Customer Service Associate

Walgreens

Wichita, KS

Other

Re-posted 12 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,180 frontline employees who took The Breakroom Quiz

98th of 110 rated pharmacies


Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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