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Pharmacy Service Associate Jobs (NOW HIRING)

The Pharmacy Service Associate is responsible for performing daily, routine tasks in the pharmacy such as answeringthe phone, responding to customer requests, data entry, record maintenance, and ...

Pharmacy Manager

Owensboro, KY

$64.25 - $75.75/hr

... associates, and to the wellness of the communities it serves. What sets our pharmacy departments apart is a genuine patient-centric environment with clinical services such as immunizations, MTM ...

Assistant Pharmacy Manager

Owensboro, KY ยท On-site

$14.50 - $18.50/hr

... associates, and to the wellness of the communities it serves. What sets our pharmacy departments apart is a genuine patient-centric environment with clinical services such as immunizations, MTM ...

Pharmacy Triage Associate

Osseo, MN ยท On-site

$20 - $24/hr

Pharmacy Triage Technician #762 Maple Grove, Minnesota (C) Thrifty White Pharmacy is seeking out full-time Pharmacy Customer Service Associate (s) in #762 Maple Grove, Minnesota (C) to assist the ...

Assistant Pharmacy Manager

Key West, FL

$17 - $21.75/hr

... associates, and to the wellness of the communities it serves. What sets our pharmacy departments apart is a genuine patient-centric environment with clinical services such as immunizations, MTM ...

Assistant Pharmacy Manager

Owensboro, KY

$17 - $21.75/hr

... associates, and to the wellness of the communities it serves. What sets our pharmacy departments apart is a genuine patient-centric environment with clinical services such as immunizations, MTM ...

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Pharmacy Service Associate information

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How much do pharmacy service associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for pharmacy service associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What are some typical challenges Pharmacy Service Associates face when balancing customer service with pharmacy regulations?

Pharmacy Service Associates often need to manage high customer volumes while ensuring strict adherence to pharmacy protocols and privacy regulations such as HIPAA. This can mean quickly assisting customers with questions or purchases, while also verifying prescription information and handling sensitive data appropriately. The role requires strong communication skills, attention to detail, and the ability to multitask efficiently, especially during busy periods or when handling multiple requests at once. Staying up-to-date with pharmacy procedures and maintaining a friendly, professional demeanor helps associates navigate these challenges successfully.

What is the difference between Pharmacy Service Associate vs Pharmacy Technician?

AspectPharmacy Service AssociatePharmacy Technician
CredentialsHigh school diploma or equivalent; certification optionalCertification often required (e.g., PTCB)
Work EnvironmentRetail pharmacies, hospitals, clinicsRetail pharmacies, hospitals, long-term care facilities
Job ResponsibilitiesCustomer service, data entry, medication pickupPreparing medications, labeling, inventory management
Employer & Industry UsagePharmacies, healthcare providersPharmacies, hospitals, healthcare institutions

Pharmacy Service Associates and Pharmacy Technicians share similar work environments and industry usage, but Pharmacy Technicians typically have more specialized responsibilities and often require certification. Both roles support pharmacy operations, but Pharmacy Technicians perform more technical tasks related to medication preparation and management.

What are Pharmacy Service Associates?

Pharmacy Service Associates are support staff who assist pharmacists and pharmacy technicians in both retail and healthcare settings. Their duties typically include greeting customers, handling cash register transactions, maintaining inventory, answering basic questions about prescriptions, and ensuring the pharmacy area stays clean and organized. They also help with administrative tasks such as filing, stocking shelves, and sometimes assisting with insurance claims. While they do not dispense medication themselves, their work helps the pharmacy run smoothly and efficiently. Good customer service and attention to detail are important skills for this role.

What are the key skills and qualifications needed to thrive as a Pharmacy Service Associate, and why are they important?

To thrive as a Pharmacy Service Associate, you need a solid understanding of pharmacy operations, attention to detail, and a high school diploma or equivalent, with many employers preferring pharmacy technician certification. Familiarity with pharmacy management software, prescription processing systems, and inventory control tools is typically required. Strong customer service, communication, and organizational skills help you stand out in this role. These abilities are crucial for ensuring accurate medication dispensation, regulatory compliance, and a positive customer experience.
More about Pharmacy Service Associate jobs
What cities are hiring for Pharmacy Service Associate jobs? Cities with the most Pharmacy Service Associate job openings:
What states have the most Pharmacy Service Associate jobs? States with the most job openings for Pharmacy Service Associate jobs include:
Infographic showing various Pharmacy Service Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.
Pharmacy Services Associate, UofL Hospital, 7:30a-6p

Pharmacy Services Associate, UofL Hospital, 7:30a-6p

UofL Health

Louisville, KY โ€ข On-site

Other

Posted 21 days ago


Job description

Pharmacy Service Associate

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team membersโ€”physicians, surgeons, nurses, pharmacists and other highly skilled health care professionalsโ€”UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

The Pharmacy Service Associate provides daily supportive services for the Department of Pharmacy according to hospital policies and procedures and in compliance with Kentucky pharmacy laws and other regulatory agencies. The associate actively supports and participates in the department's continuous quality improvement initiatives and competency assessments and demonstrates a commitment to customer service and patient safety. The associate responds to requests in a prompt and efficient manner.

The service associate will have the ability to learn on the job, then take the National Pharmacy Tech Certification Exam (PTCE). After successfully passing the exam, the employee may apply for any open Certified Technician (CPhT) positions available within UofL Health.

Education:

  • High School Diploma or GED/ equivalent (required)
  • Completion of a formal Pharmacy Technician educational program and/or an Associate's degree, or previous hospital-based pharmacy technician experience (preferred)

Experience:

  • One (1) year of customer service experience (preferred)

Licensure:

  • Registered as a pharmacy technician with the Commonwealth of Kentucky (preferred)