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Pharmacy Associate Jobs in Rio Rancho, NM (NOW HIRING)

Walgreens

Pharmacy Customer Service Associate

Edgewood, NM · On-site

$16 - $18/hr

Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience * Engages customers and patients by greeting them and offering assistance ...

Walgreens

Pharmacy Customer Service Associate

Santa Fe, NM · On-site

$16 - $18/hr

Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience * Engages customers and patients by greeting them and offering assistance ...

Walmart

Pharmacy Operations Team Lead

Rio Rancho, NM

$21 - $34/hr

Mid-Shift, Closing Location Neighborhood Market #3517 1115 NM HIGHWAY 528 SE, RIO RANCHO, NM, 87124, US Job Overview Pharmacy associates focus on the needs of our customers as they entrust us with ...

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Pharmacy Associate information

See Rio Rancho, NM salary details

$8

$30

$70

How much do pharmacy associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for pharmacy associate in Rio Rancho, NM is $30.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $54.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pharmacy Associate, and why are they important?

To thrive as a Pharmacy Associate, you need a solid understanding of pharmaceutical terminology, medication dispensing processes, and typically a high school diploma or equivalent with on-the-job or formal pharmacy technician training. Familiarity with pharmacy management systems, prescription processing software, and sometimes certification such as the Pharmacy Technician Certification (CPhT) are commonly required. Strong organization, attention to detail, teamwork, and customer service skills set outstanding associates apart. These abilities ensure safe, accurate medication handling and positive patient experiences in a regulated healthcare environment.

How does a Pharmacy Associate typically collaborate with pharmacists and other team members in a retail pharmacy setting?

Pharmacy Associates work closely with pharmacists by assisting with prescription processing, handling customer inquiries, and managing inventory. They often serve as the first point of contact for customers, ensuring efficient service while maintaining compliance with regulations. Collaboration with pharmacy technicians and other associates is essential for accurate medication dispensing and maintaining a smooth workflow. This teamwork helps create a supportive environment where patient safety and satisfaction are prioritized.

What are Pharmacy Associates?

Pharmacy Associates are healthcare professionals who assist pharmacists in dispensing medications, managing inventory, and providing customer service in a pharmacy setting. Their responsibilities often include preparing prescriptions, answering customer questions, handling cash registers, and maintaining records. They play a crucial role in ensuring the safe and efficient operation of a pharmacy, working closely with pharmacists and patients alike. Pharmacy Associates must pay close attention to detail and follow strict protocols to ensure patient safety.

What is the difference between Pharmacy Associate vs Pharmacy Technician?

AspectPharmacy AssociatePharmacy Technician
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; certification often preferred or required
Work EnvironmentRetail pharmacies, hospitals, clinicsRetail pharmacies, hospitals, long-term care facilities
Job ResponsibilitiesAssisting customers, stocking shelves, administrative tasksPreparing medications, data entry, insurance processing

Pharmacy Associates and Pharmacy Technicians often work together in pharmacy settings. While both roles require similar credentials and work in similar environments, Pharmacy Technicians typically have more specialized responsibilities like medication preparation and processing insurance claims. Pharmacy Associates usually focus on customer service and administrative support, making them a vital part of the pharmacy team.

What are the most commonly searched types of Pharmacy jobs in Rio Rancho, NM? The most popular types of Pharmacy jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Pharmacy Associate jobs? Cities near Rio Rancho, NM with the most Pharmacy Associate job openings:
Pharmacy Associate jobs near you
Infographic showing various Pharmacy Associate job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 2% As Needed, 62% Full Time, 30% Part Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $62,481 per year, or $30 per hour.
Pharmacy Customer Service Associate

Pharmacy Customer Service Associate

Walgreens

Albuquerque, NM • On-site

Other

Posted 9 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,090 frontline employees who took The Breakroom Quiz

87th of 98 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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