Pharmacy Account Manager Jobs in Rochester, NY (NOW HIRING)

The Regional Account Manager, AHUS/HSCT-TMA position is within our Rare Hematology and Nephrology Franchise, a division of Alexion, AstraZeneca Rare Disease and will focus on aHUS and the potential launch of HSCT-TMA. This role will be assigned to a territory focused on major academic centers, hospitals, IDNs, community institutions, and other priority sites of care. The Regional Account Manager, AHUS/HSCT-TMA will drive adoption of Alexion's aHUS and HSCT-TMA throughfield sales execution, compliant clinical education, and account-specific pull-through activities. The role is responsible forgenerating demand, supporting appropriate product access, and advancing therapy adoption within assigned accountsthrough effective stakeholder engagement, education and coordination of customer-facing execution."

Why Join Us? At Alexion, we're united by a shared purpose: to transform the lives of people affected by rare diseases. In Rare Hematology & Nephrology, that purpose is personal. We connect deeply with patients and their care teams, and we work together to deliver innovative therapies that make a real difference. Here, your work means more-more impact, more growth, and more connection.
What You'll Do:
As a Regional Account Manager, AHUS/HSCT-TMA you'll build trusted relationships with healthcare professionals across your territory. You'll represent Alexion's aHUS and assigned new indications, helping providers understand our therapies and how they support patients with rare nephrological conditions.

Territory: Must live within the geography or up to 25 miles from the territory border in limited circumstances

You will:

• Consistently achieve or exceed sales objectives in assigned territory and for assigned indications

• Develop and execute disease-specific sales account plans for major academic centers, hospitals, IDNs, community accounts, and other priority sites of care; map stakeholders, patient journeys, diagnostic workflows, referral pathways, and account factors that influence therapy adoption

• Identify gaps in diagnostic workflows, referral pathways, operational readiness, clinical protocol adoption, and stakeholder alignment; implement solutions to optimize appropriate therapy adoption

• Drive clinical advocacy and education by building relationships with account stakeholders and developing clinical champions across hematology, hem/onc, internal medicine, nephrology, transplant, pharmacy, clinical administration, and other relevant specialties

• Deliver approved clinical messaging to influence brand choice, support appropriate formulary access, and educate clinical stakeholders on disease state, unmet needs, diagnostic criteria, and therapy integration

• Support account stakeholder understanding of operational considerations related to therapy implementation, including treatment workflow, pharmacy, infusion, and other site-of-care processes, and engage appropriate internal partners when broader institutional action is needed

• Educate on fulfillment processes, payer access policies, reimbursement frameworks, and common account-wide operational barriers related to prior authorization, access resources and support.

• Mobilize cross-functional teams, including SAL(s), FRM(s), PEM(s), TLL(s), MSL(s), Market Access, Diagnostics, and enterprise partners, to deliver on account objectives and resolve barriers

• Represent customer priorities internally and advocate for solutions that address account-specific needs while maintaining appropriate role boundaries

• Create and maintain account and indication-specific business plans that reflect an in-depth understanding of local market forces, institution dynamics, care delivery models, access considerations, and multi-stakeholder decision-making.

• Handle customer questions and objections in a way that is consistent with product indications and sales training methodology, including the ability to compliantly triage inquiries to the appropriate partner

• Effectively utilize CRM tools to manage territory priorities, track account engagement, document sales activities, and submit required reports accurately and on time; and adopt CRM AI-embedded tools to prioritize opportunities and optimize call execution

• Effectively use AI-driven insights for territory planning, HCP targeting, and pre-call strategy; translate analytics into focused customer engagement and account action plans

• Provide a high level of product expertise and customer service across all assigned accounts, including complex accounts with multiple stakeholders and sites of care

• Perform work in alignment with and adhering to Alexion's Code of Ethics and Business Conduct and Alexion policies and procedures

What you bring:

• Bachelor's degree.

• 5+ years of experience in specialty pharma, rare disease sales, account management, or complex institutional selling.

• Strong understanding of healthcare systems, reimbursement processes, fulfillment pathways, and multi-stakeholder decision-making in hospitals, academic centers, IDNs, and community care settings

• Candidates should possess a proven track record of navigating clinical formulary and access processes, engaging multidisciplinary stakeholders, influencing treatment pathway adoption, and driving utilization within integrated health systems, academic medical centers, and key institutional accounts.

• Proven ability to build relationships and influence across clinical, administrative, operational, pharmacy, and access stakeholders

• Excellent strategic planning, problem-solving, account management, and communication skills

• Ability to understand and translate complex clinical data to activate clinical champions and build advocacy within Centers of Excellence, academic centers, hospitals, IDNs, and other sites of care

• Ability to navigate fulfillment, reimbursement, protocol integration, and account-wide operational barriers for assigned diseases

• Ability to map complex patient journeys and align account plans to business objectives

• Effective in coordinating cross-functional teams and managing role boundaries

• Must live in the geographic territory or live within 50 miles of the geographic territory border

• Ability to travel within territory on a regular basis, which may include frequent overnight and weekend travel

• Valid driver's license and clean driving record

Preferred qualifications:

• Advanced or master's degree.

• Experience selling in orphan or ultra-orphan disease markets

• Bio/pharma experience in hematology, hem/onc, oncology, nephrology, transplant, internal medicine, or hospital-based specialty care

• Experience working with major academic centers, hospitals, IDNs, Centers of Excellence, and complex community networks

• Demonstrated success driving protocol adoption, formulary support, workflow integration, and multi-stakeholder account pull-through

Date Posted

Closing Date

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.