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Pharmaceutical Technical Support Manager Jobs (NOW HIRING)

Medihill

Technical Support Manager

Bensalem, PA · On-site

The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves ...

HungerRush

Manager, Technical Support

Overland Park, KS · On-site +1

The Technical Support Manager will communicate company goals, best practices, deadlines as well as provide feedback to direct reports for continued improvement and training. Technical Support Manager ...

Principia The

Event Technical Support Manager

Elsah, IL · On-site

$24.15 - $29.58/hr

Event Technical Support Manager Department : Media Services/Principia College Position Type : Full-time, 12-month Summary The Event Support Manager provides technical support for a wide range of ...

Principia The

Event Technical Support Manager

Elsah, IL · On-site

$24.15 - $29.58/hr

Event Technical Support Manager Department : Media Services/Principia College Position Type : Full-time, 12-month Summary The Event Support Manager provides technical support for a wide range of ...

Wabtec

Fleet & Technical Support Manager

Shelton, CT · On-site

... management teams. This role serves as a key technical resource supporting the reliability and performance of custom-built rail inspection vehicles, ultrasonic testing systems, and proprietary ...

Socket.dev

Senior Technical Support Manager

Miami, FL · On-site

Accounts Payable, purchasing, inventory, or supplier-management platforms * Jira, Intercom, LogRocket,or similar platforms * Building or scaling a Technical Support function * AI-assisted support ...

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Pharmaceutical Technical Support Manager information

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$29.5K

$85.9K

$147.5K

How much do pharmaceutical technical support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for pharmaceutical technical support manager in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Pharmaceutical Technical Support Manager jobs?

For Pharmaceutical Technical Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Pharmaceutical Technical Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $85,913 per year, or $41.3 per hour.

Technical Support Manager

Bensalem, PA • On-site

Medihill
1 - 10 employees
Learn more about Medihillexternal

Full-time

Dental, PTO

Re-posted 29 days ago

Job description


The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves managing day-to-day operations, ensuring high-quality customer service, and continuously improving support processes. The Technical Support Manager will play a critical role in training team members, overseeing equipment installations, and providing technical support both on-site and over the phone.
Requirements
  • Manage, mentor, and develop a team of technical support specialists, ensuring they are equipped with the skills and knowledge to perform their duties effectively.
  • Oversee the entire customer support process, from initial order receipt to equipment installation and ongoing technical support, ensuring customer satisfaction and safety.
  • Identify areas for process improvement within the technical support team, implementing new procedures and technologies to enhance efficiency and service quality.
  • Develop and deliver training programs to ensure all team members are proficient in equipment assembly, programming, testing, and troubleshooting, as well as customer interaction.
  • Ensure all equipment is properly assembled, tested, and fully operational before deployment to customers, adhering to the highest safety and quality standards.
  • Manage complex or escalated customer interactions, providing expert-level support and ensuring issues are resolved promptly.
  • Track and analyze key performance metrics, such as response times, customer satisfaction, and equipment failure rates, to identify trends and areas for improvement.
  • Work closely with other departments, such as product development and logistics, to ensure seamless operations and effective customer support.
  • Prepare and present regular reports on team performance, customer feedback, and technical issues to senior management.
  • Ensure all team activities comply with relevant regulations and company policies, particularly in relation to customer safety and privacy.

    • Benefits
    • 1 week vacation
    • dental insurance
    • major holidays

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