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Pharmaceutical Desktop Support Jobs (NOW HIRING)

RXinsider LTD.

Support both the manufacturing systems and the desktop computing environment. This role involves ... Ability to design and implement solutions within pharmaceutical manufacturing. Understanding of ...

RXinsider LTD.

NJ · On-site

Support both the manufacturing systems and the desktop computing environment. This role involves ... Ability to design and implement solutions within pharmaceutical manufacturing. Understanding of ...

Merck & Co.

NJ · On-site

Manufacturing IT Systems Specialist Support both the manufacturing systems and the desktop ... Ability to design and implement solutions within pharmaceutical manufacturing. * Understanding of ...

KORE1 Technologies

IT Specialist

Costa Mesa, CA · On-site

... GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and ... HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST) * Microsoft ...

KORE1 Technologies

IT Specialist

Costa Mesa, CA · On-site

... GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and ... HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST) * Microsoft ...

RXinsider LTD.

Software Support Analyst

Houston, TX · On-site

Maintain and support client/server environments, including desktop hardware, peripherals, and ... Microsoft certified solutions expert (MCSE), a plus Who We Are PCCA helps pharmacists and ...

RXinsider LTD.

Maintain and support client/server environments, including desktop hardware, peripherals, and ... Microsoft certified solutions expert (MCSE), a plus Who We Are PCCA helps pharmacists and ...

Soliant Health

Staff Pharmacist - Wasilla, Alaska

Wasilla, AK · On-site

$58.75 - $69.25/hr

No current weekend shifts; possible on-call support may be requested Key Responsibilities ... Conducting Omnicell medication checks (access through Citrix/OCRA Remote Desktop; onsite training ...

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Pharmaceutical Desktop Support information

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How much do pharmaceutical desktop support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for pharmaceutical desktop support in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are popular job titles related to Pharmaceutical Desktop Support jobs?

For Pharmaceutical Desktop Support jobs, the most frequently searched job titles are:

Lab Computing Support Engineer (Onsite)

Rahway, NJ • On-site

Cognizant
See more jobs at Cognizantexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

Job description

Job Summary

Sr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. This entry-level position is ideal for candidates with a background in life sciences or IT who are eager to work in a regulated pharmaceutical environment.

Roles & Responsibilities Lab System Lifecycle Management:

Manage end to end lab system lifecycle including implementation validation maintenance and decommissioning

Ensure compliance with SDLC CSV GxP and regulatory standards

Handle system upgrades patching backup archival and audit readiness

Lab System Vendor Handling:

Act as point of contact for vendors for installation support and issue resolution

Coordinate maintenance upgrades and ensure SLA and regulatory compliance

Manage vendor deliverables documentation and escalation handling

Lab System Business Process Understanding in Pharmaceutical Regulatory Environment. Understand lab workflows and align systems with business and regulatory requirements. Ensure compliance with GLP GMP GxP and data integrity standards

Collaborate with QA IT and lab teams to support audits and process improvements

Key Skills & Expertise
  • Good Knowledge and understanding on the GXP.
  • Good knowledge of Computer System Validation.
  • Good understanding of laboratory instruments and analytical techniques.
  • Familiarity with lab software systems.
  • Strong problem-solving and communication skills.
  • Ability to work in a regulated environment and follow SOPs.
  • Good Knowledge of Ticketing systems (ServiceNow/Remedy etc)
  • Good Knowledge on the Problem/Deviation/Change/CAPA Management Process.
Job Duties:
  • Provide first-level hands & feet support for laboratory software systems and instrument integration platforms.
  • Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.
  • Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).
  • User Management Activities (E.g: User Creation, Modification & Deletions etc.)
  • Hardware related PC/Network – Coordination with Desktop support team
  • Vendor communications, coordination during the System Hardware failures & any other Maintenances
  • Backup of the Standalone and Benchtop systems on regular basis
  • Application Software upgrades on the standalone systems.
  • Onboarding and off boarding Lab systems
  • Monthly patching coordination.
  • Backup & Restoration for the Lab systems
  • Lac/es Configuration
  • Update SOPs/ Wis
  • Assist in troubleshooting software and hardware issues related to lab instruments (e.g., HPLC, GC, spectrophotometers).
  • Ensure accurate documentation of system configurations, user guides, and troubleshooting procedures.
  • Help maintain audit trails and support data archival processes.
  • Support compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDA regulations.
  • Ensure systems are validated and maintained according to SOPs and validation protocols.
  • Work closely with lab analysts, QA, and IT teams to resolve system-related issues.
  • Participate in cross-functional meetings to improve lab workflows and system performance.
  • Support Audits Queries from the LAB IT side

*Please note this role is not able to offer visa transfer or sponsorship now or in the future*

Salary and Other Compensation

Applications will be accepted until Sept 12, 2026,

The annual salary for this position is between $ 75,000 - $ 109,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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