Support departmental goals related to customer satisfaction, quality, productivity, and service excellence. Contribute positively to team performance and company culture. #LI-Remote
Support departmental goals related to customer satisfaction, quality, productivity, and service excellence. Contribute positively to team performance and company culture. #LI-Remote
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!
$17/hr
Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift Note: The first 2 weeks consist of a mandatory training period being held Monday ...
$17/hr
Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift Note: The first 2 weeks consist of a mandatory training period being held Monday ...
Mental Health Customer Service Representative (Remote)
Salt Lake City, UT · On-site +1
$42K/yr
The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers. Responsibility Responsible for coordinating testing services for ...
Mental Health Customer Service Representative (Remote)
Salt Lake City, UT · On-site +1
$42K/yr
The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers. Responsibility Responsible for coordinating testing services for ...
Remote Customer Support Team Lead
Salt Lake City, UT · Remote
$45K - $65K/hr
Overview Join our dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and ... Duties * Act as the main liaison for clients, providing exceptional service through various ...
Quick apply
Remote Customer Support Team Lead
Salt Lake City, UT · Remote
$45K - $65K/hr
Overview Join our dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and ... Duties * Act as the main liaison for clients, providing exceptional service through various ...
Answering Service Agent (Bilingual)
UT · On-site +1
$16 - $20/hr
... remote receptionists and dispatchers. Our live answering service helps our business customers to ... Other adults, children, or pets may not be present in the room with you while you are working.
Answering Service Agent (Bilingual)
UT · On-site +1
$16 - $20/hr
... remote receptionists and dispatchers. Our live answering service helps our business customers to ... Other adults, children, or pets may not be present in the room with you while you are working.
Answering Service Agent (Bilingual)
UT · Remote
$16 - $20/hr
... remote receptionists and dispatchers. Our live answering service helps our business customers to ... Other adults, children, or pets may not be present in the room with you while you are working.
Answering Service Agent (Bilingual)
UT · Remote
$16 - $20/hr
... remote receptionists and dispatchers. Our live answering service helps our business customers to ... Other adults, children, or pets may not be present in the room with you while you are working.
Insurance Customer Service Representative
Lehi, UT · On-site +1
$17.45 - $27.31/hr
Previous customer service experience in the insurance sector * Intermediate knowledge of insurance ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...
Insurance Customer Service Representative
Lehi, UT · On-site +1
$17.45 - $27.31/hr
Previous customer service experience in the insurance sector * Intermediate knowledge of insurance ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...
Temporary Customer Service Professional I
Salt Lake City, UT · On-site +1
$19 - $22.25/hr
Temporary Customer Service Professional I Temporary remote opportunity available to candidates in WA, ID, OR, and UT. This position has the potential to become a Cambia Full-Time position (FTE). This ...
Temporary Customer Service Professional I
Salt Lake City, UT · On-site +1
$19 - $22.25/hr
Temporary Customer Service Professional I Temporary remote opportunity available to candidates in WA, ID, OR, and UT. This position has the potential to become a Cambia Full-Time position (FTE). This ...
Virtual CSR Apprentice - No Experience Required
Lehi, UT · On-site +1
$15 - $20.50/hr
AO (American Income Division) Location: 100% Remote - U.S. Residents Only March 2023 marked a ... Build strong client relationships through exceptional customer service * Educate clients on ...
Virtual CSR Apprentice - No Experience Required
Lehi, UT · On-site +1
$15 - $20.50/hr
AO (American Income Division) Location: 100% Remote - U.S. Residents Only March 2023 marked a ... Build strong client relationships through exceptional customer service * Educate clients on ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
Pets Customer Service Remote information
What is the difference between Pets Customer Service Remote vs Pets Sales Associate?
| Aspect | Pets Customer Service Remote | Pets Sales Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma; sales experience preferred |
| Work Environment | Remote, home-based | In-store or retail environment |
| Industry Usage | Customer support for pet products/services | Assisting customers with pet product purchases |
| Job Focus | Handling inquiries, resolving issues remotely | Engaging customers, promoting products in-store |
Pets Customer Service Remote roles focus on providing support and resolving customer issues remotely, while Pets Sales Associates work directly with customers in retail settings to promote and sell pet products. Both roles require excellent communication skills, but differ mainly in work environment and daily tasks.
What are some common challenges faced by remote Pets Customer Service representatives, and how can they be managed?
Remote pets customer service representatives often encounter challenges such as managing high volumes of inquiries, addressing emotionally charged situations with concerned pet owners, and maintaining effective communication without face-to-face interaction. To manage these, strong time management skills, empathy, and proficiency with digital communication tools are essential. Regular virtual team meetings and access to comprehensive product or service knowledge bases can also help remote employees stay connected and informed, ensuring they provide accurate and compassionate support.
What are the key skills and qualifications needed to thrive as a Pets Customer Service Remote representative?
To excel as a Pets Customer Service Remote representative, you need strong communication skills, a customer-centric mindset, and familiarity with pet care or products, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is commonly required. Patience, empathy, and problem-solving abilities help you deliver exceptional service and build rapport with pet owners. These skills are crucial for addressing customer concerns efficiently and fostering positive experiences that build brand loyalty.
What is a Pets Customer Service Remote job?
Pets Customer Service Remote jobs involve assisting pet owners with their inquiries, orders, and concerns regarding pet products or services, all from a remote location. These roles typically require strong communication skills and knowledge of pets and related products. Employees may handle customer questions via phone, email, or chat, helping to resolve issues, process orders, or provide product recommendations. Many companies in the pet industry offer these positions to provide flexible support to their customers while allowing staff to work from home.
What are the most commonly searched types of Pets Customer Service jobs in Utah? The most popular types of Pets Customer Service jobs in Utah are:
What are popular job titles related to Pets Customer Service Remote jobs in Utah? For Pets Customer Service Remote jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Pets Customer Service Remote jobs in Utah look for? The top searched job categories for Pets Customer Service Remote jobs in Utah are:
- Freelance 24 Hour Call Center Remote
- Call Center Weekends
- Remote Bilingual Travel Agent
- Flexible Zappos Customer Service
- Remote Chick Fil A Distribution Center
- Work From Home Synchrony Financial Call Center
- Seasonal International Call Center Agent
- Comcast Call Center Remote
- Amazon Call Center
- From Home Ibex Global Call Center
What cities in Utah are hiring for Pets Customer Service Remote jobs? Cities in Utah with the most Pets Customer Service Remote job openings:
Claims Customer Service Representative - $18 - Remote - Vets/MilSpouse
Remote
Other
Posted 10 days ago
Job description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
OCONUS, Flagstaff (AZ), Denver (CO), Edgewater (CO), California, District of Columbia, Illinois, Montana, North Dakota, Rhode Island, and Seattle (WA)
Serve as a primary point of contact for our customers, policyholders, carrier partners, and internal stakeholders. This role is responsible for delivering an exceptional customer experience by providing accurate information, resolving inquiries, scheduling services, and supporting customers throughout the claim process. The CSR demonstrates our commitment to Customer Excellence by creating positive interactions, actively listening to customer needs, communicating clearly, and taking ownership of customer concerns through resolution. Successful candidates are professional, dependable, customer-focused, and able to thrive in a fast-paced, technology-driven environment.
Day in the Life
Customer Experience & Service Excellence
Deliver exceptional customer service through professional, courteous, and empathetic interactions.
Create positive customer experiences by actively listening, understanding customer needs, and responding with urgency and care.
Build trust and confidence with customers by providing accurate, timely, and consistent information.
Take ownership of customer inquiries and work toward effective resolution while maintaining a customer-first mindset.
Demonstrate patience, professionalism, and emotional intelligence when handling challenging customer interactions.
Customer Support Operations
Handle inbound and outbound customer communications via telephone and other approved communication channels.
Schedule property inspections and assist customers with service-related requests.
Provide accurate information regarding inspection appointments, technician arrival expectations, reports, and related services.
Respond to customer questions and concerns while maintaining service quality standards.
Escalate unresolved issues appropriately and in accordance with company procedures.
Documentation & System Usage
Accurately document customer interactions, inquiries, resolutions, and follow-up actions within company systems.
Navigate multiple software applications and computer systems simultaneously while maintaining data accuracy.
Utilize multiple monitors and technology platforms to efficiently manage customer interactions.
Maintain detailed and organized records that support operational and customer service objectives.
Continuous Improvement
Gather and communicate customer feedback, trends, and recurring issues to leadership.
Participate in training, coaching, and quality assurance initiatives.
Support departmental goals related to customer satisfaction, quality, productivity, and service excellence.
Contribute positively to team performance and company culture.
#LI-Remote
About Veteran Resources
Sourced by ZipRecruiter
Industry
Technology, communication and media
Company size
11 - 50 Employees
Headquarters location
Walnut Creek, CA, US
Year founded
2008