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Pets Best Jobs in Texas (NOW HIRING)

Veterinary Intern Austin Pets Alive! (APA!) is one of Austin's most dynamic and best-loved nonprofits. The organization is the leader in the no kill movement nationally and is considered a national ...

Veterinary Intern Austin Pets Alive! (APA!) is one of Austin's most dynamic and best-loved nonprofits. The organization is the leader in the no kill movement nationally and is considered a national ...

Veterinary Intern Austin Pets Alive! (APA!) is one of Austin's most dynamic and best-loved nonprofits. The organization is the leader in the no kill movement nationally and is considered a national ...

Veterinary Intern Austin Pets Alive! (APA!) is one of Austin's most dynamic and best-loved nonprofits. The organization is the leader in the no kill movement nationally and is considered a national ...

Veterinary Assistant

Katy, TX · On-site

$14.50 - $18/hr

Provide the owners education, resources and information on how best to care for pets in general, at the Veterinarian's direction, for specific conditions, and after various procedures * Monitor and ...

Nursery Program Manager

Austin, TX · On-site

$52K - $57K/yr

Austin Pets Alive! (APA!) is one of Austin's most dynamic and best-loved nonprofits. The organization is the leader in the no kill movement nationally and is considered a national thought leader in ...

Nursery Program Manager

Austin, TX · On-site

$52K - $57K/yr

Austin Pets Alive! (APA!) is one of Austin's most dynamic and best-loved nonprofits. The organization is the leader in the no kill movement nationally and is considered a national thought leader in ...

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Pets Best information

What is Pets Best and what does the company do?

Pets Best is a pet insurance company that offers coverage for cats and dogs. The company provides various plans that help pet owners manage the cost of veterinary care, including accidents, illnesses, and routine wellness visits. Pets Best aims to give pet owners peace of mind by reimbursing eligible veterinary expenses, making it easier to afford quality care for their pets. Policies can be customized based on deductible, reimbursement percentage, and annual limits.

What are some common challenges faced by customer service representatives at Pets Best, and how can applicants prepare for them?

Customer service representatives at Pets Best often address a high volume of inquiries related to pet insurance policies, claims processes, and coverage details. One common challenge is effectively communicating complex policy information while providing empathetic support to pet owners during stressful situations. Applicants can prepare by familiarizing themselves with pet insurance terminology, practicing clear and compassionate communication, and learning how to navigate multiple support channels (phone, email, chat). Additionally, being adaptable and solution-oriented will help representatives excel in a fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as a pet insurance claims adjuster, and why are they important?

To thrive as a Pet Insurance Claims Adjuster, you need a solid understanding of insurance policies, veterinary terminology, and claims processing, typically supported by experience in the insurance or veterinary field. Familiarity with claims management software, CRM systems, and sometimes industry certifications such as AIC (Associate in Claims) are commonly required. Strong attention to detail, empathy, and effective communication help adjusters review claims accurately and support pet owners through the process. These skills are crucial for ensuring timely, fair claim resolutions and high customer satisfaction in pet insurance services.

What is the difference between Pets Best vs Pet Insurance Agent?

AspectPets BestPet Insurance Agent
CredentialsNo specific certifications required; industry knowledge preferredLicensing or certification may be required depending on state regulations
Work EnvironmentRemote or office-based customer service and claims processingOffice or remote sales environment, client interaction
Employer & IndustryPet insurance companies, veterinary networksInsurance agencies, pet care providers
Common Search & ComparisonCustomer service, claims, policy managementSales, client consultation, policy explanation

Pets Best primarily focuses on providing pet insurance policies and handling claims, often working in customer service roles. Pet Insurance Agents typically sell policies, advise clients, and may require licensing. While both roles operate within the pet insurance industry, Pets Best employees are more involved in policy management, whereas Pet Insurance Agents focus on sales and client acquisition.

What are popular job titles related to Pets Best jobs in Texas?

For Pets Best jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Pets Best jobs?

Cities in Texas with the most Pets Best job openings:

Infographic showing various Pets Best job openings in Texas as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution.

Veterinary Assistant - All Pets Animal Hospital

Katy, TX • On-site

Lakefield Veterinary Group
Veterinary Services • 1 - 5K employees

$14.50 - $18/hr

Full-time

Re-posted 21 days ago


Job description

All Pets Animal Hospital is hiring a Veterinary Assistant to support our fast-paced, 3 doctor practice that cares for companion animals and small pocket exotics.
POSITION SUMMARY:
The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the
safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and
comfortable during their visit.
WHAT YOU'LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
and Fun
• Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each
appointment
• Obtain initial patient information, medical histories, vaccination records, and the reason for the
pet's visit. Document patient information, and update records
• Calm, soothe, comfort, and restrain pets before, during, and after procedures
• Take note on examination results and updates records as directed by veterinarians
• Provide the owners education, resources and information on how best to care for pets in general, at
the Veterinarian's direction, for specific conditions, and after various procedures
• Monitor and track pet's physical status and vital signs following surgery
• Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded
pets
• Clean and disinfect cages, pens, runs, and boarding areas
• Feed, water, bathe, and exercise pets during their visit
• Respond to general questions from clients
• Perform and set up procedures that do not require Veterinarian or Veterinary Technician
assistance
• Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and
treat them under the direction of the Veterinarian
• May administer medication, perform routine laboratory tests, fill prescriptions, and educate client
on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician
• Provide professional, efficient, quality care and exceptional service to clients while maintaining
maximum productivity
• Support a practice environment that promotes collaboration and teamwork and ensures the
delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• Perform other duties as requested
WHAT WE'RE LOOKING FOR (Essential Qualifications):
Education:
• High School Diploma or GED required
Professional Licenses/Certifications:
• Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred
Experience:
• One year of experience in a pet care setting preferred
Skills, Ability and Knowledge:
• Broad knowledge of animal science
• Basic knowledge of pharmacology
• Proficiency with a variety of computer programs including Microsoft Outlook, Word and
industry internet sites
• Basic written, verbal, and active listening communication skills with a customer-oriented
approach
• Basic mathematical skills to ensure the administration of accurate drug and fluid doses
• Basic analytical, critical thinking, judgement, and problem-solving skills
• Compassion and empathy for both pets and pet owners
• Interact with a variety of clients and employees in a professional, caring, compassionate, and
tactful manner
• Strong attention to detail and high level of accuracy
• Strong organizational and time management skills, including managing multiple priorities
• Handle and maintain sensitive and confidential information with discretion
• Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced
and stressful
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear. The
team member must frequently use a computer for long periods of time. Specific vision abilities are
required to do this job including close vision. This position requires walking, standing, and sitting for
long periods of time. May be exposed to low to moderate noise levels as well as
disinfectant/sanitation chemicals, pet dander, and excretions. May experience aggressive,
frightened, abused or injured pets that bite and scratch. This position requires exerting up to 30
pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly in order to
lift, carry, pull or move objects. Ability to work flexible hours including evenings and weekends.
SUPERVISORY RESPONSIBILITIES:
This position does not have direct supervisory responsibilities.
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
  • Respect
  • Learning
  • Do the Right Thing
  • Wow Service
  • Fun

If these resonate with you, you'll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.