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Pet Concierge Jobs (NOW HIRING)

Southern Land Company

Lead Concierge

Philadelphia, PA · On-site

$26/hr

The Concierge is directly responsible for guest satisfaction, assistance with transportation, theatre tickets, city tours, arranging pet services and babysitting services, flower deliveries ...

winn

Concierge (777 Main Street)

Hartford, CT · On-site

$17.68 - $20/hr

Schedule dry cleaning drop off and pick up. * Assist with pet services, such as grooming, walking ... Flexibility to meet the demands of a 24-hour concierge department. * Familiarity with the local ...

Loews Vanderbilt Hotel

Concierge

Nashville, TN · On-site

$15 - $19.25/hr

Pet Insurance and Paid Pet Bereavement * Free onsite parking and 50% off monthly bus passes ... A warm, engaging Concierge who will be the heartbeat of our guest experience. In this role, you'll ...

winn

Concierge (777 Main Street)

Hartford, CT

$17.68 - $20/hr

Schedule dry cleaning drop off and pick up. * Assist with pet services, such as grooming, walking ... Flexibility to meet the demands of a 24-hour concierge department. * Familiarity with the local ...

In-N-Out Burger

Concierge Event Planner

Franklin, TN · On-site

$15.25 - $19.75/hr

... Pet Insurance Qualifications • 5+ years experience as a Luxury Event Planner, Executive Personal Assistant, Travel Planner, Executive event support, or Concierge service • Experience managing ...

Alpine Way

Concierge

Shelton, WA · On-site

$17.13 - $19.13/hr

As the Concierge at Alpine Way, we're looking for you to create a welcoming environment and play an ... Flexible Pet Insurance for cats and dogs * 401k (with company match) * Payroll advances on earned ...

Sierra Place

Concierge

Carson City, NV

$15 - $17/hr

As the Concierge at Sierra Place we're looking for you to create a welcoming environment and play ... Flexible Pet Insurance for cats and dogs * 401k (with company match) * Payroll advances on earned ...

winn

Concierge (777 Main Street)

Hartford, CT · On-site

$16.35 - $18/hr

Schedule dry cleaning drop off and pick up. * Assist with pet services, such as grooming, walking ... Flexibility to meet the demands of a 24-hour concierge department. * Familiarity with the local ...

Cascade Living Group

Concierge

Shelton, WA · On-site

$17.13 - $19.13/hr

) As the Concierge at Alpine Way, we're looking for you to create a welcoming environment and play an ... Flexible Pet Insurance for cats and dogs * 401k (with company match) * Payroll advances on earned ...

winn

Concierge (777 Main Street)

Hartford, CT

$16.35 - $18/hr

Schedule dry cleaning drop off and pick up. * Assist with pet services, such as grooming, walking ... Flexibility to meet the demands of a 24-hour concierge department. * Familiarity with the local ...

Meridian Senior Living

Concierge

Bay Shore, NY · On-site

$19/hr

Pet Insurance * Tuition Reimbursement * 401K * Employee Assistance Program * Referral Bonus ... The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner - whether ...

Lifestyle Communities

Concierge

Columbus, OH · On-site

$15 - $19.25/hr

Facilitate concierge-style services such as package handling, dry cleaning coordination, and pet care assistance. * Ensure a Welcoming Environment: Monitor the appearance and atmosphere of lobbies ...

Career Search

Concierge

Gainesville, VA · On-site

$15.25 - $19.75/hr

... Pet Insurance. * Tuition Reimbursement and College Partnership Programs to support your future ... At RUI, you're more than a Concierge-you're the face of the community and a key part of creating a ...

VCA Animal Hospitals

Client Concierge

Kalamazoo, MI · On-site

$14.50 - $18.75/hr

We are seeking a Client Concierge to join our dynamic team full-time. At VCA, we prioritize ... pet's condition. • Use empathy and de-escalation techniques to address and manage stressed or ...

MERIDIAN SENIOR LIVING

Concierge

Bay Shore, NY · On-site

$19/hr

Pet Insurance * Tuition Reimbursement * 401K * Employee Assistance Program * Referral Bonus ... The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner - whether ...

Sierra Place Senior Living

Concierge

Carson City, NV · On-site

$15 - $17/hr

) As the Concierge at Sierra Place we're looking for you to create a welcoming environment and play ... Flexible Pet Insurance for cats and dogs * 401k (with company match) * Payroll advances on earned ...

Lifestylecommunities

Concierge

Columbus, OH

$15 - $19.25/hr

Facilitate concierge-style services such as package handling, dry cleaning coordination, and pet care assistance. * Ensure a Welcoming Environment: Monitor the appearance and atmosphere of lobbies ...

MERIDIAN SENIOR LIVING

Concierge

Charlotte, NC · On-site

$15.50 - $16/hr

Pet Insurance * Tuition Reimbursement * 401K * Employee Assistance Program * Referral Bonus ... The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner - whether ...

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All JobsAnimal JobsAnimal Care JobsAnimal Caretaker JobsPet Concierge Jobs

Pet Concierge information

See salary details

$11

$18

$25

How much do pet concierge jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for pet concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a pet concierge?

A Pet Concierge is a professional who provides personalized services to pet owners, catering to the unique needs of their pets. Their responsibilities can include arranging grooming appointments, booking pet-friendly travel, organizing daycare or boarding, and even handling pet transportation. Some Pet Concierges also offer recommendations for veterinarians, trainers, and pet-friendly venues. The goal is to make pet ownership more convenient by managing the details so pet owners can enjoy more quality time with their animals.

What are the key skills and qualifications needed to thrive as a pet concierge?

To thrive as a Pet Concierge, you need a solid understanding of animal care, strong organizational abilities, and often prior experience in pet services or hospitality. Familiarity with scheduling software, pet management platforms, and basic animal first aid certification is typically required. Outstanding customer service, attention to detail, and a genuine passion for animals are key soft skills that set top performers apart. These skills ensure pets receive exceptional care and owners enjoy peace of mind, which is crucial for client retention and business success.

What are some common challenges faced by pet concierges, and how can new hires best prepare for them?

Pet Concierges often juggle multiple responsibilities, including managing client schedules, catering to unique pet needs, and handling last-minute requests. A common challenge is adapting to different pet temperaments and ensuring their safety and comfort in various environments. New hires can best prepare by developing strong communication skills, staying organized, and remaining calm under pressure. Familiarity with animal care and customer service will also help navigate the unique demands of the role and foster positive relationships with both pets and their owners.

What is the difference between Pet Concierge vs Pet Care Assistant?

AspectPet ConciergePet Care Assistant
CredentialsCustomer service skills, pet handling knowledgeBasic pet care knowledge, sometimes certifications
Work EnvironmentLuxury pet services, client-facing rolesAnimal shelters, veterinary clinics, pet boarding
Employer & IndustryPet service companies, luxury hotelsAnimal care facilities, clinics
Search & Comparison IntentCustomer-focused pet servicesHands-on pet care roles

Pet Concierge roles focus on providing personalized, customer-oriented pet services in luxury settings, emphasizing client interaction and service coordination. Pet Care Assistants typically perform hands-on animal care in shelters or clinics, with a focus on direct pet handling and basic care. While both roles involve working with pets, their environments and responsibilities differ significantly.

How to become a pet concierge?

To become a pet concierge, candidates typically need strong customer service skills, knowledge of pet care, and experience working with animals. Some roles may require a background in veterinary services or pet training, and certifications in pet first aid can be beneficial. Gaining experience through related jobs or volunteering can also improve prospects in this field.
More about Pet Concierge jobs

What cities are hiring for Pet Concierge jobs?

Cities with the most Pet Concierge job openings:

What states have the most Pet Concierge jobs?

States with the most job openings for Pet Concierge jobs include:

What job categories do people searching Pet Concierge jobs look for?

The top searched job categories for Pet Concierge jobs are:

Pet Concierge jobs near you
Infographic showing various Pet Concierge job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Lead Concierge

Southern Land Company

Philadelphia, PA • On-site

$26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Serve as the primary point of contact for residents, guests, vendors, and visitors, providing a welcoming, elevated, and personalized experience.

  • Deliver world-class customer service by responding promptly to requests, anticipating resident needs, and creating meaningful interactions.

  • Provide daily direction, coaching, and support to concierge team members to ensure consistent service standards and operational efficiency.

Job description

Why Southern Land?
Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals-all in-house and working together every day to envision and create uniquely beautiful places.
Position Summary
Southern Land Company, a national real estate development and construction firm is seeking a full-time Lead Concierge to join our dynamic team in Philadelphia, PA.
Josephine is offering an exciting opportunity for an individual who is passionate about providing world class customer service. The successful candidate must possess excellent organizational and communication skills with a flawless attention to detail and a demonstrated ability to work independently. The hourly rate for this position is up to $26 per hour, based on experience.
The Lead Concierge is the first impression of the community and will provide superior customer service to our residents. Each day will be unique, requiring an ability to prioritize, multi-task, think creatively, take initiative, and employ a diverse set of skills. A Concierge brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. The Concierge is directly responsible for guest satisfaction, assistance with transportation, theatre tickets, city tours, arranging pet services and babysitting services, flower deliveries, restaurant reservations, and more.
Josephine is a twenty-seven-story building featuring 254 luxury apartments that include studios, 1, 2, and 3 bedrooms, and penthouse accommodations. Josephine boasts best-in-class amenities, including a 27th floor sun-facing pool, poolside bar and lounge, cutting edge athletic studio, social lounge, a secured parking garage, and a myriad of many other amenities.
Primary Responsibilities
  • Serve as the primary point of contact for residents, guests, vendors, and visitors, providing a welcoming, elevated, and personalized experience at all times.
  • Deliver world-class customer service by anticipating resident needs, responding promptly to requests, and creating meaningful interactions that enhance the overall living experience.
  • Lead by example and uphold the highest standards of hospitality, professionalism, and service excellence.
  • Provide daily direction, coaching, and support to concierge team members to ensure consistent service standards and operational efficiency.
  • Assist with concierge team scheduling, coverage coordination, training, and performance feedback as needed.
  • Maintain thorough knowledge of community amenities, resident services, policies, procedures, and local Philadelphia offerings to provide informed recommendations and assistance.
  • Manage resident requests and service needs with urgency, accuracy, and follow-through, ensuring issues are resolved promptly and effectively.
  • Build strong relationships with residents by recognizing preferences, celebrating milestones, and delivering thoughtful, personalized service.
  • Coordinate and assist with resident events, community programming, and special experiences designed to foster engagement and connection.
  • Maintain a polished and professional appearance while ensuring the lobby and concierge areas remain welcoming, organized, and reflective of the luxury community environment.
  • Assist with package management, guest registration, access control procedures, and coordination with vendors and service providers.
  • Monitor building activity and communicate relevant information to the property management team.
  • Handle sensitive resident information with discretion and maintain confidentiality at all times.
  • Support emergency response procedures and assist with communication during building incidents or service disruptions.
  • Provide administrative support and complete special projects as assigned by the Community Manager.

Education and Experience
  • High school diploma or GED required.
  • Prior experience in luxury hospitality, residential property management, hotels, private clubs, or a customer-focused service environment preferred.
  • Previous leadership or supervisory experience strongly preferred.

Qualifications
  • Exceptional verbal and written communication skills with the ability to interact professionally with residents, vendors, and team members.
  • Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
  • Demonstrated ability to work independently, exercise sound judgment, and take initiative.
  • A proactive, solutions-oriented mindset with a strong commitment to exceeding expectations.
  • Excellent attention to detail and the ability to maintain accuracy while managing competing priorities.
  • Proficiency with basic computer applications and the ability to quickly learn new software systems.
  • Availability to work a flexible schedule, including weekends, holidays, and occasional special events as needed.
  • Passionate about hospitality and creating exceptional resident experiences.
  • A natural leader who inspires confidence and teamwork.
  • Highly organized, dependable, and accountable.
  • Professional, polished, and comfortable interacting with a discerning clientele.
  • Energetic, approachable, and committed to building a strong sense of community.
  • Able to anticipate needs and consistently deliver service above expectations.

Company Overview
Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.
We Have...
  • A strong brand recognized for quality, performance, and artistry
  • Guiding principles of creativity and innovation
  • An open mind for new ideas and creative methods
  • A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information, please visit our website at www.southernland.com.
The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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