Position Summary:
As a Pest Control Technician at Paulโs Termite and Pest Control, you will be responsible for managing and preventing pest infestations for residential and commercial clients. You will perform inspections, identify issues, create treatment plans, and apply appropriate treatments to eliminate pests and prevent future occurrences. Your role is crucial in ensuring the safety and comfort of our clients' homes and businesses.
Key Responsibilities:
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1. Customer Interaction:
- Conduct detailed inspections of client properties to identify pest problems.
- Communicate with clients to explain treatment plans, procedures, and preventative measures.
- Provide exceptional customer service, answering any questions or concerns.
2. Pest Control Services:
- Develop and execute customized treatment plans based on inspections and SOP
- Safely apply pesticides, traps, and other control measures in accordance with company SOP and regulatory requirements.
- Perform follow-up visits to ensure pest problems are resolved.
3. Documentation and Reporting:
- Maintain accurate records of services performed, including treatment plans, chemicals used, and customer interactions.
- Prepare reports on pest control activities and update client files accordingly.
4. Compliance and Safety:
- Adhere to all safety protocols, including the proper use of personal protective equipment (PPE).
- Ensure compliance with state and federal regulations related to pest control.
- Keep up-to-date with industry trends, new products, and safety protocols.
5. Team Collaboration:
- Work closely with other technicians and office staff to schedule appointments and manage customer accounts.
- Participate in ongoing training to enhance skills and knowledge.
Core Values:
"Putting the Customer First:" Provide exceptional service by understanding and meeting customer needs.
ย "Accept Personal Responsibility:" Take ownership of tasks and outcomes, ensuring quality work.
ย "Uphold Company Values:" Follow company standards and procedures in all job functions.
ย "Look the Part:" Maintain a professional appearance, including wearing appropriate uniform and gear.
ย "Support the Team:" Collaborate with coworkers and assist where needed to ensure overall success.
Qualifications:
- Education: High school diploma or equivalent.
- Experience: Prior experience in pest control is preferred but not required. On-the-job training will be provided.
Skills:
- Strong problem-solving abilities.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Physical stamina and the ability to work in various environments, including confined spaces, crawlspace, attics, and outdoors.
Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Comfortable with kneeling, bending, and climbing ladders (no higher than 8 feet).
- Capable of working in all weather conditions.
Additional Requirements:
- Valid driverโs license with a clean driving record.
- Willingness to undergo a background check and drug screening.