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Pest Control Customer Service Jobs in Baltimore, MD

Brody Pest Control

Pest Control Technician

Pikesville, MD · On-site

$35K - $40K/yr

Brody Pest Control located in Pikesville, MD is looking for a pest control technician who has excellent customer service skills and problem-solving skills. Job Details: * Annual Pay Rate Starts ...

HUGHES TERMITE & PEST CONTROL

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Pest Control Outside Sales Technician

Towson, MD · On-site

$17.75 - $22.75/hr

In this dual role, you will be the face of our company--responsible for both growing our customer base and delivering high-quality pest control services. The ideal candidate thrives on autonomy ...

HUGHES TERMITE & PEST CONTROL

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Pest Control Outside Sales Technician

Ellicott City, MD · On-site

$18.50 - $23.75/hr

In this dual role, you will be the face of our company--responsible for both growing our customer base and delivering high-quality pest control services. The ideal candidate thrives on autonomy ...

Rentokil

Pest Control Technician

Beltsville, MD · On-site

$18 - $25/hr

... customers across multiple industries. We are extremely proud of our legacy of excellence and ... Elevate your career with RK Environmental Services (RKE), the industry-leading name in commercial ...

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All JobsPest Control Customer Service JobsPest Control Customer Service Jobs in Baltimore, MD

Pest Control Customer Service information

See Baltimore, MD salary details

$9

$17

$28

How much do pest control customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pest control customer service in Baltimore, MD is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.53 and $20.06 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service representative assists customers with scheduling pest control services, answering questions about treatments, and resolving any concerns related to pest issues. They act as the main point of contact between clients and the pest control company, ensuring a positive customer experience. Their responsibilities often include explaining service options, providing quotes, and coordinating with technicians to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a pest control customer service representative?

To thrive as a Pest Control Customer Service representative, you need strong communication abilities, basic knowledge of pest control services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling platforms, and call center systems is commonly required. Outstanding problem-solving, patience, and attention to detail help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, accurate service coordination, and the smooth handling of inquiries in a busy service environment.

What are some common challenges faced by pest control customer service representatives and how can they be managed?

Pest Control Customer Service representatives often encounter challenges such as handling distressed customers, managing scheduling conflicts, and staying updated on service protocols. To manage these, it’s important to develop strong communication and problem-solving skills, maintain a calm and empathetic demeanor, and work closely with field technicians to coordinate appointments efficiently. Most companies also provide training on pest identification and customer management, which helps in providing accurate information and building trust with clients.

What is the difference between Pest Control Customer Service vs Pest Control Technician?

AspectPest Control Customer ServicePest Control Technician
CredentialsCustomer service skills, sometimes industry-specific trainingLicensing and certifications in pest management
Work EnvironmentOffice, call centers, or remote supportOn-site at customer locations, treatment areas
Employer & Industry UsageCustomer support roles within pest control companiesField roles responsible for pest treatments
Search & Comparison IntentUnderstanding customer support roles in pest controlTechnical pest control work and responsibilities

While Pest Control Customer Service focuses on assisting clients, scheduling, and providing support, Pest Control Technicians perform the actual pest treatments on-site. Both roles are essential in the pest control industry but differ in responsibilities, credentials, and work environment.

What are popular job titles related to Pest Control Customer Service jobs in Baltimore, MD?

For Pest Control Customer Service jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service jobs in Baltimore, MD look for?

The top searched job categories for Pest Control Customer Service jobs in Baltimore, MD are:

Pest Control Customer Service jobs near you
Infographic showing various Pest Control Customer Service job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,732 per year, or $17.2 per hour.

Pest Control Technician

Brody Pest Control

Pikesville, MD • On-site

$35K - $40K/yr

Full-time

Re-posted 26 days ago

Job description

Brody Pest Control located in Pikesville, MD is looking for a pest control technician who has excellent customer service skills and problem-solving skills.
Job Details:
  • Annual Pay Rate Starts $35000.00 to $40000.00.
  • Full-Time Employment.
  • Scheduled Mostly Monday thru Friday.
  • Services Mainly Montgomery County.
  • Training Provided.

Job Requirements:
  • Clean driving record required.
  • Excellent customer service skills for an established Pest Control Company with an established client base.
  • Honesty is a must
  • Ability to lift 40 lb & climb ladders.
  • Position requires problem-solving skills.
  • Must be reliable and punctual.
  • Ability to handle a fast-paced schedule.
  • Sales experience a plus.