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Pest Control Customer Service Representative Jobs in Texas

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How much do pest control customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for pest control customer service representative in Texas is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $25.82 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

Is pest control worth it as a career?

A pest control customer service representative plays a key role in client communication and scheduling, often requiring knowledge of pest management techniques and safety protocols. The career can offer stable employment, opportunities for certification, and a chance to work outdoors or in various environments. Overall, it can be a worthwhile career for those interested in service roles and environmental health.

What are popular job titles related to Pest Control Customer Service Representative jobs in Texas?

For Pest Control Customer Service Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service Representative jobs in Texas look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Texas are:

What cities in Texas are hiring for Pest Control Customer Service Representative jobs?

Cities in Texas with the most Pest Control Customer Service Representative job openings:

Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Temporary. Highlights an 100% In-person job distribution, with an average salary of $43,369 per year, or $20.9 per hour.

Utility Technician - Pest Control

Aruza Pest Control

Jersey Village, TX • On-site

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Aruza is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team members. We are a dynamic and fast-growing organization at the forefront of transformational change. We are committed to process improvement, innovation, and building a talented team to drive our mission forward.
As a Pest Control Utility Technician with us you will be helping to create our customer's experience and drive our well-established service standards. The ideal candidate will have boundless energy and the enthusiasm to provide genuine care to new customers while providing them peace of mind about the safety and comfort of their home and surroundings.
In this role you will inspect and perform pest control treatments for customers using high-quality and environmentally responsible products. You'll follow a daily schedule of services while exemplifying excellent customer service and professionalism. Long hours of standing and lifting are required. Must be able to lift 50 lbs and drive a company vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Principal Duties and Responsibilities:
  • Follow a daily schedule, insuring timely arrival at each account
  • Inspect and perform pest control treatments for customers using high-quality and environmentally responsible products
  • Demonstrate excellent communication skills as you interact with customers, office staff, and service managers
  • Must possess a high level of professionalism and integrity

Requirements
  • Excellent communication and organizational skills to provide exceptional customer service
  • Highly motivated and able to work independently
  • Maintain a clean and professional appearance at all times
  • Must have a current and valid driver's license and pass an MVR check
  • Able to lift up to 50 lbs
  • Continually exposure to outside weather conditions
  • Frequently required to climb, balance, bend, stoop, kneel or crawl
  • Frequently inspect and treat crawl space and attic areas of home
  • Why ARUZA?
  • Aggressive pay structure with considerable bonus potential upon productivity
  • Generous Paid Time Off and Holiday package
  • 401K plan with progressive company match
  • Health, dental and vision insurance plans to meet your individual needs
  • Supplemental insurance coverage options to offer further protection for you and your family
  • Supplemental Insurance Packages
  • Company culture fostering personal growth and success
  • Company vehicle and gas card for business use provided
  • Paid training
  • Paid for state and government licensing
  • The Pest Management Industry is growing - and is a recession resistant line of business

Aruza Pest Control is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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