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Personify Jobs (NOW HIRING)

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

$150K - $165K/yr

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

New

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

New

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

Senior Process Manager

Tempe, AZ · Remote

$75K - $90K/yr

That's why Personify Health created the first and only personalized health platform--bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

$20 - $25/hr

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

Senior Process Manager

Tempe, AZ · Remote

$75K - $90K/yr

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

Senior Process Manager

Tempe, AZ · Remote

$75K - $90K/yr

That's why Personify Health created the first and only personalized health platform-bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in ...

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Personify information

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$13

$55

$78

How much do personify jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for personify in the United States is $55.19, according to ZipRecruiter salary data. Most workers in this role earn between $42.55 and $70.19 per hour, depending on experience, location, and employer.

What is a Personify job?

A Personify job typically refers to a role at Personify, a company that provides technology solutions for member-focused organizations. Jobs at Personify can range from software development and customer support to sales and marketing. These roles focus on helping associations, nonprofits, and event organizers manage memberships, engage communities, and streamline operations using Personify's software solutions. Specific job responsibilities vary by position, but they generally involve supporting and enhancing the customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Manager at Personify, and why are they important?

To thrive as a Customer Success Manager at Personify, you need a solid understanding of client relationship management, SaaS products, and account retention strategies, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software (such as Salesforce), customer engagement platforms, and analytics tools is typically required. Outstanding communication, problem-solving, and empathy are essential soft skills for building trust and advocating for client needs. These skills and qualifications drive customer satisfaction, long-term retention, and product adoption in a technology-driven environment.

How does a Customer Success Manager at Personify typically collaborate with other departments to support client needs?

Customer Success Managers at Personify frequently work cross-functionally with sales, product development, and support teams to ensure client satisfaction and retention. They communicate client feedback to product teams, coordinate with sales for upselling opportunities, and partner with support to resolve technical issues efficiently. This collaboration helps ensure that clients receive comprehensive and cohesive service, fostering long-term relationships and opening avenues for career progression within the organization.

What does a Personify do?

Personify is a company that provides software solutions primarily for associations, nonprofits, and other member-based organizations. Employees at Personify might work in various roles such as software development, customer support, sales, or project management to help clients manage memberships, events, and fundraising. Their main goal is to help organizations grow and engage their communities through innovative technology and services. The exact responsibilities depend on the specific position within the company.

What is the difference between Personify vs Customer Service Representative?

AspectPersonifyCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related field; experience with CRM softwareHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, often in tech or financial industriesCall centers, retail, or office environments
Industry UsageUsed in industries like finance, healthcare, and tech for customer engagementCommon across retail, telecom, and service sectors
Job FocusManaging customer relationships, using CRM tools, and data analysisHandling customer inquiries, resolving issues, and providing information

Personify roles focus on managing customer relationships through CRM systems and data analysis, often requiring specialized education and experience. Customer Service Representatives primarily handle direct customer interactions and support, with less emphasis on technical skills. Both roles are vital in customer engagement but differ in scope and complexity.

More about Personify jobs
What cities are hiring for Personify jobs? Cities with the most Personify job openings:
What are the most commonly searched types of Personify jobs? The most popular types of Personify jobs are:
What states have the most Personify jobs? States with the most job openings for Personify jobs include:
Infographic showing various Personify job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $114,798 per year, or $55.2 per hour.

Health & Wellbeing Program Manager

Personify Health

Rochester, NY • On-site

$58K - $78K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago


Job description

Who We Are

Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.

Learn even more about the work that drives us at personifyhealth.com.


Ready to Lead Strategic Wellbeing That Transforms Workplace Culture and Employee Health?

Why This Role Matters

Strategic wellbeing programs require more than program execution—they demand comprehensive vision, C-suite engagement, and the ability to design initiatives that reflect diverse workforce needs. As our client-dedicated Health & Wellbeing Program Manager, you'll own the full wellbeing strategy from design through delivery, building a culture of health that drives measurable behavior change and engagement. You'll partner with client leadership and HR teams to leverage community partnerships, customize platform experiences, and lead Wellness Champion Networks that extend wellbeing reach across the organization. Your ability to present data-driven insights to C-suite leaders, navigate complex stakeholder environments, and adapt programs for diverse populations directly determines whether employees see wellbeing as meaningful opportunity or a corporate checkbox.

This is a full-time hybrid position with a required 3 days on-site supporting Rochester Regional Health-Riedman Campus in Irondequoit.

What You'll Actually Do

Lead comprehensive wellbeing strategy: Provide direction and subject matter expertise in defining, designing, developing, communicating, and executing strategic health and wellbeing plans that build culture of health and drive behavior change.

Manage program execution: Utilize project management skills to develop and execute health and wellbeing programs according to timeline and budget while coordinating multiple initiatives simultaneously.

Serve as wellbeing partner: Act as integrated partner and the face of wellbeing to client population, guiding members to appropriate resources and programs across the full health services suite.

Drive platform expertise: Serve as Personify Health platform expert with deep knowledge of customizing local platform experiences, delivering custom engagement initiatives, and conducting product demos to drive enrollment.

Partner with client leadership: Engage with client leadership, stakeholders, and internal groups (Diversity & Inclusion, Employee Resource Groups) to build and support culture of health at executive levels.

Leverage community partnerships: Build relationships with community partners to support client goals including social determinants of health, diversity and inclusion, and holistic wellbeing initiatives.

Collaborate with vendors: Work with Personify Health and client's health plan and vendor partners to identify health awareness opportunities and drive utilization of benefits and wellbeing programs.

Lead Wellness Champion Network: Launch and manage Wellness Champion Network that extends wellbeing reach and engagement across the organization.

Implement health promotion programs: Lead execution of health promotion initiatives including health screenings, flu shots, and open enrollment events.

Deliver strategic insights: Conduct regular data assessment and reporting to internal and external stakeholders and C-suite leadership, defining opportunities, tracking impact, and determining next steps.

Monitor and optimize programs: Evaluate program measurements and participant feedback including operations and quality to drive continuous improvement initiatives and achieve goals.

Navigate global diversity: Work confidently with potentially global population, understanding cultural nuances and adapting wellbeing programs to meet diverse workforce needs.

 


What You Bring to Our Team

Education & Experience:

  • Bachelor's degree in health promotion or health-related field (public health, community health, nutrition, exercise physiology)
  • Master's degree in Public Health or related field preferred
  • Public health certification (CHES, NWI, Chapman Institute) preferred
  • 5+ years experience in health and wellbeing fields
  • 5+ years corporate environment experience preferred
  • Experience working with incentive programs preferred
  • Working knowledge of Personify Health platform and systems/tools preferred
  • Health plan experience preferred

Technical Skills:

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
  • Strong technical acumen with ability to learn new systems and tools quickly
  • Outstanding presentation abilities for all organizational levels including C-Suite leadership via multiple modalities (virtual and in-person)
  • Excellent organizational and project management skills to coordinate and execute multiple projects simultaneously
  • Strong business acumen with ability to operate in matrixed environment managing multiple stakeholders and decision makers
  • Data assessment and reporting capabilities with ability to translate findings into strategic recommendations
  • Strong written and interpersonal communication skills with ability to create impactful, engaging content

Benefits

 

The Highlights:

  • Competitive base salary and benefits effective day one
  • Comprehensive medical and dental through our own health solutions (yes, we use what we build)
  • Unlimited PTO—rest and recharge time is non-negotiable
  • Mental health support, retirement planning, and financial protection
  • Professional development with clear career progression and learning budgets
  • Mission-driven culture where diverse perspectives drive real impact on people's health

Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.


Compensation: This position offers a base salary range of $75,000 - $85,000, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.

Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.