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Personal Lines Insurance Agent Jobs in Fulton, NY

Cnoinc

Unit Field Trainer

Syracuse, NY

... personal production standards. Job Responsibilities/Accountabilities: Train and Mentor agents ... HS degree required; BS preferred 1-3 years previous experience in an insurance agent position; 3-5 ...

Cnoinc

Unit Field Trainer

Syracuse, NY

... personal production standards. Job Responsibilities/Accountabilities: Train and Mentor agents ... HS degree required; BS preferred 1-3 years previous experience in an insurance agent position; 3-5 ...

Cnoinc

Unit Field Trainer

Syracuse, NY

... personal production standards. Job Responsibilities/Accountabilities: Train and Mentor agents ... HS degree required; BS preferred 1-3 years previous experience in an insurance agent position; 3-5 ...

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All JobsPersonal Lines Insurance Agent JobsPersonal Lines Insurance Agent Jobs in Fulton, NY

Personal Lines Insurance Agent information

See Fulton, NY salary details

$22.9K

$46.9K

$81.8K

How much do personal lines insurance agent jobs pay per year?

As of Sep 5, 2026, the average yearly pay for personal lines insurance agent in Fulton, NY is $46,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $52,800.00 per year, depending on experience, location, and employer.

What is a personal lines insurance agent?

A Personal Lines Insurance Agent is a licensed professional who helps individuals and families find insurance policies that protect their personal assets, such as homes, cars, and personal property. They assess clients’ needs, provide quotes, explain coverage options, and assist with the application process. Personal Lines Insurance Agents also provide ongoing support, such as helping clients file claims or make changes to their policies. Their main goal is to ensure clients have the right coverage for their unique situations.

What are the key skills and qualifications needed to thrive as a personal lines insurance agent, and why are they important?

To thrive as a Personal Lines Insurance Agent, you need strong knowledge of insurance products, sales acumen, and often a state insurance license. Familiarity with customer relationship management (CRM) software, quoting tools, and policy management systems is typically required. Excellent interpersonal skills, active listening, and persuasive communication set top agents apart in building client trust. These skills are critical for effectively identifying client needs, securing policy sales, and maintaining long-term relationships in a competitive market.

What are some common challenges personal lines insurance agents face when handling client accounts?

Personal Lines Insurance Agents often encounter challenges such as managing a high volume of client inquiries, staying updated with frequent changes in insurance regulations, and ensuring clients have adequate coverage tailored to their changing needs. Balancing sales goals with providing exceptional customer service can also be demanding, as agents must build trust while meeting performance targets. Additionally, agents regularly collaborate with underwriters and claims adjusters to resolve client issues and process policy changes efficiently.

What is the difference between Personal Lines Insurance Agent vs Property and Casualty Insurance Agent?

AspectPersonal Lines Insurance AgentProperty and Casualty Insurance Agent
CertificationsState licensing, insurance licenseState licensing, insurance license
Work EnvironmentInsurance agencies, brokerages, onlineInsurance agencies, brokerages, online
Industry UsageFocus on personal policies like auto, homeBroader coverage including commercial policies
Search & ComparisonOften compared for personal insurance rolesMore comprehensive, includes commercial

Personal Lines Insurance Agents primarily handle personal insurance policies such as auto and homeowners insurance. Property and Casualty Insurance Agents have a broader scope, including both personal and commercial policies. While both roles require similar licensing and work in similar environments, Personal Lines Agents focus on individual clients' needs, making them more specialized in personal coverage options.

Why do so many personal lines insurance agents quit?

Personal lines insurance agents often leave the profession due to high workload, commission-based pay structures, and limited career advancement opportunities. The job can be stressful, requiring strong customer service skills and ongoing licensing requirements, which can contribute to turnover.

What are popular job titles related to Personal Lines Insurance Agent jobs in Fulton, NY?

For Personal Lines Insurance Agent jobs in Fulton, NY, the most frequently searched job titles are:

What cities near Fulton, NY are hiring for Personal Lines Insurance Agent jobs?

Cities near Fulton, NY with the most Personal Lines Insurance Agent job openings:

Personal Lines Insurance Agent jobs near you
Infographic showing various Personal Lines Insurance Agent job openings in Fulton, NY as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $46,875 per year, or $22.5 per hour.

Senior Account Associate- Commercial Insurance

Insurance Office of America

Syracuse, NY

Full-time

Medical, Retirement

Re-posted 13 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Job Description:

Title: Senior Account Associate - Commercial Lines
Work Mode: Remote/ Eastern and Central Time Zones Only | Location/Supporting: Longwood, FL | Book Focus: General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.


Key Responsibilities:

  • Team Leadership:Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.

  • Policy Management:Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.

  • Task Processing:Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.

  • New and Renewal Business Support:Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

  • Contract Review:Assist in reviewing contracts to ensure proper coverages are included.

  • Accounts Receivable:Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.

  • Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seek and adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrate integrity and leadership.

Ideal Candidate Qualifications:

  • 3+ years of customer service experience in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing, professional designation (CISR) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect (Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 55-75K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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