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Personal Lines Account Manager Jobs in Rome, NY (NOW HIRING)

Community Bank NA

Personal Lines Account Manager

Oneida, NY · On-site

$45K - $61K/yr

... Personal Insurance department, including but not limited to the sales team and management team, to ... account and take ownership that the activities on the account are settled efficiently and ...

InsureOne

Personal Lines Service Consultant

Ilion, NY · On-site

$39K - $70K/yr

... Personal Lines Agency for the tenth consecutive year in 2025. What We Offer: * Competitive ... Manage an existing book of business, focusing on growth and retention while delivering exceptional ...

Rent-A-Center

Account Manager

Herkimer, NY · On-site

$18 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Mattydale, NY

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Oneida, NY · On-site

$18.70 - $20.11/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Liverpool, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Liverpool, NY

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Account Manager

Liverpool, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Mattydale, NY · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Manager JobsPersonal Lines Account Manager Jobs in Rome, NY

Personal Lines Account Manager information

See Rome, NY salary details

$30.8K

$52.3K

$82.4K

How much do personal lines account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for personal lines account manager in Rome, NY is $52,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $57,800.00 per year, depending on experience, location, and employer.

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What job categories do people searching Personal Lines Account Manager jobs in Rome, NY look for?

The top searched job categories for Personal Lines Account Manager jobs in Rome, NY are:

What cities near Rome, NY are hiring for Personal Lines Account Manager jobs?

Cities near Rome, NY with the most Personal Lines Account Manager job openings:

Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in Rome, NY as of June 2026, with employment types broken down into 94% Full Time, 2% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,313 per year, or $25.2 per hour.

Personal Lines Account Manager

Utica, NY • On-site

Scalzo Zogby Wittig Inc
11 - 50 employees
Learn more about Scalzo Zogby Wittig Incexternal

$45K - $70K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Scalzo, Zogby & Wittig, Inc. is seeking a Personal Lines Account Manager to provide prompt, accurate, and courteous service to our personal insurance clients. You will manage a book of personal lines business, including auto, home, and umbrella coverage, handling renewals, changes, and claims support while identifying opportunities to round out client coverage.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Career Growth Opportunities

Health Insurance

Retirement Plan

Mon-Fri Schedule

Hands on Training

Tuition Reimbursement

Life Insurance

Disability Insurance

Dental Insurance


Responsibilities

Handle client policy inquiries, changes, quotes, and billing questions over the phone and electronically

Order and issue binders, certificates, policies, and endorsements; verify accuracy before sending to clients

Quote and place new personal lines business with carrier partners

Handle cancellation requests, determine reasons, work to save accounts, and notify appropriately

Assist clients with claims, submitting first reports, following up on status, and keeping clients informed

Review policy audits for accuracy and coordinate corrections between client and carrier

Review client coverage annually and recommend adjustments as needs change

Actively identify cross-sell and rounding opportunities within the existing book

Prepare renewal proposals and coverage summaries as needed

Maintain accurate, up-to-date records in the Agency Management System


Requirements

Associate's degree or equivalent experience required; Bachelor's degree preferred

Minimum 3 years of insurance-related experience

Active Property & Casualty license, or ability to obtain within 90 days of hire

Strong computer skills (Word, Excel, Outlook) and familiarity with Agency Management Systems

Organized, detail-oriented, and able to multi-task with strong written and verbal communication