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Personal Line Insurance Department Manager Jobs

Higginbotham

Personal Lines Account Manager

Houston, TX · On-site

$43K - $58K/yr

Actively referring clients to Benefits and Commercial Lines departments for solicitation of new ... Adaptability Experience and Education: 3-5 years of Personal Line Insurance experience required.

W. R. Berkley Corporation

NJ · On-site

Company Details About Berkley One Berkley One is a modern insurance provider for a modern ... Our mission is to deliver highly personalized risk and claims management through a blend of expert ...

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Personal Line Insurance Department Manager information

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How much do personal line insurance department manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for personal line insurance department manager in the United States is $82,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a personal line insurance department manager do?

A Personal Line Insurance Department Manager oversees the operations and staff of a department that handles personal insurance products, such as auto, home, and renters insurance. They are responsible for ensuring that policies are issued accurately, claims are processed efficiently, and customer service standards are met. Additionally, they often develop strategies to grow the business, train team members, and ensure compliance with industry regulations. Their role is key in balancing customer satisfaction with company profitability.

What are the key skills and qualifications needed to thrive as a personal line insurance department manager?

To thrive as a Personal Line Insurance Department Manager, you need a solid background in insurance products, risk assessment, and team leadership, typically supported by a relevant bachelor's degree and state insurance licensure. Familiarity with insurance management software, customer relationship management (CRM) systems, and industry-specific regulations is essential. Strong interpersonal skills, problem-solving abilities, and effective communication set top performers apart. These skills enable managers to lead teams efficiently, ensure regulatory compliance, and deliver excellent customer service in a competitive insurance market.

What are the typical challenges faced by a personal line insurance department manager, and how can they be addressed?

Personal Lines Insurance Department Managers often face challenges such as balancing team productivity with high-quality customer service, staying updated on regulatory changes, and managing a diverse portfolio of clients. To address these challenges, effective communication and regular training sessions for the team are essential. Additionally, leveraging technology for process automation and maintaining strong relationships with carriers can help streamline operations and ensure compliance. Collaborating closely with other departments also fosters a cohesive and efficient work environment.

What are popular job titles related to Personal Line Insurance Department Manager jobs?

For Personal Line Insurance Department Manager jobs, the most frequently searched job titles are:

Personal Lines Account Manager

Houston, TX • On-site

Higginbotham
See more jobs at Higginbothamexternal

$43K - $58K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Higginbotham rating

8.5

Company rating: 8.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Personal Lines Insurance Account Manager

Position Summary: The Personal Lines Insurance Account Manager will be responsible for managing a book of insurance business, marketing new and renewal business, and rounding out client accounts. In addition to client relationships, an Account Manager also maintains positive relationships with internal and external stakeholders.

Essential Tasks:

  • Assisting the Personal Lines Sales Producer in maintaining the client's insurance policies
  • Preparing endorsements to send to the insurance carriers
  • Assisting with cancellations of policies
  • Educating clients about coverages and make recommendations as needed to meet client insurance needs
  • Handling renewals and remarketing as needed
  • Developing proposals and may present to clients
  • Handling or referring insured's questions or delegates to appropriate team member
  • Actively referring clients to Benefits and Commercial Lines departments for solicitation of new business
  • Maintaining detailed customer records in the agency management systems (Applied EPIC and CSR 24)
  • Maintaining healthy working relationship with underwriters, carriers and other stakeholders
  • On occasion, may work with Accounting Department to reconcile accounting discrepancies
  • Keeping informed regarding industry information, new product information, coverages, and technology to continuously improve knowledge and stay current

Core Competencies:

  • Ability to Analyze and Solve Problems
  • Attention to Detail
  • Communication Skills
  • Timely Task Completion
  • Team Collaboration
  • Client Focus
  • Dependability
  • Creative Thinking
  • Organizational Skills
  • Adaptability

Experience and Education: 3-5 years of Personal Line Insurance experience required. Licensing and Credentials: Active General Lines or Property & Casualty License required. Designations preferred (i.e CISR, CIC, CPRIA). Systems: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook. Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable. Physical Requirements: Ability to lift 25 pounds. Repeated use of sight to read documents and computer screens. Repeated use of hearing and speech to communicate on telephone and in person. Repetitive hand movements, such as keyboarding, writing, 10-key. Walking, bending, sitting, reaching and stretching in all directions.

Benefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Company paid holidays, plus PTO Employee wellness program

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