Advisor Experience Manager
Malden, MA · Hybrid
Manage and support processes across platforms including NetX (Pershing), Wealthscape (Fidelity/NFS), CLIC, and Albridge/Wove * Identify and implement process improvements that enhance service ...
Advisor Experience Manager
Malden, MA · Hybrid
Manage and support processes across platforms including NetX (Pershing), Wealthscape (Fidelity/NFS), CLIC, and Albridge/Wove * Identify and implement process improvements that enhance service ...
Experience working with custodians such as Pershing * Strong understanding of client service and RIA operations * Exceptional organizational, communication, and client service skills * Ability to ...
Experience working with custodians such as Pershing * Strong understanding of client service and RIA operations * Exceptional organizational, communication, and client service skills * Ability to ...
Client Service Associate - at Baker Tilly Advisory Group, Tewksbury, Massachusetts
Tewksbury, MA · On-site
$80K - $105K/yr
Familiarity with custodial platforms such as Schwab, Fidelity, or Pershing. * Experience with CRM systems such as Redtail, Salesforce, eMoney, or similar platforms. * FINRA Series 65 or willingness ...
New
Client Service Associate - at Baker Tilly Advisory Group, Tewksbury, Massachusetts
Tewksbury, MA · On-site
$80K - $105K/yr
Familiarity with custodial platforms such as Schwab, Fidelity, or Pershing. * Experience with CRM systems such as Redtail, Salesforce, eMoney, or similar platforms. * FINRA Series 65 or willingness ...
New
Client Service Associate
$60K - $65K/yr
Experience with Schwab, Fidelity, and Pershing preferred. * Familiarity with portfolio accounting systems and client relationship management software is preferred. * Proficiency in Microsoft Office.
Client Service Associate
$60K - $65K/yr
Experience with Schwab, Fidelity, and Pershing preferred. * Familiarity with portfolio accounting systems and client relationship management software is preferred. * Proficiency in Microsoft Office.
Client Service Associate
Boston, MA · On-site
$60K - $65K/yr
Experience with Schwab, Fidelity, and Pershing preferred. * Familiarity with portfolio accounting systems and client relationship management software is preferred. * Proficiency in Microsoft Office.
Client Service Associate
Boston, MA · On-site
$60K - $65K/yr
Experience with Schwab, Fidelity, and Pershing preferred. * Familiarity with portfolio accounting systems and client relationship management software is preferred. * Proficiency in Microsoft Office.
Client Service Associate
Boston, MA · On-site
$60K - $65K/yr
Experience with Schwab, Fidelity, and Pershing preferred. * Familiarity with portfolio accounting systems and client relationship management software is preferred. * Proficiency in Microsoft Office.
Client Service Associate
Boston, MA · On-site
$60K - $65K/yr
Experience with Schwab, Fidelity, and Pershing preferred. * Familiarity with portfolio accounting systems and client relationship management software is preferred. * Proficiency in Microsoft Office.
Pershing information
What is a Pershing?
Pershing jobs refer to positions at Pershing LLC, a subsidiary of BNY Mellon, which specializes in providing financial business solutions such as brokerage, clearing, custody, and settlement services for financial institutions and investment professionals. Roles at Pershing can range from client service representatives and operations analysts to technology, compliance, and sales positions. Employees at Pershing work to support the infrastructure and technology that enable financial firms to manage investments, transactions, and regulatory requirements efficiently. The company is known for its commitment to innovation, client service, and regulatory compliance within the financial services industry.
What is the difference between Pershing vs Financial Advisor?
| Aspect | Pershing | Financial Advisor |
|---|---|---|
| Credentials | Typically requires Series 7, 63, 65/66 licenses | Requires Series 7, 63, 65/66 licenses; often CFP or other certifications |
| Work Environment | Financial services firms, brokerage platforms | Independent or firm-based, client-facing |
| Industry Usage | Used by broker-dealers and custodians | Used by financial planning firms and advisors |
| Primary Role | Custodian and clearing firm providing trading infrastructure | Provides personalized financial planning and investment advice |
Pershing is a custodian and clearing firm offering trading infrastructure, while a Financial Advisor provides personalized financial planning and investment advice to clients. Both roles often require similar licenses, but their functions and work environments differ significantly.
What are the key skills and qualifications needed to thrive as a Pershing operations specialist, and why are they important?
To thrive as a Pershing Operations Specialist, you need a solid understanding of financial services operations, securities processing, and relevant regulations, often supported by a degree in finance or business. Familiarity with Pershing’s NetX360 platform, trade settlement systems, and compliance tools is typically required. Strong attention to detail, problem-solving abilities, and effective communication are essential soft skills in this role. These skills and qualifications ensure accurate transaction processing, regulatory compliance, and reliable client service in a fast-paced financial environment.
What are some typical challenges faced by employees working at Pershing, and how can new hires prepare for them?
Employees at Pershing, a leading provider of clearing and custody solutions for financial services firms, often face the challenge of adapting to fast-paced regulatory changes and evolving client needs. New hires should be prepared to work in a highly regulated environment, where attention to detail and compliance are critical. Collaboration across departments—such as operations, technology, and client services—is essential to deliver seamless solutions. To succeed, new team members should be proactive in learning industry regulations and building strong communication skills to effectively partner with colleagues and clients.
What are popular job titles related to Pershing jobs in Massachusetts? For Pershing jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Pershing jobs in Massachusetts look for? The top searched job categories for Pershing jobs in Massachusetts are:
What cities in Massachusetts are hiring for Pershing jobs? Cities in Massachusetts with the most Pershing job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job SummaryKey Deliverables and Responsibilities
We are seeking a resourceful, solutions-oriented Associate Director of Operations to join our team and support a nationwide network of financial advisors.
This is not a traditional back-office role. You will serve as a strategic partner to advisors, combining operational expertise, problem-solving, and business insight to help them run more efficient, scalable, and successful practices. You will play a critical role in delivering high-touch service, solving complex challenges, and contributing to initiatives that drive advisor growth and long-term success.
This role is ideal for someone who thrives in a dynamic, advisor-facing environment and takes pride in owning issues end-to-end while continuously improving how work gets done.
Key Deliverables and Responsibilities:
Deliver high-touch service with a focus on responsiveness, ownership, and follow-through
Serve as a trusted partner in resolving complex operational, service, and compliance issues
Ensure all advisor requests are handled with urgency, accuracy, and accountability
Manage and support processes across platforms including NetX (Pershing), Wealthscape (Fidelity/NFS), CLIC, and Albridge/Wove
Identify and implement process improvements that enhance service delivery and scalability
Support advisors through complex business needs, including escalations and cross-functional coordination
Analyze operational data to identify trends, risks, and opportunities for improvement
Drive initiatives that enhance service quality, efficiency, and advisor satisfaction
Maintain a strong understanding of operational risk and compliance considerations in an independent B/D and RIA environment
Location: Malden, MA (hybrid attendance model)
5+ years of experience in broker-dealer and/or RIA operations
Strong knowledge of account transfers, cashiering, new account opening/maintenance, cost basis, and fee billing
Experience with key industry platforms (e.g., Fidelity/NFS, Pershing, Envestnet or Folio, Morningstar, E-Money, Albridge/Wove) preferred
FINRA Series 7 and 66 or 65 required (Series 24 a plus)
Skills & Capabilities
Proven ability to deliver exceptional advisor-facing service in a high-volume, service-oriented environment
Strong problem-solver with the ability to navigate complex, cross-functional issues
Analytical mindset with a focus on process improvement and operational efficiency
Ability to prioritize and manage multiple demands without sacrificing quality
Strong communication and relationship skills; able to build credibility quickly with advisors and stakeholders
For over 70 years, Cantella has championed the independent model and provided the flexibility advisors need. Our team thrives on delivering hands-on support and real-world solutions backed by experience - not a manual. We approach every challenge with creative problem-solving and an unwavering commitment to your success. When you partner with us, you don't just get tools - you get a dedicated team invested in helping you build the future of your business.