Scaled Enterprise Customer Success Manager Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving ...
Scaled Enterprise Customer Success Manager Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving ...
Scaled Enterprise Customer Success Manager Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving ...
Scaled Enterprise Customer Success Manager Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving ...
When a homeowner asks ChatGPT, Claude, Perplexity or Google AI who to hire, our job is to be the answer. Not page one. The answer. That takes two bets running together. First, brand presence across ...
When a homeowner asks ChatGPT, Claude, Perplexity or Google AI who to hire, our job is to be the answer. Not page one. The answer. That takes two bets running together. First, brand presence across ...
When a homeowner asks ChatGPT, Claude, Perplexity or Google AI who to hire, our job is to be the answer. Not page one. The answer. That takes two bets running together. First, brand presence across ...
When a homeowner asks ChatGPT, Claude, Perplexity or Google AI who to hire, our job is to be the answer. Not page one. The answer. That takes two bets running together. First, brand presence across ...
Director of SEO and Agentic Search
San Francisco, CA ยท On-site +1
When a homeowner asks ChatGPT, Claude, Perplexity or Google AI who to hire, our job is to be the answer. Not page one. The answer. That takes two bets running together. First, brand presence across ...
Director of SEO and Agentic Search
San Francisco, CA ยท On-site +1
When a homeowner asks ChatGPT, Claude, Perplexity or Google AI who to hire, our job is to be the answer. Not page one. The answer. That takes two bets running together. First, brand presence across ...
Monitor and optimize citation share across LLMs (ChatGPT, Gemini, Perplexity) and AI Overviews, developing strategies to increase AMN's presence in AI-generated answers and summaries * Lead technical ...
Monitor and optimize citation share across LLMs (ChatGPT, Gemini, Perplexity) and AI Overviews, developing strategies to increase AMN's presence in AI-generated answers and summaries * Lead technical ...
Director, Sales
Dallas, TX ยท On-site
$260K - $320K/yr
Perplexity for account research, Copilot for proposals, Zoho CRM + automations for pipeline hygiene. Your time goes to deals and partners, not admin. Co-sell with the giants. Direct relationships ...
Director, Sales
Dallas, TX ยท On-site
$260K - $320K/yr
Perplexity for account research, Copilot for proposals, Zoho CRM + automations for pipeline hygiene. Your time goes to deals and partners, not admin. Co-sell with the giants. Direct relationships ...
Familiarity with tools such as Perplexity Computer is a plus. Preferred Qualifications * K-12 or 1:1 device program experience: Prior experience supporting student device programs, including the ...
Familiarity with tools such as Perplexity Computer is a plus. Preferred Qualifications * K-12 or 1:1 device program experience: Prior experience supporting student device programs, including the ...
IT Operations Specialist
Austin, TX ยท On-site
Familiarity with tools such as Perplexity Computer is a plus. Preferred Qualifications * K-12 or 1:1 device program experience: Prior experience supporting student device programs, including the ...
IT Operations Specialist
Austin, TX ยท On-site
Familiarity with tools such as Perplexity Computer is a plus. Preferred Qualifications * K-12 or 1:1 device program experience: Prior experience supporting student device programs, including the ...
IT Operations Specialist
Austin, TX ยท On-site
Familiarity with tools such as Perplexity Computer is a plus. Preferred Qualifications * K-12 or 1:1 device program experience: Prior experience supporting student device programs, including the ...
Quick apply
IT Operations Specialist
Austin, TX ยท On-site
Familiarity with tools such as Perplexity Computer is a plus. Preferred Qualifications * K-12 or 1:1 device program experience: Prior experience supporting student device programs, including the ...
SEO Specialist
Lewisville, TX ยท On-site
Optimizesite structure, content formatting, and entity associations to ensure Caliber is the primary recommended brand in generative search engines (e.g., Google AI Overviews, Perplexity) and AI ...
SEO Specialist
Lewisville, TX ยท On-site
Optimizesite structure, content formatting, and entity associations to ensure Caliber is the primary recommended brand in generative search engines (e.g., Google AI Overviews, Perplexity) and AI ...
Technology-driven mindset, with the ability to research and implement process improvements that drive efficiency, leveraging company-approved AI solutions such as Copilot, Claude, and Perplexity.
Technology-driven mindset, with the ability to research and implement process improvements that drive efficiency, leveraging company-approved AI solutions such as Copilot, Claude, and Perplexity.
... Perplexity, and emerging AI platforms. Contract projects typically range from 10-40 hours per week , depending on client needs and project scope. Responsibilities * Develop overarching GEO strategies ...
... Perplexity, and emerging AI platforms. Contract projects typically range from 10-40 hours per week , depending on client needs and project scope. Responsibilities * Develop overarching GEO strategies ...
SEO Specialist
Lewisville, TX ยท On-site
Optimize site structure, content formatting, and entity associations to ensure Caliber is the primary recommended brand in generative search engines (e.g., Google AI Overviews, Perplexity) and AI ...
SEO Specialist
Lewisville, TX ยท On-site
Optimize site structure, content formatting, and entity associations to ensure Caliber is the primary recommended brand in generative search engines (e.g., Google AI Overviews, Perplexity) and AI ...
... Perplexity, and emerging AI platforms. Contract projects typically range from 10-40 hours per week , depending on client needs and project scope. Responsibilities * Develop overarching GEO strategies ...
... Perplexity, and emerging AI platforms. Contract projects typically range from 10-40 hours per week , depending on client needs and project scope. Responsibilities * Develop overarching GEO strategies ...
Perplexity: AI-powered research assistant with real-time web access * Semantic Scholar: AI-enhanced academic paper search and analysis * Research Rabbit: Article discovery with citation network ...
Perplexity: AI-powered research assistant with real-time web access * Semantic Scholar: AI-enhanced academic paper search and analysis * Research Rabbit: Article discovery with citation network ...
Technology-driven mindset, with the ability to research and implement process improvements that drive efficiency, leveraging company-approved AI solutions such as Copilot, Claude, and Perplexity.
Quick apply
Technology-driven mindset, with the ability to research and implement process improvements that drive efficiency, leveraging company-approved AI solutions such as Copilot, Claude, and Perplexity.
Perplexity: AI-powered research assistant with real-time web access * Semantic Scholar: AI-enhanced academic paper search and analysis * Research Rabbit: Article discovery with citation network ...
Perplexity: AI-powered research assistant with real-time web access * Semantic Scholar: AI-enhanced academic paper search and analysis * Research Rabbit: Article discovery with citation network ...
Director Marketing Demand Generation
Fort Worth, TX ยท On-site
$158K - $230K/yr
ChatGPT, Perplexity, and emerging platforms * Build citation-ready, structured content ecosystems (FAQ, schema, conversational AI) * Stay ahead of how people search and how brands show up Advanced ...
Director Marketing Demand Generation
Fort Worth, TX ยท On-site
$158K - $230K/yr
ChatGPT, Perplexity, and emerging platforms * Build citation-ready, structured content ecosystems (FAQ, schema, conversational AI) * Stay ahead of how people search and how brands show up Advanced ...
Director Marketing Demand Generation
$158K - $230K/yr
ChatGPT, Perplexity, and emerging platforms * Build citation-ready, structured content ecosystems (FAQ, schema, conversational AI) * Stay ahead of how people search and how brands show up Advanced ...
Director Marketing Demand Generation
$158K - $230K/yr
ChatGPT, Perplexity, and emerging platforms * Build citation-ready, structured content ecosystems (FAQ, schema, conversational AI) * Stay ahead of how people search and how brands show up Advanced ...
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Posted 10 days ago
Job description
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a high-volume book of SMB and Mid-Market customers. The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable programs, and sharp customer judgment to create impact across many accounts.
You will work closely with members of the Enterprise, Sales, Product, Support, and Marketing teams to help customers realize value from Perplexity at scale. This role requires strong communication, operational discipline, comfort with ambiguity, and a proactive "can-do" attitude. Your success will play a crucial role in expanding Perplexity's enterprise customer base, identifying conversion opportunities from self-serve customers, and helping build the next generation of scaled customer success motions.
Responsibilities- Execute the scaled Enterprise customer success strategy developed by leadership
- Manage a high-volume portfolio of SMB and Mid-Market customers through a lower-touch, data-informed engagement model
- Serve as a point of contact for customers across onboarding, adoption, value realization, renewal, and expansion moments
- Drive initial enablement through repeatable onboarding programs, training sessions, office hours, webinars, and digital content
- Monitor customer health, usage trends, and engagement signals to prioritize outreach and identify risks or growth opportunities
- Identify self-serve customers with strong usage, business fit, or expansion potential and support conversion opportunities into Enterprise
- Partner with Sales and Account Management to surface expansion, upgrade, and renewal opportunities across scaled accounts
- Help customers quantify value delivered by Perplexity through usage insights, adoption milestones, and business outcomes
- Advocate for customer needs and collaborate with cross-functional teams to improve product experience, enablement materials, support processes, and scaled CS playbooks
- Track and report on key performance indicators, analyze data to identify trends, and recommend improvements to scaled engagement programs
- 3+ years of experience in Customer Success, Account Management, Sales, or related customer-facing roles at scaling technology companies
- Experience supporting SMB, Mid-Market, or high-volume customer segments, ideally in a SaaS or AI/productivity tooling environment
- Strong customer judgment with the ability to balance personalized engagement and scalable program execution
- Proven ability to drive adoption, retention, and growth across a book of business
- Excellent written and verbal communication skills, with the ability to clearly explain value to business and technical stakeholders
- Comfortable using data to prioritize outreach, diagnose account health, identify product usage trends, and uncover expansion signals
- A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives
- Ability to work under pressure, thriving in demanding environments
- Ability to work independently and as part of a collaborative team
- Proficiency in CRM systems, customer success platforms, analytics tools, and customer engagement workflows
About Perplexity AI
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
San Francisco, CA, US
Year founded
2022