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Perplexity Jobs in Austin, TX (NOW HIRING)

Engagement Manager

Austin, TX · On-site

$110 - $150/hr

  • Medical

  • Dental

  • Vision

  • Life

Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into ...

Insights Strategist

Austin, TX · On-site

$90K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into ...

Account Executive, Enterprise

Austin, TX · On-site

$280K - $330K/yr

  • Medical

  • Dental

  • Vision

  • Life

Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into ...

Account Executive, Strategic Accounts

Austin, TX · On-site

$300K - $360K/yr

  • Medical

  • Dental

  • Vision

  • Life

Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into ...

Senior AI Model Fine-Tuning Engineer

Austin, TX · On-site

$103K - $142K/yr

... ROUGE, perplexity, and custom evaluation frameworks. • Candidates must be willing and able to work on-site at our Phoenix Arizona facility. • Communication • Computer proficiency • ...

... Perplexity, and Claude . You will partner closely with ecommerce, growth, and technical teams to reorient visibility strategies for a world where the buyer funnel is collapsing and purchase decisions ...

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Perplexity information

What is a perplexity job?

Perplexity jobs typically refer to roles at Perplexity AI, a company specializing in artificial intelligence-powered search engines and conversational AI tools. Employees may work in a variety of positions such as software engineering, research, product management, and data science. Perplexity AI is known for its focus on creating advanced, user-friendly AI systems that help people access and understand information more easily. Working at Perplexity often involves collaborating on innovative projects, leveraging the latest AI technologies, and contributing to the development of cutting-edge products in the AI space.

What are the key skills and qualifications needed to thrive as a Perplexity AI Engineer?

To thrive as a Perplexity AI Engineer, you need a strong background in computer science, machine learning, and natural language processing, often supported by a relevant degree and hands-on project experience. Proficiency with programming languages like Python, frameworks such as TensorFlow or PyTorch, and version control systems like Git is essential. Strong problem-solving abilities, collaboration, and effective communication help you excel in multidisciplinary teams and adapt to evolving technologies. These skills are crucial for developing advanced AI solutions and ensuring they perform reliably and ethically in real-world applications.

What are the common challenges faced by a data scientist when working on machine learning projects within a cross-functional team?

Data Scientists often encounter challenges such as aligning project goals across departments, ensuring data quality, and effectively communicating complex technical concepts to non-technical stakeholders. Collaborating with product managers, engineers, and business analysts requires strong interpersonal skills and adaptability. Additionally, balancing experimentation with project deadlines and integrating models into production systems are key hurdles. Navigating these challenges successfully can lead to impactful solutions and professional growth.

What cities near Austin, TX are hiring for Perplexity jobs?

Cities near Austin, TX with the most Perplexity job openings:

Infographic showing various Perplexity job openings in Austin, TX as of August 2026, with employment types broken down into 1% Internship, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution.

Scaled Enterprise Customer Success Manager

Perplexity AI

Austin, TX • On-site

Other

Re-posted 23 days ago


Job description

Scaled Enterprise Customer Success Manager

Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving onboarding, adoption, retention, and expansion across a high-volume book of SMB and Mid-Market customers. The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable programs, and sharp customer judgment to create impact across many accounts.

You will work closely with members of the Enterprise, Sales, Product, Support, and Marketing teams to help customers realize value from Perplexity at scale. This role requires strong communication, operational discipline, comfort with ambiguity, and a proactive "can-do" attitude. Your success will play a crucial role in expanding Perplexity's enterprise customer base, identifying conversion opportunities from self-serve customers, and helping build the next generation of scaled customer success motions.

Responsibilities
  • Execute the scaled Enterprise customer success strategy developed by leadership
  • Manage a high-volume portfolio of SMB and Mid-Market customers through a lower-touch, data-informed engagement model
  • Serve as a point of contact for customers across onboarding, adoption, value realization, renewal, and expansion moments
  • Drive initial enablement through repeatable onboarding programs, training sessions, office hours, webinars, and digital content
  • Monitor customer health, usage trends, and engagement signals to prioritize outreach and identify risks or growth opportunities
  • Identify self-serve customers with strong usage, business fit, or expansion potential and support conversion opportunities into Enterprise
  • Partner with Sales and Account Management to surface expansion, upgrade, and renewal opportunities across scaled accounts
  • Help customers quantify value delivered by Perplexity through usage insights, adoption milestones, and business outcomes
  • Advocate for customer needs and collaborate with cross-functional teams to improve product experience, enablement materials, support processes, and scaled CS playbooks
  • Track and report on key performance indicators, analyze data to identify trends, and recommend improvements to scaled engagement programs
Qualifications
  • 3+ years of experience in Customer Success, Account Management, Sales, or related customer-facing roles at scaling technology companies
  • Experience supporting SMB, Mid-Market, or high-volume customer segments, ideally in a SaaS or AI/productivity tooling environment
  • Strong customer judgment with the ability to balance personalized engagement and scalable program execution
  • Proven ability to drive adoption, retention, and growth across a book of business
  • Excellent written and verbal communication skills, with the ability to clearly explain value to business and technical stakeholders
  • Comfortable using data to prioritize outreach, diagnose account health, identify product usage trends, and uncover expansion signals
  • A self-starter by nature, comfortable dealing with ambiguity and juggling multiple initiatives
  • Ability to work under pressure, thriving in demanding environments
  • Ability to work independently and as part of a collaborative team
  • Proficiency in CRM systems, customer success platforms, analytics tools, and customer engagement workflows