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Meta Platforms Jobs in Austin, TX (NOW HIRING)

Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, or Meta Campaign Manager, Zoominfo, 6Sense, and more * Strong understanding of Paid principles, including ...

Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager or Meta Campaign Manager Zoominfo, 6Sense, and more * Strong understanding of Paid principles, including keyword ...

... Meta's reputation, brand, and product communications * Oversee the development of original content including video, editorial, social, interactive, and multimedia assets across platforms * Set and ...

Capture lessons learned for issues in Production and create test cases to address those issues in future hardware platforms * 25% domestic and/or international travel required to Meta Data Centers ...

Meta is seeking a technically strong problem-solver to join the Data & System Assurance team within ... Experience with modern data platforms and pipeline orchestration tools (e.g., Databricks, Spark ...

Meta seeks an experienced leader to serve as a Law Enforcement Outreach Manager to join our North ... Support launches and initiatives being driven across platforms * Travel frequently in North America ...

New

Meta is hiring an ASIC Design Verification Engineer within the Infrastructure Silicon organization ... Experience with Emulation platform usage for Pre-Si verification * Experience verifying ARM or RISC ...

Meta supports this effort through the Open Compute Project (OCP). This is a unique opportunity to join our team and help us build the world's most open and efficient connection platforms. Mechanical ...

Meta's infrastructure underpins some of the world's most widely used platforms, and the data center lease portfolio that supports this infrastructure must be managed with precision, strategic ...

These include development of Meta's AI products and the Metaverse, as well as continued expansion of product offerings across our platforms. This role will involve counseling and working closely with ...

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Meta Platforms information

What are Meta Platforms jobs?

Meta Platforms jobs are positions at Meta, the parent company of Facebook, Instagram, WhatsApp, and other technology products. These roles span a variety of fields including software engineering, data science, product management, design, marketing, and operations. Employees at Meta work on cutting-edge technologies in social media, virtual reality, artificial intelligence, and other innovative areas. The company offers roles for both technical and non-technical professionals, and is known for its fast-paced, collaborative work environment.

What are common challenges faced by professionals working at Meta Platforms, and how can new hires best navigate them?

Professionals at Meta Platforms often work in a fast-paced, constantly evolving environment where projects can shift direction quickly based on new data or business priorities. Adapting to rapid change, collaborating with cross-functional teams, and effectively communicating across different departments are common challenges. New hires can navigate these by being proactive in seeking feedback, staying flexible, and leveraging available internal resources and mentorship opportunities to stay aligned with company goals. Building strong relationships with teammates and participating in knowledge-sharing sessions can also help new employees acclimate and thrive.

What are the key skills and qualifications needed to thrive as a software engineer at Meta Platforms, and why are they important?

To thrive as a Software Engineer at Meta Platforms, you need strong programming skills, a solid understanding of computer science fundamentals, and a relevant degree in computer science or a related field. Familiarity with technical tools like Python, C++, React, and experience with large-scale distributed systems are typically required. Collaboration, problem-solving, and adaptability are standout soft skills in this position. These skills and qualities are crucial for building innovative products and effectively addressing the complex engineering challenges at Meta.

What is the difference between Meta Platforms vs Social Media Manager?

AspectMeta PlatformsSocial Media Manager
Primary RoleDevelops and manages social media strategies for Meta's platformsCreates, curates, and manages content across social media channels for brands or organizations
Required SkillsSocial media strategy, analytics, content creation, platform-specific knowledgeContent creation, community engagement, analytics, communication skills
Work EnvironmentCorporate, tech industry, collaborative teamsMarketing agencies, corporate, freelance, remote options
Common CertificationsSocial media marketing, digital marketing certificationsSocial media management tools, marketing certifications

Meta Platforms focuses on developing and managing social media strategies for its own platforms, while a Social Media Manager handles content and engagement for various brands across multiple platforms. Both roles require social media expertise, but Meta's role is more strategic and platform-specific, whereas Social Media Managers often work across different clients or companies.

What job categories do people searching Meta Platforms jobs in Austin, TX look for?

The top searched job categories for Meta Platforms jobs in Austin, TX are:

What cities near Austin, TX are hiring for Meta Platforms jobs?

Cities near Austin, TX with the most Meta Platforms job openings:

Infographic showing various Meta Platforms job openings in Austin, TX as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution.

Business Support Engineer - Meta Business Agent

Meta

Austin, TX

$114K/yr

Full-time

Re-posted 25 days ago


Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

139th of 246 rated software companies


Job description

Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at the forefront of this shift, and we’re looking for an engineer to play a pivotal role supporting Meta’s partners bringing demonstrated experience in distributed systems and API troubleshooting and a focus on improving the end-to-end support experience.As a Business Support Engineer, you will work closely with cross-functional teams and business partners across the globe, incorporating AI-driven business solutions into their service offerings. You will track industry advancements and partner experiences, evaluating their impact and influencing the product's strategic roadmap.
Business Support Engineer - Meta Business Agent Responsibilities:
  • Provide proactive and reactive engineering support for partners, independently managing complex outages to ensure high partner satisfaction
  • Troubleshoot large-scale distributed systems and partner integrations, maintaining high code quality and operational standards
  • Leverage AI tools to accelerate troubleshooting, automate repetitive tasks, and scale your impact with an 'AI native' mindset
  • Build, launch, and optimize AI solutions using Llama and other LLMs, owning the full lifecycle from prototype to production
  • Develop performance monitoring systems for partner integrations to ensure high availability
  • leverage metrics to proactively identify issues and drive improvements across teams
  • Provide 24/7 oncall support coverage via rotation schedule (including weekends)
  • Collaborate with Platform and Infrastructure teams to investigate issues, align on fixes, and drive continuous product improvement
  • Create clear documentation, specs, guides, and presentations to communicate complex AI concepts to diverse audiences, scaling the team's knowledge internally and externally
  • Drive end-to-end execution, using sound judgment to manage stakeholder expectations and ensuring clear alignment. Build recognized AI/ML expertise, actively coach and mentor peers on technical troubleshooting and project execution

Minimum Qualifications:
  • Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
  • 3+ years of experience in Software Engineering or Site Reliability Engineering
  • Proven experience in API development on cloud-based infrastructures, being able to debug, identify root causes and resolve independently outages impacting Meta Partners
  • Experience with the full web stack, REST APIs, Python, PHP/Hack, and JavaScript/React development, along with debugging and bug management
  • Knowledge on fine-tuning and optimizations of PyTorch models and with at least one LLM such as LLaMA, GPT, Claude, Falcon, etc
  • Experience in communicating with technical and business audiences and writing technical documentation
  • Experience in assessing, analyzing, and resolving operational issues using data analysis (SQL)

Preferred Qualifications:
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience with Open Source cloud stacks like Kubernetes, Kubeflow, Docker containers
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Experience in partner-facing or customer-centric engineering roles
  • Experience building and deploying solutions on cloud platforms (e.g., AWS, GCP, Azure)
  • Hands-on experience working with large language models and AI agents
  • Success in cross-cultural engineering environments with international stakeholders
  • Experience with data transformation, model selection/training/optimization, and deployment at scale

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$114,000/year to $167,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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