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Permit Assistant Jobs in Maryland (NOW HIRING)

Maryland Department of Transportation

MD · On-site

$81K - $128K/yr

Nature of work: The Assistant District Utility Engineer (DUE) is responsible for the direct ... These permit projects support economic development and operation of critical utility infrastructure ...

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Permit Assistant information

What is a permit assistant?

Permit Assistants are administrative professionals who help manage and process permit applications for construction, zoning, environmental, or other regulated activities. They work with applicants, government agencies, and other stakeholders to ensure all required documents are submitted and regulations are met. Permit Assistants often review applications for completeness, provide information about permit requirements, and help track the progress of permits through approval processes. Their role is essential to keeping permitting workflows organized, efficient, and compliant with local laws.

What are the key skills and qualifications needed to thrive as a permit assistant, and why are they important?

To thrive as a Permit Assistant, you need attention to detail, organizational skills, and familiarity with permitting processes, often supported by a high school diploma or equivalent. Experience with permitting software, document management systems, and Microsoft Office Suite is commonly required. Strong interpersonal communication, problem-solving abilities, and time management help you excel in coordinating with clients and regulatory agencies. These skills ensure efficient processing of permits, compliance with regulations, and effective service delivery in fast-paced environments.

What are the typical challenges a permit assistant faces in managing multiple permit applications simultaneously?

Permit Assistants often juggle several applications at once, each with its own set of requirements and deadlines. Staying organized and detail-oriented is crucial, as missing a document or deadline can delay approvals. Communicating effectively with applicants, government agencies, and internal teams is also essential to ensure all information is accurate and up-to-date. Adapting to changes in regulations and handling time-sensitive requests are common challenges, but strong organizational skills and proactive follow-up can help manage workloads successfully.

What is the difference between Permit Assistant vs Permit Coordinator?

AspectPermit AssistantPermit Coordinator
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsSimilar; often requires additional experience or certifications in permits or project management
Work EnvironmentOffice setting, supporting permit processing and documentationOffice and field settings, overseeing permit applications and compliance
Employer & IndustryConstruction, government agencies, engineering firmsConstruction, municipal agencies, infrastructure projects
Search & Comparison IntentPeople looking for entry-level permit support rolesIndividuals seeking roles with more responsibility in permit management

The Permit Assistant typically handles administrative tasks related to permit applications, supporting permit coordinators or managers. The Permit Coordinator has a broader role, managing permit processes, ensuring compliance, and coordinating with various departments. While both roles require similar credentials and work in related environments, the Permit Coordinator position involves more responsibility and oversight.

How long does it take to become a permit assistant?

Becoming a permit assistant typically requires a high school diploma or equivalent, and training or experience in administrative tasks or permits may be needed. The time to start working can range from a few weeks for on-the-job training to several months if formal education or certifications are pursued. The role often involves familiarity with local permitting processes and software tools.

What are the most commonly searched types of Permit jobs in Maryland?

The most popular types of Permit jobs in Maryland are:

What are popular job titles related to Permit Assistant jobs in Maryland?

For Permit Assistant jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Permit Assistant jobs in Maryland look for?

The top searched job categories for Permit Assistant jobs in Maryland are:

Permit Assistant jobs near you
Infographic showing various Permit Assistant job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Service/Permits Assistant

DIGGING & RIGGING INC

Frederick, MD • On-site

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Description

 Under direction, responsible for delivering exceptional customer service to both external and internal stakeholders. Collaborates closely with customers, D&R project estimators, dispatchers, and regulatory agencies to collect all necessary information required to prepare accurate and professional project estimates. Coordinates with customers and D&R credit/subcontract departments to process payment information, and works with the D&R dispatch team to schedule upcoming projects and obtain necessary DOT permits. 

Benefits include insurance (medical, dental, vision, and life), paid time off, paid holidays, and Employer contribution to 401(k). 

Requirements

Knowledge, Skills, and Abilities

Must possess expert communication and listening skills and be able to communicate in a clear and friendly manner. Must have strong computer skills: Microsoft Office and Adobe Acrobat with a working knowledge of Customer Resource Management (CRM) databases preferred.  Must be highly motivated and able to prioritize and complete multiple tasks within established deadlines. Must demonstrate strong focus skills, effective documentation, and teamwork. Excellent oral and written communications and human relations skills required.


Education, Training, and Experience

High School diploma or equivalent, with at least two years customer service experience. Must be able to communicate effectively orally and in writing with customers and vendors. Experience in the equipment industry preferred. Other combinations of applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform in the position may be considered. 


Examples of Duties and Responsibilities

Conducts   all business in a professional, respectful manner and in accordance with   Digging & Rigging Inc.'s policies and procedures as outlined in the Compact   of Respect.

Takes   incoming calls from project estimators and/or customers to gather all the   information needed to prepare a quote and complete the project.

Assists   customers in person, over the phone, and on the computer with processing   estimates and orders.

Assists   with internal sales on select projects by gathering project details and   creating quotations.

Creates   and update new leads and opportunities within the established database.

Assists   the estimating team with the preparation of customer quotations.

Proofreads   and edits estimates prior to sending them to customers. 

Communicates   with project estimators, credit/subcontracts, and dispatch throughout the day   to prioritize projects and relay information. 

Coordinates   with credit to ensure all payment information has been gathered and processed   prior to releasing equipment for scheduled work.

Consults   with lift planners to verify project requirements.

Communicate   accurate project information to the dispatchers, operators, and customers as   needed. 

Prepares and submits accurate   permit applications, ensuring compliance with regulations

Maintains detailed records of   permit activity

Compiles data and paperwork to   process permit applications for oversized and overweight vehicles.

Coordinates   with customers to confirm equipment and labor requirements prior to adding   jobs to the schedule.

Confirms   equipment requirements and availability with estimators and dispatch prior to   committing to requested project schedules.

Performs   related assignments as required.


Special Requirements

Position operates computer terminal for prolonged periods.

Must be willing to accept change and adapt to evolving circumstances and job responsibilities.

Must be reliable, punctual, and able to function at a high level as part of a team.

Must be able to pass a background check and drug test. 

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