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Permanent Remote Call Monitoring Jobs in Torrington, CT

Clinical Team Specialist - RN (Per Diem/Remote) At Elara Caring, we care where you are and believe ... Wherever our patients call home and wherever they are on their health journey, we care. Each team ...

Clinical Team Specialist - RN (Per Diem/Remote) At Elara Caring, we care where you are and believe ... Wherever our patients call home and wherever they are on their health journey, we care. Each team ...

Clinical Team Specialist - RN (Per Diem/Remote) At Elara Caring, we care where you are and believe ... Wherever our patients call home and wherever they are on their health journey, we care. Each team ...

New

Clinical Team Specialist - RN (Per Diem/Remote) At Elara Caring, we care where you are and believe ... Wherever our patients call home and wherever they are on their health journey, we care. Each team ...

New

Ability to research and monitor current federal and state law affecting commercial transactions ... fully remote employment opportunities, however, these opportunities are limited to permanent ...

Ability to research and monitor current federal and state law affecting commercial transactions ... fully remote employment opportunities, however, these opportunities are limited to permanent ...

S. citizen or lawful permanent resident. This role requires approximately 40% domestic and ... Salary range is subject to location, as this role can be remote. Roles and Responsibilities

New

Must have full-time permanent US work authorization Additional Preferred Experience/Skills ... Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA amp;

Showing results 21-32

Permanent Remote Call Monitoring information

See Torrington, CT salary details

$10

$16

$24

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for permanent remote call monitoring in Torrington, CT is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Torrington, CT?

For Permanent Remote Call Monitoring jobs in Torrington, CT, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Torrington, CT look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Torrington, CT are:

What cities near Torrington, CT are hiring for Permanent Remote Call Monitoring jobs?

Cities near Torrington, CT with the most Permanent Remote Call Monitoring job openings:

Clinical Team Specialist

Elara Caring

Windsor, CT • Remote

Part-time

Re-posted 28 days ago


Elara Caring rating

5.4

Company rating: 5.4 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

187th of 247 rated social care providers


Job description

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Clinical Team Specialist - RN (Per Diem/Remote)
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Clinical Team Specialist by providing quality care. Being a part of something this great starts by carrying out our mission every day through your true calling: being an outstanding Clinical Team Specialist.
To continue to be an industry pioneer delivering unparalleled care, we need a Clinical Team Specialist with commitment and compassion. Are you one of them? If so, apply today!
Schedule
  • Per diem position with a minimum of 10 hours per week
  • Fully remote position
As a Clinical Team Specialist, you'll contribute to our success in the following ways:
  • Reviews and approves plan of care and evaluates proposed changes to the plan of care for clinical appropriateness.
  • Conducts regular OASIS reviews for all patients.
  • Ensures required visits are completed timely.
  • Reviews plans of care and other paperwork for accuracy and compliance with State and Federal requirements
  • Monitors timeliness of required documentation to be uploaded to HCHB by direct care team members and LPN/LVN Clinical Coordinators, and maintains records and required documentation, assuring accuracy, completeness and compliance with licensing regulations, certifications standards and legal and ethical imperatives.
  • Participates in the organization's strategic planning and QAPI activities.
  • Performs other duties/projects as assigned.
  • Physically demanding, high stress environment
  • Performs other duties/projects as assigned.
What Is Required?
  • Current, unrestricted Connecticut Registered Nurse license
  • Associate degree in Nursing
  • Minimum of two years of RN experience in a home health or hospice setting
  • Previous OASIS experience is required; candidates without OASIS experience cannot be considered
  • Strong clinical documentation review and assessment skills
  • Ability to work independently and manage deadlines in a remote environment
  • Ability to quickly become proficient in Homecare Homebase, Workday, Microsoft Office, and other enterprise applications
  • Availability to work a minimum of 10 hours per week and provide increased coverage as needed
  • Ability to occasionally travel to support a field office during an audit or other business-critical event
  • If travel is required, must have a dependable vehicle, valid driver's license, and current auto insurance in accordance with state requirements
Why Join Elara Caring?
  • Fully remote work environment
  • Flexible per diem schedule
  • Opportunity for additional hours when coverage is needed
  • Supportive and collaborative team
  • Meaningful work that helps ensure patients receive safe, compliant, and high-quality care
You will report to the Administrator or Branch Director.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.


What Elara Caring employees say

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About Elara Caring

Sourced by ZipRecruiter

At Elara Caring, we have an unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1994

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