ZipRecruiter

Log In

2

Permanent Remote Call Monitoring Jobs in Rutherford, NJ

DSS Services LLC

Database Administrator

Manhattan, NY · On-site +1

Responsibilities Responsible for the monitoring and uptime of all production databases. Estimate ... Citizen or Permanent Resident status required Visa Sponsorship not available Bonus points if you:

Truvani

eCommerce Data Analyst - REMOTE

Newark, NJ · On-site +1

Monitor, analyze, and report on customer satisfaction and related consumer driven metrics. * Work ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

Truvani

eCommerce Data Analyst - REMOTE

Newark, NJ · Remote

Monitor, analyze, and report on customer satisfaction and related consumer driven metrics. * Work ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

Genesis10

Senior Security Engineer - Remote

Manhattan, NY · Remote

$160K - $185K/yr

Monitor and manage user access permissions, following the principle of least privilege * Use ... permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of ...

next page

Showing results 1-20

People also search for

All JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Rutherford, NJ

Permanent Remote Call Monitoring information

See Rutherford, NJ salary details

$10

$17

$25

How much do permanent remote call monitoring jobs pay per hour?

As of May 29, 2026, the average hourly pay for permanent remote call monitoring in Rutherford, NJ is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Rutherford, NJ? For Permanent Remote Call Monitoring jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Rutherford, NJ look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Permanent Remote Call Monitoring jobs? Cities near Rutherford, NJ with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Rutherford, NJ as of May 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $36,506 per year, or $17.6 per hour.

Database Administrator

DSS Services LLC

Manhattan, NY • On-site, Remote

Full-time

Posted 7 days ago

Job description

Overview The Postgres Database Administrator will be responsible for the implementation, configuration, maintenance, and performance of critical PostgreSQL database and other open source RDBMS systems (MySQL, Etc.), to ensure the availability and consistent performance of our enterprise applications. This is a "hands-on" position requiring solid technical skills, as well as excellent interpersonal and communication skills. Responsibilities Responsible for the monitoring and uptime of all production databases.

Estimate PostgreSQL database capacities; develop methods for monitoring database capacity and usage. Lead efforts to develop and improve procedures for automated monitoring and proactive intervention, reducing any needed downtime. Set database usage standards with developers.

Manage schema updates and code-driven DB changes with developers. Participate in application development projects and be responsible for the database architecture and design. Participate in the creation of development, staging, and production database instances, and the migration from one environment to another.

Diagnose and troubleshoot database errors. Recommend and implement emerging database technologies. Create and manage database reports, visualizations, and dashboards.

Recommend optimizations to existing application queries. Provide oversight and manage AWS cloud-native RDBMS and NoSQL DBs for new product lines. Be a part of rotating on-call schedules.

Support complex web-based applications. Perform other duties as assigned. The preceding functions are examples of the work performed by employees assigned to this job classification.

Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed. About you Minimum 3 years of experience working with PostgreSQL 2 years of experience as a PostgreSQL database administrator designing and deploying PostgreSQL databases on Cloud platforms such as AWS and Azure Experience with AWS RDS offerings and support Experience with backups, restores and recovery models 2 years of expert experience performing database performance analysis, system and statement SQL tuning Advanced knowledge of database security, backup and recovery, and performance monitoring standards Understanding of relational and dimensional data modeling PowerShell and Unix shell scripting skills Experience with Linux and Windows Server environments Extensive experience with additional database technologies (MySQL, MS SQL, PostgreSQL Oracle, MongoDB) U.S. Citizen or Permanent Resident status required Visa Sponsorship not available Bonus points if you: Have extensive AWS RDS experience; Experience with NoSQL technologies Physical Demands Standing – 10% per day Sitting – 80% per day Walking – 5% per day Stooping – 5% per day Lifting – Ability to lift up to 20 lbs.

unassisted Computer Work – 80% per day Telephone Work – 10% per day Reading – 10% per day Additional Information This role can be Remote which would allow most work to be performed at home; however, the Employer is a Federal Contractor and subject to federal vaccination mandate. Employees must be fully vaccinated to come onto any of DSS, Inc's sites or Client sites. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis. #J-18808-Ljbffr

Apply