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Permanent Remote Call Monitoring Jobs in Rincon, GA

RemX

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Quality Assurance Analyst (Remote) - $24/hr

Savannah, GA · Remote

$24/hr

Coaching or training experience preferred not required * QA/call monitoring familiarity preferred * MS Office, Verint, Five9 * Fully remote

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$9

$15

$22

How much do permanent remote call monitoring jobs pay per hour?

As of May 30, 2026, the average hourly pay for permanent remote call monitoring in Rincon, GA is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Rincon, GA? For Permanent Remote Call Monitoring jobs in Rincon, GA, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Rincon, GA look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Rincon, GA are:
What cities near Rincon, GA are hiring for Permanent Remote Call Monitoring jobs? Cities near Rincon, GA with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Rincon, GA as of May 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $32,556 per year, or $15.7 per hour.
Quality Assurance Analyst (Remote) - $24/hr

Quality Assurance Analyst (Remote) - $24/hr

RemX

Savannah, GA • Remote

$24/hr

Full-time

Medical, Dental, Vision

Posted 2 days ago

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Job description

Now Hiring!

Help ensure top‐tier customer service by reviewing interactions, scoring quality, and coaching team members.

Job Title: Remote QA Specialist – $24/hr

Pay: $24/hr. weekly pay/ full time

Paid Training!

Equipment provided and shipped!

Must be flexible to work an 8hour shift between the hours of operation. M-Fri.

***Must be located in one of our approved states within the US***

What You’ll Do

  • Monitor interactions across calls, chats, emails, and cases
  • Score quality and document adherence to standards
  • Provide coaching and feedback in 1:1 sessions
  • Identify issues in processes, training, or systems
  • Support calibrations and assist with special projects
  • Complete certification as part of onboarding

Qualifications

  • Must have 2 years of RECENT call center experience (inbound/outbound)
  • Coaching or training experience preferred not required
  • QA/call monitoring familiarity preferred
  • MS Office, Verint, Five9
  • Fully remote
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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