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Permanent Remote Call Monitoring Jobs in Columbus, GA

Epta

Key Account Manager (Walmart)

Columbus, GA · On-site +1

KPI MONITORING & ANALYSIS Monitor, analyze, and report on key performance indicators (KPIs) defined ... Join Epta in this permanent role, where you'll experience a great blend of new technologies and a ...

All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Columbus, GA

Permanent Remote Call Monitoring information

See Columbus, GA salary details

$9

$15

$22

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for permanent remote call monitoring in Columbus, GA is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.02 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Columbus, GA?

For Permanent Remote Call Monitoring jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Columbus, GA look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Permanent Remote Call Monitoring jobs?

Cities near Columbus, GA with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you

Locums Diagnostic Radiology Physician in Georgia - Remote Opportunity, No Call

Curative

Lagrange, GA • Remote

Temporary

Re-posted 3 days ago

Job description

Provide remote diagnostic radiology coverage with flexible shift options, no call responsibilities, and a defined productivity target in a fully telehealth setting.


Highlights:


  • Remote Opportunity
  • No Call
  • Flexible Shift Options
  • Emergency Privileges Available

Practice & Cases:


  • Telehealth diagnostic radiology interpretation
  • CT, X-ray, ultrasound, and MRI reads
  • Emergency department and inpatient STAT imaging
  • Minimum productivity expectation of 64 RVUs per shift

Schedule:


  • Multiple shift options available, including weekend daytime and swing shifts
  • Coverage needed seven days per week
  • Shift lengths vary based on coverage needs
  • No call responsibilities

Requirements:


  • Must be an MD or DO
  • Board Certified or Board Eligible in Diagnostic Radiology
  • Active Georgia medical license or active IMLC Letter of Qualification

Logistics:


  • No travel or lodging required for this remote assignment
  • No airfare, rental car, or mileage reimbursement needed


We'd be happy to discuss the available remote shifts and CT- and MRI-heavy case mix to see which schedule works best for you.

Company Description

We are a healthcare staffing company that was founded in 2009 and focused on placing physicians and advanced practitioners in permanent, temporary, and executive-level roles. In 2020 we were purchased by the Silicon Valley tech company, Doximity.

Since the acquisition, we have been moving at 200 miles an hour, combining the people side of the business with technology to do healthcare staffing in a different way.

Curative finds incredible talent with less hassle using better data. We combine the heart and hard work of experienced recruiters with the intelligent technology of Doximity, the world’s largest professional medical network. The result: the commitment and ability to find people who care.