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Permanent Remote Call Monitoring Jobs in Powder Springs, GA

Aniesispharma

Remote Project Manager

Atlanta, GA · Remote

Permanent Project Manager - Aniesispharma Aniesispharma , a rapidly growing pharmaceutical company ... and monitoring. Responsibilities: Develop/maintain project plans, timelines, budgets; coordinate ...

FrontStream

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Customer Success Manager (REMOTE)

Atlanta, GA · Remote

$65K - $75K/yr

You are the person your clients call when they're planning their next big fundraising event and ... · Monitor account health and act immediately on warning signs. · Deliver premium services ...

My Amazon Guy

DTC Brand Strategist

Atlanta, GA · Remote

$45K - $65K/yr

This is a remote position. The DTC Brand Strategist owns client growth across social, search, and ... Monitor performance through dashboards; troubleshoot issues and adjust strategies as needed. * Lead ...

Insurance Supermarket Inc.

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Life Insurance Specialist - Remote

Atlanta, GA · Remote

$38K - $180K/yr

Manage incoming sale call opportunities * Connect with new and current clients to ensure ... A monitor (must have at least 2 screens) * USB Wired Headset Please note that there will also be a ...

Insurance Supermarket Inc.

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Life Insurance Specialist - Remote

Atlanta, GA · Remote

$38K - $180K/yr

Manage incoming sale call opportunities * Connect with new and current clients to ensure ... A monitor (must have at least 2 screens) * USB Wired Headset Please note that there will also be a ...

Insurance Supermarket Inc.

Be Seen First

Life Insurance Specialist - Remote

Atlanta, GA · Remote

$38K - $180K/yr

Manage incoming sale call opportunities * Connect with new and current clients to ensure ... A monitor (must have at least 2 screens) * USB Wired Headset Please note that there will also be a ...

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Permanent Remote Call Monitoring information

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How much do permanent remote call monitoring jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for permanent remote call monitoring in Powder Springs, GA is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.98 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Powder Springs, GA?

For Permanent Remote Call Monitoring jobs in Powder Springs, GA, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Powder Springs, GA look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Permanent Remote Call Monitoring jobs?

Cities near Powder Springs, GA with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Powder Springs, GA as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $33,909 per year, or $16.3 per hour.

Remote Project Manager

Aniesispharma

Atlanta, GA • Remote

Full-time

Re-posted 11 days ago

Job description

Permanent Project Manager - Aniesispharma

Aniesispharma, a rapidly growing pharmaceutical company focused on innovative medicines, seeks an experienced Project Manager to lead project planning, execution, and monitoring.

Responsibilities: Develop/maintain project plans, timelines, budgets; coordinate cross-functional teams; manage risks; track progress; facilitate meetings; ensure documentation; resolve issues; serve as project contact; conduct post-project evaluations; stay updated on industry best practices.

Qualifications: Bachelor's degree in a relevant field;  1+ years project management experience (pharmaceutical/healthcare preferred); strong understanding of project management principles; excellent communication, leadership, problem-solving skills; ability to manage multiple projects; proficiency in project management software and Microsoft Office; PMP a plus.

Benefits: Competitive salary/benefits, career growth, collaborative environment, wellness programs.

Apply if you are a highly organized, results-driven individual passionate about project management and the pharmaceutical industry.

Apply