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Permanent Remote Call Monitoring Jobs in Middleboro, MA

Permanent Remote Call Monitoring information

See Middleboro, MA salary details

$11

$17

$26

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for permanent remote call monitoring in Middleboro, MA is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Middleboro, MA?

For Permanent Remote Call Monitoring jobs in Middleboro, MA, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Middleboro, MA look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Middleboro, MA are:

What cities near Middleboro, MA are hiring for Permanent Remote Call Monitoring jobs?

Cities near Middleboro, MA with the most Permanent Remote Call Monitoring job openings:

Infographic showing various Permanent Remote Call Monitoring job openings in Middleboro, MA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,386 per year, or $18 per hour.

Temp to Perm - Remote Opportunity - Regulatory Affairs Manager

Collabera

Mansfield, MA • Remote

Temporary

Re-posted 15 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description

Required: (Remote Opportunity - Temp to Perm)

The Regulatory Affairs Manager ensures compliance to FDA and other applicable regulations.

In this role, you will lead the preparation, analysis, and submissions dossiers to various governing agencies in supporting business growth.

The RA Manager supports compliance with applicable regulations including ISO, local, state, and/or federal requirements.

Preparing international regulatory submissions and FDA submissions which may include device 510(k), IDEs, PMAs) and serving as regulatory representative on selected project teams; developing departmental SOPs/policies regarding regulatory matters.

Key responsibilities:

Lead Regulatory Associates or Specialists in addition to work as an individual contributor

Prepare, review and file FDA premarket submission to ensure devices are commercially available in the U.S.: pre-IDEs, IDEs, 510(k)s, PMAs and PMA Supplements. (Will also be involved in EU submissions)

Represent RA as core team member to drive innovation on Tech. Dev. Projects and follow through to market release. 

Develop Regulatory Strategies for new or modified products and prepare project plans & budgets.

Monitor and provide management with impact of changes in the Regulatory environment.

Communicate with regulatory agencies on administrative and routine matters in addition to pre-clinical, pre-submission, and submission discussions under the direction of management.

Document, consolidate and maintain oral and written communication with FDA, notified bodies, and clinical investigators.

Support Design Control process.

Prepare Rational to file documentation for modifications to devices when appropriate.

Participate in FDA & other notified body Inspections.

Author and/or review regulatory procedures and update as necessary.

Review change control documents and ascertain Regulatory impact for external and internal documents.

Assist in development/maintenance of regulatory files, records and reporting systems of systematic retrieval of information.

Review promotional material and labeling for regulatory compliance.

Qualifications

Required qualifications:(Remote Opportunity)

Bachelor's degree required. Scientific or engineering field preferred.

5+ years of medical device regulatory affairs experience.

Must have authored 510(k) submissions

Must have knowledge of U.S. FDA regulations and standards

3+ years of experience interacting with FDA and/or other regulatory agencies

Experience with devices containing software is strongly preferred.

Must work well in team environments

Must demonstrate leadership skills in team setting.

Proven analytical abilities

Solid understanding of manufacturing and change control, and an awareness of regulatory trends

Additional Information

To know more on this position or to schedule an interview, please contact;

Ujjwal Mane

973-805-7557

ujjwal.mane[@]collabera.com


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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