Permanent Remote Call Monitoring Jobs in Inkster, MI

Job Summary
We are seeking a Product Manager - Aluminum Plate to lead and grow our aluminum plate business across North America. This is a remote role with significant travel, offering the opportunity to work cross-functionally with Sales, Operations, Supply Chain, and Leadership teams while influencing strategy, execution, and performance.
Job Description
Product Manager - Aluminum Plate (Remote | High Travel)
thyssenkrupp Materials North America
Location: Remote (ideal candidates located near a major airport east of the Mississippi River)
Preferred metros include: Atlanta, GA • Chicago, IL • Detroit, MI • Cleveland, OH • Cincinnati, OH • Grand Rapids, MI
Home Base: Southfield, MI (HQ) or other listed locations above.
Travel: 50-75% (U.S. & Canada)
About the Role
This role is ideal for a hands-on, relationship-driven leader who enjoys being in the business, partnering with teams, and driving measurable results.
Compensation

• Base Salary: $125,000+ (competitive and experience-based)
• Bonus Incentive: Annual performance-based bonus
• Benefits: Comprehensive benefits package, including medical, retirement, and paid time off

Key Responsibilities
Operations

• Develop a strong understanding of aluminum plate capabilities and processing workflows
• Analyze operational processes to identify bottlenecks, inefficiencies, and improvement opportunities
• Collect and analyze performance data to inform optimization strategies
• Select, motivate, and support team members through collaboration and training
• Track the effectiveness of implemented changes and adjust as needed

Sales & Market Development

• Partner with Sales to support solution selling for aluminum plate products
• Build strong relationships across the sales organization to promote product alignment
• Identify and present solution-based opportunities to customers
• Develop and execute Sales and Marketing plans for the aluminum plate product line
• Support quoting activity and sales contracts
• Identify and pursue potential aluminum plate customers

Supply Chain

• Collaborate closely with the Product Director, Supply Chain, and supplier partners
• Manage inventory levels to meet stated objectives
• Maintain an understanding of the supply base, contracts, and general cost structures

Leadership & Performance

• Drive a Safety-First culture across all plate processing activities
• Monitor and manage key performance indicators (KPIs), including:
  • Total pounds sold
  • Items per man hour
  • Plate pounds per man hour
  • Scrap percentage
  • Packaging cost per pound
  • Tooling costs
  • Daily backlog performance
  • On-time, in-full (OTIF) delivery
• Influence leaders and teams to adopt process and performance improvements
• Present results and insights across the organization
• Communicate changes clearly, manage resistance, and support smooth implementation

Required Qualifications

• Safety-First mindset with a strong focus on continuous improvement
• Bachelor's degree in Procurement, Business, or a related field
• Minimum 10 years of experience in sales, operations, purchasing, or management
• Experience with plate sawing equipment and associated processing equipment
• Strong relationship-building and team leadership skills across regions
• Strong computer and data analysis skills to support data-driven decisions
• Ability to interpret data, identify trends, and draw actionable conclusions
• Proven experience planning and executing process improvement initiatives
• Strong understanding of KPIs, business operations, and financial impacts
• Ability to travel 50-75% throughout the U.S. and Canada

Preferred Qualifications

• MBA
• Hands-on equipment operation experience
• Sales call experience
• Existing relationships with producers and suppliers

Why Join Us
At thyssenkrupp Materials North America, we are committed to building inclusive teams where different perspectives drive better outcomes. We value collaboration, safety, integrity, and continuous improvement-and we encourage candidates from all backgrounds to apply.
Interested?
Apply today and help shape the future of aluminum plate solutions across North America.
Job Compensation
$120K - $125K+Bonus Incentive
Benefits Overview
We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.