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Permanent Remote Call Monitoring Jobs in Hamilton, NJ

Senior Data Engineer | Emerging Products

New York, NY · On-site +1

$116K - $157K/yr

Location -- We are flexible on remote working from home, if you are located in the USA and reside ... Monitor pipeline health, troubleshoot data quality and performance issues, and continuously improve ...

Senior Site/Civil Engineer

Marlton, NJ · On-site +1

$125K - $160K/yr

However for the right candiate, this would be a remote position. Joining the power team at GFT ... Monitor projects productivity, quality, and progress * Monitor and resolve technical issues in a ...

Remote Apply Our mission is to automate coding. The first step in our journey is to build the best ... call through launch, iteration, and post-production support. This is not a demo role. You are ...

Benefits Analyst

New York, NY · Remote

$25 - $28/hr

This position offers the potential to convert to a permanent role after approximately six months ... Monitor leave cases to ensure timely documentation, approvals, status updates, and compliance with ...

Sr. IT Project Manager

Huntingdon Valley, PA · On-site +1

$128K - $129K/yr

We match thoroughly vetted resources to contract, contract-to-hire, and permanent positions in all ... Home office/remote work area with strong internet required, some travel may be required for client ...

Partner closely with Technical Account Managers to monitor delivery, proactively analyze ... Remote-eligible. Benefits * Comprehensive benefits * Medical * Dental * Vision * Unlimited PTO

Here at Cartful, we call this role the Optimization Manager because their primary responsibility is ... Monitor client data to identify areas for account optimization * Make sure that each client account ...

Here at Cartful, we call this role the Optimization Manager because their primary responsibility is ... Monitor client data to identify areas for account optimization * Make sure that each client account ...

Showing results 41-60

Permanent Remote Call Monitoring information

See Hamilton, NJ salary details

$10

$17

$24

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for permanent remote call monitoring in Hamilton, NJ is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.85 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Hamilton, NJ?

For Permanent Remote Call Monitoring jobs in Hamilton, NJ, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Hamilton, NJ look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Hamilton, NJ are:

What cities near Hamilton, NJ are hiring for Permanent Remote Call Monitoring jobs?

Cities near Hamilton, NJ with the most Permanent Remote Call Monitoring job openings:

Senior Data Engineer | Emerging Products

NinjaOne

New York, NY • On-site, Remote

$116K - $157K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

About the Role

At NinjaOne, we're looking for a skilled Senior Data Engineer to join our Emerging Products team and help build the foundation of our modern data platform. You'll play a critical role in designing and scaling lakehouse architectures, building robust streaming and batch pipelines, and ensuring data flows reliably to the analysts and data scientists who depend on it. This is an exciting opportunity to work on greenfield infrastructure using a cutting-edge stack — Kafka, Spark, Iceberg, and Databricks — collaborate with cross-functional teams, and help shape how we harness data to power our next generation of products.

Location — We are flexible on remote working from home, if you are located in the USA and reside in one of the following states: CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

We hire the best data engineers, but experience in our stack can't hurt: our data platform is built on Kafka, Spark, Airflow, Iceberg, and Databricks; supporting large-scale distributed workloads across hybrid streaming and batch ecosystems. Knowing lakehouse architecture patterns, distributed query engines, and scalable pipeline design will set you up for success.

What You'll Be Doing

  • Lakehouse Architecture: Design and implement Medallion-layer data architectures (Bronze, Silver, Gold), building structured ingestion pipelines and curated data layers that serve downstream analytics and data science workloads.
  • Pipeline Development: Build and maintain scalable streaming and batch data pipelines using Kafka, Spark, and Airflow, supporting reliable and low-latency data movement across the platform.
  • Table Format Management: Own and manage open table formats including Iceberg, Delta, and Hudi — selecting the right format for the workload and maintaining performance and reliability at scale.
  • Query Engine Optimization: Work with Trino/Starburst and Databricks-based environments to optimize large-scale analytics queries and support platform consumers.
  • Platform Reliability: Monitor pipeline health, troubleshoot data quality and performance issues, and continuously improve the reliability and efficiency of the data platform.
  • Collaboration: Partner closely with data scientists, analysts, and product teams to understand data requirements and deliver platform solutions that enable data-driven decision-making.
  • Other duties as needed.

About You

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or equivalent work experience preferred.
  • 10+ years of experience in data engineering with a strong focus on data platform and distributed systems.
  • Hands-on experience building and managing lakehouse architectures, including Medallion (Bronze/Silver/Gold) layering patterns.
  • Deep expertise in Apache Kafka, Apache Spark, and Apache Airflow for both streaming and batch pipeline development.
  • Proficiency in open table formats — Iceberg, Delta Lake, or Hudi — with the ability to evaluate trade-offs and select the right format for the workload.
  • Experience with Databricks for large-scale data processing and analytics workloads.
  • Strong proficiency in Python and SQL.
  • Experience that will make you a standout candidate:
    • Hands-on experience with Trino or Starburst for distributed query execution.
    • Familiarity with hybrid streaming/batch architectures and event-driven data systems.
    • Experience designing Gold-layer datasets optimized for business intelligence and self-serve analytics.

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You'll Love

  • We are a collaborative, kind, and curious community.
  • We honor your flexibility needs with full-time work that is hybrid remote.
  • We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
  • We help you prepare for your financial future with our 401(k) plan.
  • We prioritize your work-life balance with our unlimited PTO.
  • We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $110,000 to $200,000 per year.

For roles based in New York, the base salary hiring range for this position is $110,000 to $200,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.