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Permanent Remote Call Monitoring Jobs in Hamilton, NJ

Artificial Solutions

DevOps Engineer

Cherry Hill, NJ · On-site +1

$52.25 - $71.75/hr

Proactively monitor and maintain environments ensuring optimal uptime, * Troubleshoot any incidents ... Permanent position in a leading company within the conversational AI sector, * Great salary ...

Public Label

Account Supervisor

New York, NY · Remote

Remote position, looking for candidates preferably based out of NY, NJ or CT. Visa sponsorship is ... Applicants must be legally authorized to work in the United States on a permanent basis without ...

New

NinjaOne

Senior Data Engineer | Emerging Products

New York, NY · On-site +1

$116K - $157K/yr

Location -- We are flexible on remote working from home, if you are located in the USA and reside ... Monitor pipeline health, troubleshoot data quality and performance issues, and continuously improve ...

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All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Hamilton, NJ

Permanent Remote Call Monitoring information

See Hamilton, NJ salary details

$10

$17

$24

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for permanent remote call monitoring in Hamilton, NJ is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.85 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Hamilton, NJ?

For Permanent Remote Call Monitoring jobs in Hamilton, NJ, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Hamilton, NJ look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Hamilton, NJ are:

What cities near Hamilton, NJ are hiring for Permanent Remote Call Monitoring jobs?

Cities near Hamilton, NJ with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you

Data Scientist/Data Analyst - Remote

MM International

New York, NY • Remote

Contractor

Re-posted 23 days ago

Job description

Role: Data Scientist/Data Analyst

Location: Hybrid 3 times a week in 441 9th Ave, New York, NY, 10001.
For people who have all the must haves and come from an e-commerce background I can do remote


3 interview rounds- Interview Process: At least 2-3 one on one interviews, one with a senior manager, and one stakeholder. A SQL screening/technical screening (amplitude or Looker skills) they run a live test. 
7 month contract

Looking for a data scientist that focuses mostly on analytics. There is no model development or pipeline development
Needs:
Looker
Amplitude

E-commmerce
SQL
Nice to Haves:
Python

Optimizely
 

Job Description

We are looking for a detail-oriented Contract Data Scientist to join our Ecommerce Product Analytics team for 6 months. In this role, the resource will drive data-informed decision-making by analyzing user behavior, supporting A/B test design and interpretation, and uncovering meaningful patterns that improve user experience, conversion, and overall performance. 

This resource will work closely with product managers, engineers, and cross-functional partners to define and measure success metrics, monitor KPIs, and translate analysis into actionable recommendations. 

Responsibilities include conducting behavioral and funnel analysis, building dashboards, contributing to experimentation design, surfacing data quality issues, and turning insights into clear business storytelling.

This is an individual contributor role reporting to the Senior Director of Product Analytics. 

Story Behind the Need – Business Group & Key Projects

Surrounding Team & Key Projects

Purpose of this team

Reason for the request

Product Analytics Team. Will be within the eCommerce vertical of the team.

Will work closely with product managers, interact regularly with stakeholders, and interact with eCommerce engineers. Maternity Leave coverage, resource will be on leave in Dec, so we are accounting for overlap of this resource with the current FTE in the seat. She works very independently and would expect this role to be similar. Overlap will allow handover, as well as needed context/history needed for the role. Will also partner closely with HM as well regularly if needed. 

Typical Day in the Role

Typical task breakdown and rhythm

Interaction level with team

Work environment

Chance for extension/conversion later

•             Lots of stakeholder management, will be working closely with product owners, head of software products, and eCommerce engineers. Take part in lots of AB tests and experiments, as well as reporting. 

•             Peak season is Dec – March with peak sales, there will be a heavy focus on reporting during this time Peloton is also launching new projects this year, so reporting will be a big part of it. 

•             Responsible for helping run weekly/monthly reporting and updates call. 

•             Hybrid role, on-site 3 days a week. Should be local to NYHQ.

•             Contract only to cover leave. If there is potential to extend, it would be decided on at a later date but not guaranteed right now. Dependent upon overall business need and candidate performance.