2

Permanent Remote Call Monitoring Jobs in Graham, WA

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Tacoma, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Your Workday Can Look Like Rather than spending your day searching for strangers to call, you ... Please monitor your email, voicemail, and spam folder for updates.

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Tacoma, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Your Workday Can Look Like Rather than spending your day searching for strangers to call, you ... Please monitor your email, voicemail, and spam folder for updates.

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Tacoma, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Your Workday Can Look Like Rather than spending your day searching for strangers to call, you ... Please monitor your email, voicemail, and spam folder for updates.

Program Specialist

Tacoma, WA · Remote

$21 - $28/hr

  • Medical

  • Dental

  • Vision

  • PTO

Remote ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Client Delivery * Ensure that ... Intake call with the manager to qualify the request (mostly for IT and professional) * Supplier ...

Sales - Territory Manager

Tacoma, WA · Remote

$70K - $90K/yr

Remote - Washington & Oregon Territory (Home Office Based) This role requires a motivated ... Monitor competitive activity and provide recommendations to maintain a competitive advantage in the ...

Permanent Remote Call Monitoring information

See Graham, WA salary details

$10

$16

$24

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for permanent remote call monitoring in Graham, WA is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.61 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Graham, WA?

For Permanent Remote Call Monitoring jobs in Graham, WA, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Graham, WA look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Graham, WA are:

What cities near Graham, WA are hiring for Permanent Remote Call Monitoring jobs?

Cities near Graham, WA with the most Permanent Remote Call Monitoring job openings:

Infographic showing various Permanent Remote Call Monitoring job openings in Graham, WA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,063 per year, or $16.9 per hour.

Remote Customer Sales and Support Representative (Entry-Level)

Globe Life Insurance

Tacoma, WA • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

165th of 309 rated insurance


Job description

Remote Customer Sales and Support Representative (Entry-Level)

100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling

A Remote Role Where You Can Learn, Earn, and Move Forward

You don't need a long sales résumé to get started. What matters most is your ability to communicate, stay dependable, and be willing to learn.

AO Globe Life is adding Remote Customer Sales and Support Representatives to its growing team. In this role, you'll speak directly with clients who have already requested information, understand what they're looking for, and guide them through their available benefit options.

You'll receive structured training, ongoing coaching, and access to experienced team members as you build confidence in a professional sales environment.

What Your Workday Can Look Like

Rather than spending your day searching for strangers to call, you'll work with scheduled client appointments and focus on the conversation in front of you.

Your responsibilities will include:

  • Conduct scheduled phone or virtual appointments with clients
  • Learn about each client's situation and determine what information they need
  • Present benefit options clearly and answer questions
  • Help clients understand their choices without using complicated language
  • Follow up with clients when additional assistance is needed
  • Complete required documentation and maintain accurate client records
  • Participate in team meetings, coaching sessions, and product training
  • Develop stronger communication, organization, and sales skills over time

What Makes This Opportunity Different

Starting a new career can be intimidating when every job seems to ask for experience before giving you a chance.

Here, you'll have a structured environment where you can learn the process while gaining real experience.

You'll have access to:

  • Qualified client leads
  • No cold calling
  • Paid weekly commission-based compensation
  • Performance-based earning potential
  • Initial and ongoing training
  • Individual coaching and mentorship
  • A flexible remote work schedule
  • A team environment with regular support
  • Opportunities to take on additional responsibility as you develop

You Could Be a Strong Match If You

  • Communicate comfortably with different types of people
  • Listen well and ask thoughtful questions
  • Take feedback seriously and apply what you learn
  • Can manage your time without constant supervision
  • Are comfortable learning new systems and technology
  • Stay professional during client conversations
  • Want a career path that rewards consistency and improvement

Previous experience in sales, customer service, retail, hospitality, call centers, education, or client-facing positions can be helpful, but it is not required.

Why Consider a Remote Sales Career?

Sales isn't only about making a sale.

It's about learning how to listen, communicate clearly, solve problems, handle questions, and build trust. Those are skills you can continue using throughout your career.

If you're looking for a position where you can start with training, develop practical experience, and have room to grow based on your performance, this could be the opportunity you're looking for.

Ready to Take the Next Step?

If you're motivated to learn, comfortable working with people, and ready to build your professional experience from home, submit your application today.

Our recruiting team will review your application and contact selected candidates with information about the next step in the hiring process. Please monitor your email, voicemail, and spam folder for updates.


What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US