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Permanent Remote Call Monitoring Jobs in Decatur, GA

Truvani

Video Editor REMOTE

Atlanta, GA · Remote

Monitor creative performance, share insights with the team, and make fast adjustments based on data ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

Truvani

Video Editor REMOTE

Atlanta, GA · On-site +1

Monitor creative performance, share insights with the team, and make fast adjustments based on data ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

Truvani

Video Editor REMOTE

Atlanta, GA · Remote

Monitor creative performance, share insights with the team, and make fast adjustments based on data ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

Aniesispharma

Remote Project Manager

Atlanta, GA · Remote

Permanent Project Manager - Aniesispharma Aniesispharma , a rapidly growing pharmaceutical company ... and monitoring. Responsibilities: Develop/maintain project plans, timelines, budgets; coordinate ...

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Permanent Remote Call Monitoring information

See Decatur, GA salary details

$10

$16

$24

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for permanent remote call monitoring in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Decatur, GA?

For Permanent Remote Call Monitoring jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Decatur, GA look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Permanent Remote Call Monitoring jobs?

Cities near Decatur, GA with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you

Contract to Perm Accounts Payable Specialist (US Remote)

Atlanta, GA • On-site, Remote

Naviga
Software Development • 501 - 1,000 employees
Learn more about Navigaexternal

$20.50 - $26.25/hr

Full-time

Posted 4 days ago

Job description

The Opportunity
Our client, a prominent leader in the professional services industry, is seeking a detail-oriented Accounts Payable Specialist to join their finance team on a contract-to-permanent basis. This role exists to support daily financial operations, manage disbursement streams, and audit expense workflows while offering an immediate operational impact. The position provides high-performing candidates with a direct pathway for career growth and long-term stability within a distinguished, high-volume environment.
About the Company
The hiring organization is a multi-billion-dollar global law firm employing over 3,600 attorneys with dual headquarters in Chicago, IL, and London, England. Recognized with multiple national honors-including awards for innovation in the business of law, diversity excellence, and top leadership designations-the firm fosters a culture of high standards, mutual support, and cross-functional collaboration.
Location
This is a 100% remote position open exclusively to candidates residing in one of the following approved states: AZ, CA, DC, DE, FL, GA, IL, MA, MD, MN, NJ, NY, PA, TX, or WA. Candidates must be equipped to manage a dedicated work-from-home setup while working aligned with standard business operational hours.
What You Will Do
  • Review disbursement and reimbursement requests for accuracy, required approvals, supporting documentation, and adherence to Firm and IRS policies.
  • Prepare and perform check runs, posting transactions according to protocols for rush, next check run, diverted, foreign, and general transactions.
  • Monitor and manage current, pending, and past-due invoices and reimbursements to ensure timely payment processing.
  • Process expense reports, audit incoming invoices, and respond to vendor payment inquiries promptly.
  • Participate in various special projects outside standard accounting routines to support operational workflows and continuous growth.

Who You Are
  • Minimum 1 year of hands-on experience in Accounts Payable or accounting administrative functions.
  • Basic understanding of core accounting principles, invoice matching procedures, and vendor disbursement workflows.
  • Proficiency with Microsoft Excel and experience performing structured data entry in modern accounting systems.
  • Strong analytical aptitude, acute attention to detail, and proven problem-solving abilities.
  • Prior work experience within a law firm or professional services environment is strongly preferred.

Ideal Candidate Profile
The ideal candidate is a precise, self-motivated finance professional who operates with high ethical standards and thrives in a fast-paced environment. Demonstrating strong verbal and written communication skills, this individual easily navigates complex policies, prioritizes time-sensitive payments, and collaborates seamlessly across teams.
Education & Qualifications
High School Diploma or equivalent required; Associate or Bachelor's coursework in Accounting, Finance, or Business Administration is a plus.
Flexibility & Work-Life Integration
  • Work Structure: 100% Remote (Must reside in one of the approved states listed)
  • Schedule: Full-Time, Monday through Friday standard business hours.
  • Environment: Collaborative virtual team setting supported by structured accounting protocols and leadership.

Why Join the Team?
This role represents a direct entry point into one of the world's premier professional services organizations. Joining this team grants exposure to sophisticated global financial operations, high-visibility projects, and a clear contract-to-permanent path. Employees benefit from an inclusive, award-winning culture that prioritizes professional development, workplace diversity, and career mobility.
About Naviga Recruiting & Executive Search
Naviga Recruiting & Executive Search is a leading provider of Executive Search, Leadership, Individual Contributor, and Contingent Workforce Solutions, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

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