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Permanent Remote Call Monitoring Jobs in Boca Raton, FL

Signature Media

Paid Search Strategist

Boynton Beach, FL · Remote

$65K - $78K/yr

Build the Future of Paid Media. $65,000-$78,000 Base + Performance Bonus | Fully Remote | Unlimited ... Monitoring Cost per Qualified Lead, booked jobs, and revenue performance--not just platform metrics

New

Abbott

Diabetes Sales Associate -- Hollywood, FL

Hollywood, FL · Remote

$12.75 - $17.50/hr

The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...

Abbott

Diabetes Sales Associate -- Hollywood, FL

Hollywood, FL · Remote

$12.75 - $17.50/hr

The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are ... Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we ...

Aprio

Director, Tariffs & Customs

Fort Lauderdale, FL · On-site +1

$130K - $305K/yr

Monitoring and advising stakeholders on legal trends, developing areas of the trade law, and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Aprio

Senior Accounting Manager

Fort Lauderdale, FL · On-site +1

$115K - $160K/yr

Ability to autonomously plan, lead, and manage client engagements, and monitor staff deliverables ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Aprio

Tax Administration Manager

Fort Lauderdale, FL · On-site +1

Monitor administrative capacity, coverage, and workload trends; proactively identify gaps and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Aprio

Senior Associate, Tax Controversy

Fort Lauderdale, FL · On-site +1

$70K - $133K/yr

Monitor and track progress on debt collection efforts. Legal Research and Documentation * Conduct ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

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All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Boca Raton, FL

Permanent Remote Call Monitoring information

See Boca Raton, FL salary details

$10

$16

$23

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for permanent remote call monitoring in Boca Raton, FL is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Boca Raton, FL?

For Permanent Remote Call Monitoring jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Boca Raton, FL look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Permanent Remote Call Monitoring jobs?

Cities near Boca Raton, FL with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you

Business Development Manager, Southeast(Hospitality/Hotel Sales)

GO-Global Outsourcing Inc

Fort Lauderdale, FL • Remote

Full-time

Posted 9 days ago

Job description

~ This is a remote position requiring 30–50% travel throughout the designated region, with occasional international travel. Candidates should be based in the Southeast U.S., with a strong preference for those located in key markets such as Orlando, Miami, or Fort Lauderdale, Florida. Proximity to a major airport is highly preferred to support the frequent travel requirements of the role.

This position blends strategic business development, account management, partner engagement, and commercial analysis through a mix of virtual and in-person sales activities. It is ideal for a proactive, relationship-driven sales professional with strong commercial acumen and experience in the travel or hospitality sector.

About the Role

The Business Development Manager will focus on Consortia and Retail Leisure accounts and drive commercial growth for a leading global hospitality company. This role will be responsible for engaging targeted travel bookers across retail leisure, corporate transient accounts, unmanaged business travel agencies, and government-focused travel partners within a designated region.
The primary objective of the role is to influence partner sales behavior, increase room night production, grow market share, and strengthen the company’s portfolio of brands as the preferred choice for their clients. Through strategic account engagement and partnership development, the Business Development Manager will identify opportunities to grow revenue, deepen relationships, and maximize the commercial potential of key travel partners.
Key Responsibilities
Business Development & Agency Engagement
  • Manage and grow relationships with assigned leisure, corporate transient, unmanaged, and government travel agencies within the designated region.
  • Build strong partnerships with agency leaders and partner Business Development Managers through joint sales calls, training sessions, webinars, and regional events.
  • Engage front-line travel advisors through virtual and in-person sales calls, webinars, and agency visits to strengthen awareness of the company's hotel portfolio.
  • Deliver relevant and compelling sales presentations promoting the company's full portfolio of brands and segment-specific offerings.
  • Attend and host advisor engagement events across leisure, corporate, government, and transient travel segments.
Strategic Planning, Commercial Insights & Performance Management
  • Analyze account metrics, room night performance, market indicators, and production data to prioritize focus agencies and maximize ROI.
  • Develop tailored sales strategies for each agency using data-driven insights and performance trends.
  • Customize content and presentations for each interaction based on agency needs and commercial opportunities.
  • Conduct regular reviews with agency contacts to identify reasons behind performance shifts and uncover new opportunities.
  • Strategically manage call frequency and agency engagement plans using call files and performance tracking.
Sales Execution, Collaboration & Territory Support
  • Collaborate with internal sales, marketing, operations, and revenue teams to plan and execute events, activations, and partner initiatives within the designated region.
  • Engage with the maximum number of travel advisors during each activity to broaden commercial impact.
  • Maintain a positive and professional presence during meetings, conference calls, and internal collaborations.
  • Build and maintain strong relationships with key internal stakeholders across multiple business functions.
Administration, Reporting & Operational Standards
  • Maintain accurate and timely documentation of all sales activities and interactions in Salesforce.
  • Keep Outlook calendar updated with planned travel, appointments, and agency engagement schedules.
  • Use Salesforce and reporting tools to track performance, analyze trends, and monitor progress toward objectives.
  • Demonstrate strong attention to detail in documenting activities and following through on commitments.
  • Submit expense reports and supporting documentation in a timely manner to ensure reimbursement of approved business expenses.
  • Maintain a professional appearance and represent the company positively in all customer interactions.
  • Store company materials and equipment securely and ensure proper care of all issued assets.
  • Maintain a clean and presentable vehicle when conducting joint customer visits with colleagues.
  • Demonstrate flexibility to support occasional additional hours or ad hoc business needs.
Skills & Qualifications
  • 3-5 years of related experience in the hospitality or travel industry, particularly in sales, account management, or marketing roles.
  • Experience working with Consortia and Retail Leisure is preferred.
  • Event planning experience is an advantage.
  • Professional appearance and strong business presence.
  • Self-motivated, enthusiastic, and committed to achieving results.
  • Professional-level proficiency in spoken and written English with excellent communication skills.
  • Ability to build and maintain business relationships across various channels, including face-to-face meetings, email, video conferencing, and phone.
  • Strong selling, presentation, and influencing skills.
  • Effective analytical skills with the ability to interpret data and apply insights.
  • Strong administrative and organizational abilities.
  • Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom.
  • Experience using Salesforce or a similar CRM platform.
  • Flexibility to support occasional additional hours or ad hoc responsibilities based on business needs.
  • Ability to travel 30-50% within the designated region, with occasional international travel.
  • Must hold a valid driver's license and be able to travel independently throughout the territory.
  • Must be based in the Orlando, Miami, or Fort Lauderdale area with convenient access to a major airport (within approximately one hour driving distance) to support frequent travel requirements.