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Permanent Remote Call Monitoring Jobs in Berwick, ME

Outbound Phone Sales

Portsmouth, NH · Remote

$66K - $84K/yr

... call 30 was a tough one * Comfort following a sales script and being coached * Reliable remote work setup: hard-wired internet with backup, dedicated home office, corded headset, dual monitors ...

Permanent Remote Call Monitoring information

See Berwick, ME salary details

$10

$17

$25

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for permanent remote call monitoring in Berwick, ME is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Berwick, ME?

For Permanent Remote Call Monitoring jobs in Berwick, ME, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Berwick, ME look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Berwick, ME are:

What cities near Berwick, ME are hiring for Permanent Remote Call Monitoring jobs?

Cities near Berwick, ME with the most Permanent Remote Call Monitoring job openings:

Infographic showing various Permanent Remote Call Monitoring job openings in Berwick, ME as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 14% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,829 per year, or $17.2 per hour.

Inside Sales Representative - Remote

Mallory Portraits

Portsmouth, NH • Remote

$100K/yr

Full-time

Re-posted 9 days ago


Job description

Mallory Portraits | Fully Remote - U.S. | Full-Time, Monday-Friday


About Mallory Portraits

Mallory Portraits is a luxury portrait studio in Portsmouth, New Hampshire. We create fine-art portrait experiences designed to become family heirlooms.

We're hiring experienced phone sales professionals to join our Booking Team. You'll work with a steady flow of warm leads who have already expressed interest in a portrait experience. Your job is to turn that interest into action: book the session and secure the refundable deposit.

This is a high-volume, performance-driven sales role for someone who genuinely enjoys being on the phone, handling objections, and closing.


Compensation

Base hourly pay plus tiered performance bonuses -- daily, weekly, monthly, and quarterly.

  • Most established bookers earn $66,500-$84,500
  • Top performers earn $100,000+
  • Additional team bonuses and performance spiffs throughout the year
Benefits After 60 Days
  • Internet reimbursement
  • 80 hours paid time off
  • 16 hours paid volunteer time
  • $250 healthcare stipend
  • 5 paid studio-closure holidays, when applicable
  • 3 holidays paid at time-and-a-half, when applicable
What You'll Do
  • Call warm leads who have expressed interest in a Mallory Portraits experience
  • Make approximately 100+ outbound calls per day
  • Work toward 30+ booked sessions per week
  • Convert viable prospects during the initial sales conversation rather than relying on long follow-up cycles
  • Secure the required refundable deposit at booking
  • Confidently handle objections around timing, price, scheduling, spouses, and commitment
  • Follow our proven booking script and sales process
  • Track activity and results inside our CRM
  • Participate in call reviews, coaching, role-play, and ongoing sales training
  • Own your numbers and know where you stand against daily and weekly goals
What We're Looking For
  • 3+ years of phone sales experience
  • Strong experience in high-volume outbound sales, appointment setting, enrollment, booking, or inside sales
  • A history of carrying and achieving measurable sales or booking goals
  • Experience asking for a commitment during the sales conversation
  • Strong objection-handling and closing skills
  • Comfortable making approximately 100+ calls per day
  • A warm, confident phone presence that still sounds strong on call 80
  • Competitive, resilient, and motivated by measurable results
  • Comfortable following a structured script and sales process
  • Highly coachable and willing to have calls reviewed
  • Able to receive direct feedback, make adjustments, and apply coaching immediately
  • Reliable and consistent in a remote environment

You do not need portrait-industry experience. We can teach you our product, systems, and process. We are looking for people who already know how to sell.


Backgrounds That Often Translate Well

We are especially interested in candidates with experience in:

  • Dental implants or dental treatment sales
  • Med spa or cosmetic treatment sales
  • Admissions or enrollment
  • Insurance
  • Pre-need funeral sales
  • Home improvement or home-services inside sales
  • Automotive BDC
  • Timeshare or vacation ownership
  • Financial-services phone sales
  • Fitness or membership sales
  • High-ticket B2C appointment setting or closing
How We Sell

This is a short-cycle, one-call-close environment.

Our leads are warm, but they are not automatically going to book. You will encounter real objections and hesitation.

When you reach a viable prospect, your objective is to book the portrait session and secure the refundable deposit during that conversation -- not create a long nurture cycle.

Our strongest bookers consistently book 30+ sessions per week.


Training & Ramp

Week 1: Paid remote training, including:

  • Video training
  • Systems and CRM training
  • Booking script
  • Objection handling
  • Role-play
  • Live shadowing of a top-performing booker

Week 2: You begin taking live calls with your manager providing active coaching, call review, and support.

Coaching continues beyond the initial two-week ramp. We expect strong salespeople to want feedback and continuously improve.


Remote Work Requirements

You must have:

  • Dedicated, professional home-office space
  • Reliable hard-wired internet
  • Backup internet access
  • Corded headset
  • Dual monitors
  • A quiet environment appropriate for full-time phone sales
This Role Is Probably Not a Fit If
  • You prefer relationship management over closing
  • Your recent experience has been primarily customer service
  • You rely heavily on follow-up calls and lengthy nurture sequences to make sales
  • You have not carried measurable sales or booking goals recently
  • Making 100+ calls per day sounds exhausting rather than motivating
  • You dislike scripts or structured sales processes
  • You become defensive when your calls are reviewed
  • You want a role where activity and results are loosely measured
Why Mallory Portraits

The best salespeople on our team understand that they are not simply filling appointment slots.

A Mallory Portraits experience results in artwork families will live with for decades and ultimately pass down to future generations.

If you are a strong phone closer who wants measurable goals, meaningful earning potential, active coaching, and something worthwhile to sell, we'd love to meet you.