Permanent Remote Call Monitoring Jobs in Addison, TX

Account Representative / Appointment Setter

Pay: $19/hr + Uncapped Bonuses (Up to $60K+)

Location: Hybrid (In-office weekdays, remote on weekends)

Overview We are seeking driven and customer-focused individuals to join our team as an Account Representative.

In this role, you will engage with customers, qualify their needs, and schedule in-home product demonstrations. This position is ideal for candidates who enjoy a fast-paced, performance-driven environment with strong earning potential and career growth opportunities.

Key Responsibilities

• Handle inbound and outbound calls to schedule customer appointments
• Qualify leads by identifying needs and confirming appointment readiness
• Follow structured call scripts while maintaining a natural, professional tone
• Address objections and confidently secure appointments
• Accurately document all customer interactions in CRM systems
• Collaborate with internal teams to ensure seamless scheduling

Qualifications

• High School Diploma or equivalent required
• 1+ year of sales, collections, or call center experience preferred
• Strong communication and interpersonal skills
• Ability to work in a goal-oriented, metrics-driven environment
• Basic computer proficiency, including CRM systems
• Reliable internet connection and workspace for remote work

Schedule & Training

• Monday–Friday: 11:00 AM – 8:00 PM or 12:00 PM – 9:00 PM
• One weekend day required (remote)
• Two weeks of paid, in-office training (9:00 AM – 6:00 PM)

Compensation & Benefits

• Weekly pay
• Uncapped bonuses (eligible from day one)
• Paid training and paid time off
• Medical, dental, and 401(k) benefits
• Gym membership reimbursement

Growth Opportunities

High-performing employees may transition into permanent roles and advance into operations, scheduling optimization, or support teams within their first year. Upon permanent hire, compensation transitions to a base rate plus commission (average earnings exceed $22/hour).

Experience Level

Entry Level

This is a Contract to Hire position based out of Grand Prairie, TX.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Grand Prairie,TX.

This position is anticipated to close on Aug 10, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.