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Perfetti Jobs (NOW HIRING)

Perfetti Van Melle

Logistics Coordinator

Erlanger, KY · On-site

$19.25 - $25.75/hr

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

Production Manager

Erlanger, KY

OVERVIEW Perfetti Van Melle - one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide ...

Perfetti Van Melle

Sr. Production Manager

Loves Park, IL · On-site

$140K - $170K/yr

OVERVIEW Perfetti Van Melle - one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide ...

Perfetti Van Melle

Customer Solutions Lead

Erlanger, KY · On-site

OVERVIEW Perfetti Van Melle (makers of Mentos and Airheads!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in ...

Perfetti Van Melle

Logistics Coordinator

Erlanger, KY

$19.25 - $25.75/hr

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

Customer Solutions Lead

Erlanger, KY · On-site

OVERVIEW Perfetti Van Melle (makers of Mentos and Airheads!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in ...

Perfetti Van Melle

Senior Brand Manager

Erlanger, KY · On-site

$90 - $120/hr

WHAT WE OFFER At Perfetti Van Melle, we are committed to fostering a diverse, equitable, and inclusive workplace, where all individuals, regardless of background or identity, are valued, respected ...

Perfetti Van Melle

Senior Brand Manager

Erlanger, KY · On-site

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

Senior Brand Manager

Erlanger, KY

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

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Perfetti information

What are some common challenges faced by employees working at Perfetti Van Melle, and how can new hires successfully navigate them?

Employees at Perfetti Van Melle, a global confectionery manufacturer, often face the challenge of adapting to fast-paced production schedules and meeting high quality standards. New hires may also need to quickly learn company-specific processes and collaborate with cross-functional teams, such as marketing, R&D, and supply chain. To succeed, it's important to be proactive in seeking guidance, stay open to feedback, and embrace continuous learning. Building strong communication skills and being adaptable will help new team members integrate smoothly and contribute effectively.

What are the key skills and qualifications needed to thrive as a Confectionery Production Operator at Perfetti, and why are they important?

To thrive as a Confectionery Production Operator at Perfetti, you need strong attention to detail, basic mechanical aptitude, and experience in food manufacturing or a similar environment. Familiarity with production machinery, quality control systems, and knowledge of food safety standards such as HACCP are commonly required. Strong teamwork, effective communication, and the ability to follow precise procedures make candidates stand out. These skills and qualities ensure safe, efficient production of high-quality confectionery products while maintaining strict regulatory compliance.

What is the difference between Perfetti vs Food Scientist?

AspectPerfettiFood Scientist
Required CredentialsTypically a degree in food technology, chemistry, or related fieldDegree in food science, chemistry, or microbiology
Work EnvironmentFood manufacturing plants, R&D labsResearch labs, food companies, quality control
Industry UsageConfectionery, snacks, food productionFood product development, safety, quality assurance

Perfetti professionals focus on manufacturing and product development within confectionery and snack industries, often working in production environments. Food Scientists have a broader scope, working across various food sectors on product innovation, safety, and quality. While both roles require food science credentials, Perfetti roles are more specialized in confectionery manufacturing, whereas Food Scientists work across diverse food categories.

What is Perfetti?

Perfetti typically refers to Perfetti Van Melle, a global confectionery and gum manufacturer known for brands like Mentos, Chupa Chups, and Alpenliebe. The company is involved in the production, marketing, and distribution of candies, chewing gum, and lollipops worldwide. Employees at Perfetti Van Melle work in various roles including manufacturing, quality control, marketing, sales, and logistics to ensure high-quality products reach consumers. Working at Perfetti offers opportunities for career growth in the fast-moving consumer goods (FMCG) sector.
More about Perfetti jobs
What cities are hiring for Perfetti jobs? Cities with the most Perfetti job openings:
What states have the most Perfetti jobs? States with the most job openings for Perfetti jobs include:
What job categories do people searching Perfetti jobs look for? The top searched job categories for Perfetti jobs are:
Perfetti jobs near you
Infographic showing various Perfetti job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Nights. Highlights an 100% Physical job distribution.

Customer Solutions Lead

Perfetti Van Melle

Erlanger, KY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Perfetti Van Melle rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

121st of 435 rated food and drinks producers

Job description

OVERVIEW

Perfetti Van Melle (makers of Mentos and Airheads!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide. We're currently seeking a passionate and enthusiastic Customer Solutions Lead to join our Supply Chain team.

WHAT YOU WILL DO

The Customer Solutions Lead is responsible for overseeing the day to day activities for their assigned team of analysts dedicated to a specific customer channel in order to enhance partnerships within the customer base and improve Customer Service Metrics. This role will be responsible for developing new policies or procedures to improve the quality of service provided while ensuring existing policies and procedures reflect current ways of working.

Additional responsibilities include:

  • Coordinate with other departments to ensure that customer service issues are resolved quickly and efficiently
  • Organize and conduct training sessions for new employees on department policies and procedures as outlined in the team member onboarding guide
  • Maintain and communicate service metrics to leadership team, and make recommendations for improvement where needed
  • Recommend and implement process improvement ideas to increase efficiency and effectiveness of assigned team
  • Establish goals, plans and assignments for each team member to complete annually and reviewed during monthly 1:1 meetings
  • Managed assigned book of customers with high quality customer service
WHAT WE NEED FROM YOU
  • Minimum 2+ years experience of Customer Solutions or related role.
  • Strong SAP experience required, S/4HANA experience strongly preferred
  • Demonstrated leadership skills with the ability to provide coaching and support to their teams while managing their own book of customer accounts.
  • Effective communication, written, verbal, and interpersonal with both internal and external stakeholders.
  • Strong problem solving skills with the ability to resolve customer issues quickly while also motivating their team to provide excellent service at all times.
  • Solid understanding of customer service processes in FMCG Retail and Wholesale space.
  • Ability to enhance partnerships with customers to enable business growth.
  • Good business and financial acumen.
  • Development and analysis of process/business scorecards to leverage data and KPIs to drive business improvements.
  • Ability to travel up to 10% of the time to interact with key customers.
WHAT WE OFFER

At Perfetti Van Melle, we have a core value of Care For Our People and we are proud to offer benefit programs that support our team members' goals and well-being including:

  • PTO package including vacation, sick, personal, and pay it forward time off
  • 13 paid holidays
  • Annual Bonus potential and merit-based increases
  • Modest monthly candy allotment (Airheads, Airheads Xtremes, and Mentos)
  • Medical, Dental and Vision coverage with low premiums and incentives
  • HSA or FSA options
  • 401k with Company Match up to 8%, ranking in the top 1% of the country
  • Well-being subsidy up to $500 Annually
  • Maternity & Paternity leave options
  • Life & AD&D insurance
  • Short-Term and Long-Term Disability
  • Sam's Club or Costco annual membership reimbursement
  • Tuition Reimbursement Program
  • Service Awards

Join a 2024 NKY Best Workplace by applying today!

Perfetti Van Melle, USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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