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Perfetti Van Melle
Perfetti Van Melle

20 Perfetti Van Melle Jobs Hiring Near You

Perfetti Van Melle

Logistics Coordinator

Erlanger, KY · On-site

$19.25 - $25.75/hr

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

Production Manager

Erlanger, KY

OVERVIEW Perfetti Van Melle - one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide ...

Perfetti Van Melle

Customer Solutions Lead

Erlanger, KY · On-site

OVERVIEW Perfetti Van Melle (makers of Mentos and Airheads!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in ...

Perfetti Van Melle

Logistics Coordinator

Erlanger, KY

$19.25 - $25.75/hr

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

PMO Project Manager

Erlanger, KY

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

Customer Solutions Lead

Erlanger, KY · On-site

OVERVIEW Perfetti Van Melle (makers of Mentos and Airheads!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in ...

Perfetti Van Melle

Continuous Improvement Manager

Erlanger, KY · On-site

$93K - $125K/yr

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

Senior Brand Manager

Erlanger, KY · On-site

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

Senior Brand Manager

Erlanger, KY · On-site

OVERVIEW Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global ...

Perfetti Van Melle

Senior Brand Manager

Erlanger, KY · On-site

$90 - $120/hr

WHAT WE OFFER At Perfetti Van Melle, we are committed to fostering a diverse, equitable, and inclusive workplace, where all individuals, regardless of background or identity, are valued, respected ...

All JobsPerfetti Van Melle Jobs

Perfetti Van Melle Jobs Information

Do workers at Perfetti Van Melle get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Perfetti Van Melle pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Is the health insurance from Perfetti Van Melle affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and May 2026.

Do workers at Perfetti Van Melle worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Perfetti Van Melle workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Perfetti Van Melle workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Perfetti Van Melle?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Perfetti Van Melle managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Perfetti Van Melle spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Perfetti Van Melle?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Perfetti Van Melle good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at Perfetti Van Melle feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Perfetti Van Melle get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Perfetti Van Melle?

Some people feel stressed out here.
42% of people say they often feel stressed out at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Perfetti Van Melle enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.

Do people at Perfetti Van Melle recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Perfetti Van Melle?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Perfetti Van Melle?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Perfetti Van Melle’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Perfetti Van Melle is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.
What are the most popular titles at Perfetti Van Melle?
What are the most popular cities for Perfetti Van Melle jobs?
What are the most popular states for Perfetti Van Melle jobs?
What are the most popular job types at Perfetti Van Melle?
What are the most popular categories at Perfetti Van Melle?
Infographic showing various job openings at Perfetti Van Melle in the United States as of August 2026, with employment types broken down into 68% Full Time, and 32% Nights. Highlights an 100% Physical job distribution.

Customer Solutions Lead

Perfetti Van Melle

Erlanger, KY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Perfetti Van Melle rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

122nd of 436 rated food and drinks producers

Job description

OVERVIEW

Perfetti Van Melle (makers of Mentos and Airheads!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide. We're currently seeking a passionate and enthusiastic Customer Solutions Lead to join our Supply Chain team.

WHAT YOU WILL DO

The Customer Solutions Lead is responsible for overseeing the day to day activities for their assigned team of analysts dedicated to a specific customer channel in order to enhance partnerships within the customer base and improve Customer Service Metrics. This role will be responsible for developing new policies or procedures to improve the quality of service provided while ensuring existing policies and procedures reflect current ways of working.

Additional responsibilities include:

  • Coordinate with other departments to ensure that customer service issues are resolved quickly and efficiently
  • Organize and conduct training sessions for new employees on department policies and procedures as outlined in the team member onboarding guide
  • Maintain and communicate service metrics to leadership team, and make recommendations for improvement where needed
  • Recommend and implement process improvement ideas to increase efficiency and effectiveness of assigned team
  • Establish goals, plans and assignments for each team member to complete annually and reviewed during monthly 1:1 meetings
  • Managed assigned book of customers with high quality customer service
WHAT WE NEED FROM YOU
  • Minimum 2+ years experience of Customer Solutions or related role.
  • Strong SAP experience required, S/4HANA experience strongly preferred
  • Demonstrated leadership skills with the ability to provide coaching and support to their teams while managing their own book of customer accounts.
  • Effective communication, written, verbal, and interpersonal with both internal and external stakeholders.
  • Strong problem solving skills with the ability to resolve customer issues quickly while also motivating their team to provide excellent service at all times.
  • Solid understanding of customer service processes in FMCG Retail and Wholesale space.
  • Ability to enhance partnerships with customers to enable business growth.
  • Good business and financial acumen.
  • Development and analysis of process/business scorecards to leverage data and KPIs to drive business improvements.
  • Ability to travel up to 10% of the time to interact with key customers.
WHAT WE OFFER

At Perfetti Van Melle, we have a core value of Care For Our People and we are proud to offer benefit programs that support our team members' goals and well-being including:

  • PTO package including vacation, sick, personal, and pay it forward time off
  • 13 paid holidays
  • Annual Bonus potential and merit-based increases
  • Modest monthly candy allotment (Airheads, Airheads Xtremes, and Mentos)
  • Medical, Dental and Vision coverage with low premiums and incentives
  • HSA or FSA options
  • 401k with Company Match up to 8%, ranking in the top 1% of the country
  • Well-being subsidy up to $500 Annually
  • Maternity & Paternity leave options
  • Life & AD&D insurance
  • Short-Term and Long-Term Disability
  • Sam's Club or Costco annual membership reimbursement
  • Tuition Reimbursement Program
  • Service Awards

Join a 2024 NKY Best Workplace by applying today!

Perfetti Van Melle, USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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