Position Summary
CLF Consultants is building a clinical team to staff a telephonic care line supporting the Maryland Cannabis Administration. As a Cannabis Clinical Nurse Consultant, you will provide professional information to Maryland medical cannabis patients, caregivers, and providers, including guidance on medical cannabis use (product and strain selection for qualifying conditions, contraindications, side effects, and risks) and basic screening and referral for problem use. This is a remote, part-time, information-only clinical role delivered by phone. There is no bedside care, medication administration, night shifts, or physical patient care, and no diagnosis, prescriptions, or brand recommendations.
Schedule: approximately 12 to 15 hours per week; primary coverage Wednesday through Friday 3:00 to 6:00 PM and Saturday 11:00 AM to 2:00 PM ET. Schedule may adjust as the pilot evolves.
Key Responsibilities
Answer inbound calls during scheduled coverage hours, providing professional, non-promotional medical cannabis information.
Triage concurrent calls and return callbacks within 15 minutes during hours of operation.
Provide basic screening and referral for cannabis use disorder and problem use, and route out-of-scope calls appropriately.
Record required call data in a de-identified format and maintain strict caller confidentiality and HIPAA compliance.
Work collaboratively with clinical leadership and the program's pharmacy and medical advisors on complex questions.
Follow the established call-management standard operating procedures and participate in onboarding, training, and program meetings.
Minimum Qualifications
Active, unrestricted Registered Nurse (RN) license in good standing with the Maryland Board of Nursing.
Current HIPAA training and a commitment to caller confidentiality.
Strong telephone communication skills and comfort working remotely with call-center software and a reliable internet connection.
No conflict of interest: not employed by or holding an interest in a cannabis licensee or registrant, and not an active certifying provider.
Training Support
Prior medical-cannabis training is welcomed but not required to apply. CLFC will support completion of an approved medical-cannabis education program for the right candidate prior to start.
Preferred Qualifications
Prior telehealth, nurse triage, helpline, or call-center experience.
Patient-education or behavioral-health screening background, with medical-cannabis education a plus.
Continuity
This is a Key Personnel role. CLFC maintains per-diem backup coverage and will provide a qualified replacement within 15 days in the event of a sudden vacancy.
About CLF Consultants LLC
CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. Our network of 500+ healthcare professionals and 200+ interpreters supports nationwide coverage. CLFC is a Self-Certified Small Disadvantaged Business committed to placing qualified professionals with mission-aligned organizations. Equal Opportunity Employer.