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Per Diem Remote Health Insurance Customer Service Jobs

Entrata

Insurance Customer Service Representative

Lehi, UT · On-site +1

$17.45 - $27.31/hr

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... health resources, wellness challenges, and employee assistance programs. Entrata Cares programs ...

Ideal Concepts

Remote Health Insurance Sales Agent

PA · Remote

We combine our leading-edge technology with extraordinary service from our Advisors to ensure we ... And we can cover all of their insurance needs, from health to Medicare as well as life, home, auto ...

Lagrange Benefits Group

Be Seen First

Health Insurance Agent

Lagrange, GA · Remote

$1.0K - $3.0K/wk

We are seeking a Health Insurance Agent to join our team! You will be responsible for expanding the ... Previous experience in insurance, customer service, or other related fields * Ability to build ...

Pitch Health Solutions

Health Insurance Agent

Chicago, IL · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Top-performing Specialists consistently earn $2,000-$3,000 per week * All inbound calls -- no cold ...

Pitch Health Solutions

Health Insurance Agent

Jackson, MS · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Top-performing Specialists consistently earn $2,000-$3,000 per week * All inbound calls -- no cold ...

Pitch Health Solutions

Health Insurance Agent

Detroit, MI · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Top-performing Specialists consistently earn $2,000-$3,000 per week * All inbound calls -- no cold ...

Pitch Health Solutions

Health Insurance Agent

Norfolk, VA · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Top-performing Specialists consistently earn $2,000-$3,000 per week * All inbound calls -- no cold ...

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Per Diem Remote Health Insurance Customer Service information

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$26K

$48.4K

$73K

How much do per diem remote health insurance customer service jobs pay per year?

As of Jul 15, 2026, the average yearly pay for per diem remote health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Per Diem Remote Health Insurance Customer Service representative, and why are they important?

To thrive as a Per Diem Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies and claims processes, often supported by a high school diploma or equivalent and prior customer service experience. Familiarity with CRM systems, call center software, and secure data management tools is typically required. Strong communication, problem-solving, and self-motivation are essential soft skills for handling diverse customer inquiries independently. These abilities are crucial for delivering accurate, timely support and maintaining customer satisfaction in a remote and flexible work environment.

What are some common challenges faced by Per Diem Remote Health Insurance Customer Service representatives, and how can they be managed effectively?

Per Diem Remote Health Insurance Customer Service representatives often face challenges such as managing fluctuating work hours, quickly adapting to different health insurance policies, and handling a high volume of complex inquiries from customers. To manage these challenges effectively, it’s important to stay organized, regularly review policy updates, and leverage internal knowledge bases or support from team leads. Building strong communication skills and staying proactive in reaching out for clarification can also help ensure consistent and high-quality customer service, even when working remotely and on a flexible schedule.

What are Per Diem Remote Health Insurance Customer Service jobs?

Per Diem Remote Health Insurance Customer Service jobs are positions where individuals work from home, providing customer support for health insurance companies on an as-needed, flexible schedule. These representatives assist customers with claims, policy questions, billing, coverage details, and problem resolution. 'Per diem' means they are not full-time employees; instead, they work hours based on the employer’s needs, which can vary each week. This type of job is ideal for those seeking flexible work arrangements and who have strong communication skills and knowledge of health insurance processes.
What cities are hiring for Per Diem Remote Health Insurance Customer Service jobs? Cities with the most Per Diem Remote Health Insurance Customer Service job openings:
What are the most commonly searched types of Remote Health Insurance Customer Service jobs? The most popular types of Remote Health Insurance Customer Service jobs are:
What states have the most Per Diem Remote Health Insurance Customer Service jobs? States with the most job openings for Per Diem Remote Health Insurance Customer Service jobs include:
Per Diem Remote Health Insurance Customer Service jobs near you
Insurance Customer Service Representative

Insurance Customer Service Representative

Entrata

Lehi, UT • On-site, Remote

$17.45 - $27.31/hr

Full-time

Re-posted yesterday

Entrata rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

110th of 209 rated software companies

Job description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
Responsibilities:
  • Respond to customer inquiries via phone, email, and chat, providing accurate information and resolving routine issues regarding insurance policies
  • Proactively engage in cross-selling and upselling insurance products by identifying customer needs and recommending relevant services or upgrades, ensuring compliance with applicable state and federal regulations
  • Assist customers with policy updates, renewals, and basic claims inquiries, ensuring timely and efficient service
  • Collaborate with internal teams to escalate and resolve more complex issues under supervision
  • Maintain accurate customer records, ensuring all interactions and policy updates are properly documented
  • Follow established procedures and guidelines to ensure compliance with state and federal regulations
  • Support senior team members in handling projects and assignments, contributing to team goals
  • Stay informed about company insurance products, updating knowledge regularly to provide current and relevant information to clients
  • Participate in team meetings and training sessions to deepen understanding of the insurance industry and Entrata’s product offerings
  • Ensure a high level of customer satisfaction by maintaining a positive and professional attitude in all interactions
Minimum Qualifications:
  • Basic understanding of insurance industry practices and concepts
  • Proficiency in using computer applications for data entry and record-keeping
  • Strong written and verbal communication skills
  • Ability to follow standard instructions and established processes
  • Demonstrated problem-solving skills within a limited scope
  • Detail-oriented approach to completing tasks accurately
  • Collaborative mindset for effective teamwork
  • Eagerness to learn and develop competence
  • Ability to identify customer interest in additional products and services, in line with applicable state and federal regulations
Preferred Qualifications:
  • College or university degree in a relevant field or equivalent work experience
  • Familiarity with Entrata software and tools
  • Previous customer service experience in the insurance sector
  • Intermediate knowledge of insurance principles and terminology
  • Ability to adapt to evolving processes and procedures
  • Demonstrated ability to handle a high volume of customer interactions
  • Basic understanding of insurance industry practices and concepts
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. 

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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