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Per Diem Patient Service Representative Jobs in Rochester, NY

Rochester Regional Health

Sitter (Per Diem)

Rochester, NY · On-site

$18.46 - $26.24/hr

Is responsible for direct observation of the patient who is identified to be at risk for harming ... PAY RANGE: $18.46 - $26.24 The listed base pay range is a good faith representation of current ...

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All JobsPer Diem Patient Service Representative JobsPer Diem Patient Service Representative Jobs in Rochester, NY

Per Diem Patient Service Representative information

See Rochester, NY salary details

$13

$19

$26

How much do per diem patient service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for per diem patient service representative in Rochester, NY is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What is a per diem patient service representative?

A Per Diem Patient Service Representative is a healthcare professional who works on an as-needed basis to assist with administrative tasks in medical settings, such as hospitals, clinics, or physician offices. Their duties often include greeting patients, scheduling appointments, verifying insurance, and handling patient inquiries. Because they work per diem, their hours are flexible and may vary based on the needs of the facility. This role is ideal for those seeking part-time, flexible work while still being involved in patient care support.

What are the key skills and qualifications needed to thrive as a per diem patient service representative?

To thrive as a Per Diem Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior healthcare administrative experience. Familiarity with electronic health records (EHR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and multitasking abilities help you handle patient inquiries and collaborate effectively with clinical staff. These skills are crucial for ensuring smooth patient flow, accurate records, and a positive experience in a fast-paced healthcare environment.

What are the typical scheduling expectations and challenges for a per diem patient service representative?

Per Diem Patient Service Representatives are generally scheduled on an as-needed basis, which means shifts can be variable and may include early mornings, evenings, or weekends. This flexibility can be ideal for those seeking work-life balance, but it can also require adaptability to last-minute schedule changes or covering shifts on short notice. It's important to communicate your availability clearly and to be prepared for periods of both high and low demand. Additionally, per diem roles often involve working with different teams and adapting quickly to various workflows within the healthcare setting.

What is the difference between Per Diem Patient Service Representative vs Full-Time Patient Service Representative?

AspectPer Diem Patient Service RepresentativeFull-Time Patient Service Representative
Work ScheduleOn-call, as-needed basisRegular, full-time hours
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHospitals, clinics, outpatient facilitiesHospitals, clinics, outpatient facilities
Employer UsageUsed for staffing flexibilityStandard employment

The main difference between a Per Diem Patient Service Representative and a Full-Time Patient Service Representative is the work schedule. Per Diem roles offer flexible, on-call hours, while full-time positions provide consistent, scheduled hours. Both roles require similar credentials and work in similar healthcare environments, but Per Diem staff are typically hired to fill staffing gaps as needed.

Is it hard to be a per diem patient service representative?

Being a per diem patient service representative involves handling patient inquiries, scheduling, and insurance documentation, often requiring strong communication and organizational skills. The role typically offers flexible hours but may involve high-pressure situations during busy times, making adaptability important. Overall, the difficulty depends on individual experience and the work environment, but it generally requires attention to detail and customer service skills.

What is the easiest healthcare job to get into?

A Per Diem Patient Service Representative is generally an accessible healthcare role that often requires minimal formal education, such as a high school diploma or equivalent. These positions typically involve basic administrative skills, customer service, and familiarity with medical office procedures, making them easier to enter compared to clinical roles requiring advanced certifications or degrees.
Per Diem Patient Service Representative jobs near you

Patient Service Rep II - Medical Groups

Silver Cross Hospital

Pavilion, NY • On-site

$18.70 - $23.38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Silver Cross Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

545th of 1,065 rated hospitals

Job description

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve...and for each other. Come join us! It's the way you want to be treated.
Position Summary: Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures. responsible for ensuring pre-visit clearing for the patient on the date of service if these activities have not been fully completed in advance.
Required Qualifications: Associate or Bachelor's degree preferred; High school diploma required. Prior experience and in-depth knowledge of insurance preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers. Exceptional customer service skills including the ability to us independent thinking, sound judgement and creativity when resolving customer issues. Ability to balance multiple priorities and effectively handle challenging situations. Excellent verbal communication skills. Ability to use personal commuters and select software applications.
Work Shift Details:
Days, Fulltime PSR for the OMP. Monday-Friday 2nd floor.
Department:
OMP BUILDING SHARE (FORMERLY PSMG MGMT)
Benefits for You
At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.
Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:
• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement
Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However,registry employees are ineligible for Health and Welfare benefits.
The expected pay for this position is listed below:
$18.70 - $23.38
The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

What Silver Cross Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Silver Cross Hospital

Sourced by ZipRecruiter

At Silver Cross, we pride ourselves on delivering unrivaled care to every patient, every time. As a result, our focus on safety, quality and patient experience has earned us numerous national awards over the years. As the needs of our community have grown, so has Silver Cross—in both size and stature. Our many healthcare services rapidly expanded, evolved and increased in complexity. To serve you and your loved ones even better than before, we've proudly partnered with many of Chicago's leading academic medical centers, bringing extraordinarily advanced care close to home.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

New Lenox, IL, US

Year founded

1895

Social media

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