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Per Diem Patient Service Representative Jobs in Rochester, NY

ZOLL Medical

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

Trillium Health

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

As a Patient Service Representative (PSR), you'll play a key role in ensuring a smooth, respectful, and efficient experience for every patient who walks through our doors. This position supports ...

Highland Hospital of Rochester

Transporter

Rochester, NY · On-site

$18.41 - $23.31/hr

Highland Hospital is seeking a per diem Patient Transporter. Hours are Saturday from 7:30am-4pm and ... Salary Range: $18.41 - $23.31 an hour The referenced pay range represents the minimum and maximum ...

Highland Hospital

Transporter

Rochester, NY · On-site

$18.41 - $23.31/hr

Highland Hospital is seeking a per diem Patient Transporter. Hours are Saturday and Sunday from 2pm ... Salary Range: $18.41 - $23.31 an hour The referenced pay range represents the minimum and maximum ...

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All JobsPer Diem Patient Service Representative JobsPer Diem Patient Service Representative Jobs in Rochester, NY

Per Diem Patient Service Representative information

See Rochester, NY salary details

$13

$19

$26

How much do per diem patient service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for per diem patient service representative in Rochester, NY is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What is a per diem patient service representative?

A Per Diem Patient Service Representative is a healthcare professional who works on an as-needed basis to assist with administrative tasks in medical settings, such as hospitals, clinics, or physician offices. Their duties often include greeting patients, scheduling appointments, verifying insurance, and handling patient inquiries. Because they work per diem, their hours are flexible and may vary based on the needs of the facility. This role is ideal for those seeking part-time, flexible work while still being involved in patient care support.

What are the key skills and qualifications needed to thrive as a per diem patient service representative?

To thrive as a Per Diem Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior healthcare administrative experience. Familiarity with electronic health records (EHR) systems, scheduling software, and basic office equipment is typically required. Excellent communication, customer service, and multitasking abilities help you handle patient inquiries and collaborate effectively with clinical staff. These skills are crucial for ensuring smooth patient flow, accurate records, and a positive experience in a fast-paced healthcare environment.

What are the typical scheduling expectations and challenges for a per diem patient service representative?

Per Diem Patient Service Representatives are generally scheduled on an as-needed basis, which means shifts can be variable and may include early mornings, evenings, or weekends. This flexibility can be ideal for those seeking work-life balance, but it can also require adaptability to last-minute schedule changes or covering shifts on short notice. It's important to communicate your availability clearly and to be prepared for periods of both high and low demand. Additionally, per diem roles often involve working with different teams and adapting quickly to various workflows within the healthcare setting.

What is the difference between Per Diem Patient Service Representative vs Full-Time Patient Service Representative?

AspectPer Diem Patient Service RepresentativeFull-Time Patient Service Representative
Work ScheduleOn-call, as-needed basisRegular, full-time hours
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHospitals, clinics, outpatient facilitiesHospitals, clinics, outpatient facilities
Employer UsageUsed for staffing flexibilityStandard employment

The main difference between a Per Diem Patient Service Representative and a Full-Time Patient Service Representative is the work schedule. Per Diem roles offer flexible, on-call hours, while full-time positions provide consistent, scheduled hours. Both roles require similar credentials and work in similar healthcare environments, but Per Diem staff are typically hired to fill staffing gaps as needed.

Is it hard to be a per diem patient service representative?

Being a per diem patient service representative involves handling patient inquiries, scheduling, and insurance documentation, often requiring strong communication and organizational skills. The role typically offers flexible hours but may involve high-pressure situations during busy times, making adaptability important. Overall, the difficulty depends on individual experience and the work environment, but it generally requires attention to detail and customer service skills.

What is the easiest healthcare job to get into?

A Per Diem Patient Service Representative is generally an accessible healthcare role that often requires minimal formal education, such as a high school diploma or equivalent. These positions typically involve basic administrative skills, customer service, and familiarity with medical office procedures, making them easier to enter compared to clinical roles requiring advanced certifications or degrees.
Per Diem Patient Service Representative jobs near you

Patient Service Representative

ZOLL Medical

Rochester, NY • On-site

$17.25 - $22/hr

Other

Re-posted 22 days ago

Job description

Position Title: Patient Service Representative (PSR)
Remote independent contract worker position
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
*Spanish Speaking Preferred
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends.
  • Travel to patient's homes and health care facilities to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
  • Program LifeVest® according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose family relationship with any potential referral source
Qualifications:
  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver's license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

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