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Penske Csr Jobs in Indiana (NOW HIRING)

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

As a Customer Service Representative , you will assist renters, homebuyers, and homeowners regarding their housing requests. This is a great opportunity to gain knowledge of HUD rental assistance ...

Our Customer Service Representatives work closely with our sales, warehouse, and procurement teams to deliver high levels of client service while upholding our core values and business objectives.

New

Customer Service Representative

Terre Haute, IN

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact ...

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact ...

Showing results 21-40

Penske Csr information

See Indiana salary details

$9

$17

$25

How much do penske csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for penske csr in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Penske CSR?

A Penske CSR, or Customer Service Representative, is responsible for assisting customers with their rental needs at Penske Truck Leasing locations. Their duties include handling rental transactions, answering customer inquiries, resolving issues, processing paperwork, and ensuring a positive customer experience. CSRs may also help with billing, scheduling, and coordinating with other team members to ensure smooth operations. Excellent communication and organizational skills are important in this role, as is a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Penske CSR, and why are they important?

To thrive as a Penske CSR, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office technology like Microsoft Office is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor set candidates apart. These skills ensure efficient rental processes, satisfied customers, and smooth daily operations for the business.

What are some common challenges Penske CSRs face when assisting customers, and how can they be overcome?

Penske Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, addressing urgent customer concerns, and coordinating rental logistics. Successfully overcoming these challenges involves strong communication, efficient time management, and in-depth knowledge of Penske’s services and policies. CSRs are supported by training programs and teamwork, which help them resolve issues quickly while maintaining a positive customer experience. Additionally, utilizing internal systems and collaborating with dispatch or maintenance teams ensures smooth operations and customer satisfaction.

What is the difference between Penske Csr vs Penske Customer Service Representative?

AspectPenske CsrPenske Customer Service Representative
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service skills
Work EnvironmentOffice setting, call center, dealershipOffice, dealership, or rental location
Employer & Industry UsagePenske Automotive, rental, and logistics servicesPenske Automotive and rental services

The Penske Csr and Penske Customer Service Representative roles are similar, focusing on customer interactions within Penske's automotive and rental sectors. Both positions require strong communication skills and customer service experience, often in office or dealership environments. The main difference lies in job titles used across different regions or departments, but their responsibilities and credentials are largely aligned.

Infographic showing various Penske Csr job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Leidos

Indianapolis, IN • On-site

$19.42/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago


Key responsibilities

  • Reply to calls and emails from the public regarding housing and FHA mortgages.

  • Utilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests.

  • Document customer email and phone communications within an internal database.


Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

80th of 500 rated business services


Job description

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN.
Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources.
What's in it for you?
  • Monday - Friday schedule with no weekend work
  • Access to benefits on day one including medical and dental insurance, 401K, Life, and AD&D plans
  • Immediate and ongoing training to support your success
  • Discounted Leidos stock purchase and other Employee Discounts
  • Company-wide career mobility
  • Company-sponsored Public Trust eligibility upon hire
  • Voluntary overtime may be available based on business needs
  • Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year
  • 11 paid holidays per year

Please Note:
  • This position is On-Site (in office) at 5757 Decatur Blvd., Indianapolis, IN 46241
  • The pay rate is $19.42 per hour

Customer Service Representative Opportunities available:
  • Full-time
  • 10:00 am - 6:30 pm ET in Indianapolis, IN (must be able to work 11:30 am - 8:00 pm ET based on customer needs)

As a Customer Service Representative, you will:
  • Reply to calls and emails from the public on housing and FHA mortgages.
  • Utilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests.
  • Deliver excellent customer service in a high-volume call center, including responding to customer complaints.
  • Document customer email and phone communications within an internal database.

To be a successful Customer Service Representative, you will possess:
  • Excellent technical skills with the capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients.
  • Excellent time management skills and dependability.
  • Experience with MS Office (Outlook, Word, Teams).
  • Strong written and verbal communication skills including telephone etiquette.
  • Excellent customer service soft skills including handling upset customers.
  • Keyboarding proficiency of at least 40 words per minute.

Required Qualifications:
  • Minimum of 2 years of experience in a high volume contact center environment, including responding to customer complaints.
  • High School diploma or General Educational Development (GED) certificate.
  • Experience following Standard Operating Procedures (SOPs) to ensure accurate and consistent responses.
  • Experience navigating and utilizing knowledge bases, FAQs, and internal support tools to provide timely and accurate information.
  • Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation.

Preferred Qualifications:
  • Call Center (Omnichannel) background.
  • Experience in rental property management or mortgage servicing, including handling complaints.

Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.
This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits.
# HUDFHA
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
August 25, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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