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Pennymac Jobs (NOW HIRING)

Pennymac

Default Loan Counselor I

Moorpark, CA · On-site

$39K - $55K/yr

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...

Pennymac

Shared Services Associate III

Moorpark, CA · On-site

$40K - $60K/yr

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...

Pennymac

Product Owner - Servicing

Carrollton, TX · On-site

$90K - $150K/yr

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...

Pennymac

VP IT Project Management Operations

Cary, NC · On-site

$95K - $155K/yr

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...

Pennymac

VP IT Project Management

Carrollton, TX · On-site

$95K - $155K/yr

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...

Pennymac

Modification Processor

Moorpark, CA · On-site

$39K - $55K/yr

PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans ...

Pennymac

Pipeline Account Manager II

Saint Louis, MO · On-site

$55K - $85K/yr

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...

Pennymac

Bankruptcy Specialist II

Moorpark, CA · On-site

$40K - $60K/yr

PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans ...

Pennymac

Loan Remittance Specialist I

Moorpark, CA · On-site

$40K - $60K/yr

PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans ...

Pennymac

Senior DevOps Engineer

Westlake Village, CA · On-site

$95K - $155K/yr

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...

Pennymac

Foreclosure Specialist II

Carrollton, TX · On-site

$45K - $66K/yr

PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans ...

Pennymac

Product Owner

Carrollton, TX · On-site

$90K - $150K/yr

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and ...

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How much do pennymac jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for pennymac in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Does PennyMac have entry level positions?

PennyMac offers entry-level positions in various departments, including mortgage servicing and loan processing. These roles typically require minimal prior experience and may involve on-the-job training, making them accessible to recent graduates or individuals new to the industry.

Is PennyMac under investigation?

There are no publicly available reports indicating that PennyMac, a mortgage lender and servicer, is currently under investigation. As a financial services company, PennyMac is subject to regulatory oversight, but no recent investigations have been publicly disclosed. Job seekers should verify information through official sources or news outlets for the most current updates.

What are the key skills and qualifications needed to thrive at Pennymac, and why are they important?

To thrive in a role at Pennymac, you typically need a background in finance, mortgage lending, or related fields, along with relevant educational qualifications such as a bachelor's degree in business or finance. Familiarity with loan origination systems, mortgage processing software, and regulatory compliance tools is essential. Strong attention to detail, customer service skills, and effective communication set top performers apart. These skills ensure accurate loan processing, regulatory adherence, and high-quality service in a competitive mortgage industry.

What are some common challenges faced by loan officers at Pennymac, and how can new hires effectively overcome them?

Loan officers at Pennymac often encounter challenges such as managing a high volume of loan applications, staying current with changing mortgage regulations, and meeting ambitious sales targets. New hires can overcome these hurdles by actively leveraging Pennymac’s robust training resources, collaborating closely with underwriting and processing teams, and utilizing technology platforms that streamline workflow. Building strong communication with clients and internal stakeholders also helps address issues quickly and maintain a positive customer experience.

What is the difference between Pennymac vs Mortgage Loan Officer?

AspectPennymacMortgage Loan Officer
Primary RoleProvides mortgage loans through a direct lenderAssists clients in obtaining mortgage loans, often working for lenders or brokers
CredentialsRequires licensing, mortgage originator license, and relevant experienceRequires licensing, mortgage originator license, and sales skills
Work EnvironmentCorporate office, remote, or hybrid settingsField and office-based, client-facing
Industry UsageUsed by direct lenders like PennymacCommonly used by mortgage brokers and lenders

While Pennymac is a direct mortgage lender offering home loans, a Mortgage Loan Officer works for lenders like Pennymac or brokers, helping clients secure those loans. Both roles require licensing and involve client interaction, but Pennymac focuses on loan origination and processing, whereas Mortgage Loan Officers primarily assist clients through the application process.

Is PennyMac a good company?

PennyMac is a mortgage lender and servicer known for its focus on customer service and employee benefits. Employee reviews often cite a collaborative work environment and opportunities for career growth, though experiences can vary by role and location.

Is PennyMac a good company to work for?

PennyMac is a mortgage lender and servicer that offers roles in finance, customer service, and operations. Employee reviews indicate mixed experiences, with some citing a collaborative environment and others noting workload challenges; benefits and work-life balance can vary by position. Prospective employees should research specific roles and locations for a clearer understanding of the work environment.

What is Pennymac and what do they do?

Pennymac is a leading national mortgage lender and servicer in the United States. The company provides a range of home loan options for both purchasing and refinancing, as well as servicing existing mortgages. Pennymac is known for offering competitive rates, digital tools for customers, and various loan programs tailored to different financial needs. They also help homeowners manage their mortgage payments and provide customer support throughout the loan lifecycle.
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Pennymac jobs near you
Infographic showing various Pennymac job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Default Loan Counselor I

Default Loan Counselor I

Pennymac

Moorpark, CA • On-site

$39K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

PENNYMAC
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
The Default Loan Counselor plays a crucial role in proactively managing and resolving early-stage delinquent loans. This role involves direct interaction with borrowers to understand their financial situation, apply effective collection strategies, and explore available foreclosure alternative programs. The Loan Counselor will leverage investor, state, and company-specific programs to develop and implement sustainable solutions, ultimately minimizing losses and guiding borrowers towards a permanent resolution of their delinquency.
The Default Loan Counselor will:
  • Communicate with customers through inbound queues and outbound campaigns to address early-stage loan defaults. Build rapport, determine the reason for delinquency, evaluate repayment capacity and secure payments
  • Proactively manage and address first payment defaults, implementing appropriate collection and loss mitigation strategies
  • Accurately update customer financial records to enable the processing of foreclosure alternative programs. Provide clear and concise updates to customers regarding program outcomes and guide them through the recommended next steps
  • Assist in cross department call overflow and addressing customer inquiries
  • Provide comprehensive service, resolution, and detailed documentation for escalated customer issues
  • Proactively manage and track self-initiated follow-ups to ensure timely resolution
  • Perform additional related duties as assigned
  • Consistently uphold and promote the organization's desired culture and values through professional conduct
  • Proactively ensure compliance with all relevant regulatory requirements and legal guidelines

What You'll Bring
  • Entry-level position, offering a great learning opportunity for those with or without prior work experience.
  • Negotiation: Basic proficiency in negotiation techniques to achieve mutually beneficial outcomes.
  • Customer Service: Demonstrated ability to provide effective and customer-focused service.
  • Time Management: Ability to prioritize tasks and manage time efficiently.
  • Default Servicing & Regulatory Awareness: Ability to learn and understand default servicing concepts and relevant regulations, including CFPB and FDCPA
  • Education & Information Delivery: Capacity to effectively communicate information and educate others.
  • Communication Skills: Strong foundational verbal and written communication abilities.
  • Computer Literacy: Fundamental understanding and ability to navigate computer systems and software.

Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
  • Comprehensive Medical, Dental, and Vision
  • Paid Time Off Programs including vacation, holidays, illness, and parental leave
  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
  • Lower in range - Building skills and experience in the role
  • Mid-range - Experience and skills align with proficiency in the role
  • Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$39,000 - $55,000
Work Model
OFFICE

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