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Penndot Customer Service Jobs (NOW HIRING)

Brimmers License Service Inc

Title Clerk

Lancaster, PA

$18 - $20/hr

... PennDOT, we are able to offer instant processing for most of these services. We are currently searching for a reliable, friendly and professional individual who will be able to assist our customers ...

Brimmers License Service Inc

Title Clerk

Lancaster, PA

$18 - $20/hr

... PennDOT, we are able to offer instant processing for most of these services. We are currently searching for a reliable, friendly and professional individual who will be able to assist our customers ...

CNS Companies

Notary Public & Titling Agent

Lititz, PA · On-site

$17 - $20/hr

... and customer service skills • High school diploma or equivalent required PREFERRED QUALIFICATIONS • Experience as a PennDOT agent or authorized tag and title service provider • Experience ...

Blends Group LLC

Motor Vehicle Title Clerk

Bristol, PA · On-site

$18 - $25/hr

SKILLS Great attention to detail Strong work ethic Willing to learn new skills and take on additional responsibilities Excellent customer service and communication skills PennDOT certified (2-year ...

Blends Group LLC

Motor Vehicle Title Clerk

Bristol, PA · On-site

$18 - $25/hr

SKILLS Great attention to detail Strong work ethic Willing to learn new skills and take on additional responsibilities Excellent customer service and communication skills PennDOT certified (2-year ...

Bergey's

Title Clerk

Souderton, PA

$26/hr

Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924 ... Maintains PennDOT record retention & filing system as outlined by PAA Audit Requirements * Monitor ...

Bergey's Auto Dealers

Title Clerk

Souderton, PA · On-site

$26/hr

Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924 ... Maintains PennDOT record retention & filing system as outlined by PAA Audit Requirements * Monitor ...

Bergey's

Title Clerk

Telford, PA · On-site

$26/hr

Title Clerk Bergey's Inc. is a family-owned business that has been servicing our customers' needs ... Responsible for all aspects of title work for dealership vehicle sales and complying with PennDOT ...

Bergeys Inc.

Title Clerk

Souderton, PA

$26/hr

Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924 ... Maintains PennDOT record retention & filing system as outlined by PAA Audit Requirements * Monitor ...

Bergey's Auto Dealers

Title Clerk

Souderton, PA · On-site

$26/hr

Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924 ... Maintains PennDOT record retention & filing system as outlined by PAA Audit Requirements * Monitor ...

American Technology Consulting

Help Desk

Harrisburg, PA · On-site

$20.25 - $27.75/hr

PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn't ...

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Penndot Customer Service information

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How much do penndot customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for penndot customer service in the United States is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are PennDOT Customer Service representatives?

PennDOT Customer Service representatives are professionals who assist customers with issues related to the Pennsylvania Department of Transportation. They handle inquiries about driver’s licenses, vehicle registration, road conditions, and other transportation services. Their role involves providing information, resolving concerns, processing requests, and guiding citizens through PennDOT procedures either by phone, email, or in person. They play a key role in ensuring a positive experience for anyone interacting with PennDOT.

What are some common challenges faced by PennDOT Customer Service Representatives and how can they be addressed?

PennDOT Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries, and managing frustrated or upset callers. To address these challenges, representatives rely on thorough training, access to up-to-date resources, and strong teamwork. Effective communication skills and patience are crucial, and support from supervisors and colleagues helps ensure that even difficult situations are resolved professionally. Continuous learning about PennDOT policies and procedures also empowers representatives to provide accurate and efficient assistance.

What is the difference between Penndot Customer Service vs Penndot Highway Maintenance Worker?

AspectPenndot Customer ServicePenndot Highway Maintenance Worker
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical skills often preferred
Work EnvironmentOffice settings, customer interaction pointsOutdoor, construction sites, roadways
Employer & Industry UsagePennsylvania Department of Transportation, public servicePennsylvania Department of Transportation, infrastructure maintenance
Common Search & Comparison IntentCustomer service roles, public interactionRoad maintenance, infrastructure work

Penndot Customer Service roles focus on assisting the public, handling inquiries, and managing documentation in office settings. In contrast, Penndot Highway Maintenance Workers perform outdoor maintenance tasks, repair roads, and ensure infrastructure safety. Both roles are essential to PennDOT but differ significantly in environment and daily responsibilities.

What are the key skills and qualifications needed to thrive as a PennDOT Customer Service Representative, and why are they important?

To thrive as a PennDOT Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with PennDOT systems, database software, and telephone or email support platforms is typically required. Patience, attention to detail, and a customer-focused attitude help individuals excel in handling diverse inquiries and resolving issues. These skills are crucial for ensuring efficient, accurate service and maintaining public satisfaction with PennDOT operations.
More about Penndot Customer Service jobs
What job categories do people searching Penndot Customer Service jobs look for? The top searched job categories for Penndot Customer Service jobs are:
Penndot Customer Service jobs near you
Infographic showing various Penndot Customer Service job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,526 per year, or $19.5 per hour.

Customer Service Representative

Leandro Porciuncula-Farmers Insurance Agency

Phoenixville, PA • On-site

$3.2K/mo

Full-time

Medical, PTO

Posted 13 days ago

Job description

Join a Growing Team Where Your Career Can Thrive

We are a growing insurance agency in Phoenixville, PA, seeking a customer-focused and organized professional to join our team.

This role is ideal for someone who enjoys helping people, building relationships, and contributing to a positive client experience.


More than just a job, this is an opportunity to grow with a company that values initiative, professional development, and long-term career advancement.

We are looking for individuals who want to build a future with us and grow as our agency continues to expand.


Why Join Us?


Competitive pay based on experience and qualifications

Clear opportunities for career growth and advancement

Supportive, team-oriented work environment

Ongoing learning and professional development opportunities

Meaningful work helping individuals and families protect what matters most


Benefits

Monthly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Career Growth Opportunities


Responsibilities

What You'll Do


Greet and assist clients in person, by phone, and through email and CRM systems

Respond to customer inquiries, policy questions, and service requests

Process payments and assist clients with claims-related matters

Prepare and provide insurance quotes

Support licensed agents with administrative and customer service tasks

Help strengthen client relationships and contribute to agency growth

Maintain accurate and up-to-date customer records

Assist with daily office operations and workflow management

PennDOT work


Requirements

Qualifications


Required

Strong English communication skills

Excellent customer service and interpersonal skills

Professional, positive, and dependable attitude

Strong organizational skills and attention to detail

Ability to work effectively in a fast-paced environment

Ability to work on-site in Phoenixville, PA

Must be legally authorized to work in the United States


Preferred

Bilingual in English and Spanish or Portuguese

Previous customer service experience

Insurance industry experience

Familiarity with CRM systems

Sales experience or confidence in client-facing interactions