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Penndot Customer Service Jobs (NOW HIRING)

Berk's Insurance

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Insurance Customer Service Representative

Norristown, PA · On-site

$35K/yr

... PennDot Title Agent Training. Responsibilities: * Present and sell insurance policies to new and ... Bilingual customer service representative English and Spanish Qualifications: * Previous experience ...

Brimmers License Service Inc

Title Clerk

Lancaster, PA

$18 - $20/hr

... PennDOT, we are able to offer instant processing for most of these services. We are currently searching for a reliable, friendly and professional individual who will be able to assist our customers ...

Brimmers License Service Inc

Title Clerk

Lancaster, PA

$18 - $20/hr

... PennDOT, we are able to offer instant processing for most of these services. We are currently searching for a reliable, friendly and professional individual who will be able to assist our customers ...

Blends Group LLC

Motor Vehicle Title Clerk

Bristol, PA · On-site

$18 - $25/hr

SKILLS Great attention to detail Strong work ethic Willing to learn new skills and take on additional responsibilities Excellent customer service and communication skills PennDOT certified (2-year ...

Blends Group LLC

Motor Vehicle Title Clerk

Bristol, PA · On-site

$18 - $25/hr

SKILLS Great attention to detail Strong work ethic Willing to learn new skills and take on additional responsibilities Excellent customer service and communication skills PennDOT certified (2-year ...

Solvenow Inc.

Workstation Specialist

Montoursville, PA · On-site

PennDOT requires the services of a Workstation Specialist with advanced PC installation, support ... Strong communications, customer service skills, leadership, a high level of attention to detail ...

Solvenow Inc.

Workstation Specialist

Allentown, PA

PennDOT requires the services of a Workstation Specialist with advanced PC installation, support ... Strong communications, customer service skills, leadership, a high level of attention to detail ...

STI

Help Desk Analyst - Harrisburg, PA/On-Site

Harrisburg, PA · On-site

$20.25 - $27.75/hr

PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn't ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn't ...

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Penndot Customer Service information

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How much do penndot customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for penndot customer service in the United States is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a PennDOT Customer Service representative?

PennDOT Customer Service representatives are professionals who assist customers with issues related to the Pennsylvania Department of Transportation. They handle inquiries about driver’s licenses, vehicle registration, road conditions, and other transportation services. Their role involves providing information, resolving concerns, processing requests, and guiding citizens through PennDOT procedures either by phone, email, or in person. They play a key role in ensuring a positive experience for anyone interacting with PennDOT.

What are the key skills and qualifications needed to thrive as a PennDOT Customer Service representative?

To thrive as a PennDOT Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with PennDOT systems, database software, and telephone or email support platforms is typically required. Patience, attention to detail, and a customer-focused attitude help individuals excel in handling diverse inquiries and resolving issues. These skills are crucial for ensuring efficient, accurate service and maintaining public satisfaction with PennDOT operations.

What are some common challenges faced by PennDOT Customer Service representatives and how can they be addressed?

PennDOT Customer Service Representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries, and managing frustrated or upset callers. To address these challenges, representatives rely on thorough training, access to up-to-date resources, and strong teamwork. Effective communication skills and patience are crucial, and support from supervisors and colleagues helps ensure that even difficult situations are resolved professionally. Continuous learning about PennDOT policies and procedures also empowers representatives to provide accurate and efficient assistance.

What is the difference between Penndot Customer Service vs Penndot Highway Maintenance Worker?

AspectPenndot Customer ServicePenndot Highway Maintenance Worker
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical skills often preferred
Work EnvironmentOffice settings, customer interaction pointsOutdoor, construction sites, roadways
Employer & Industry UsagePennsylvania Department of Transportation, public servicePennsylvania Department of Transportation, infrastructure maintenance
Common Search & Comparison IntentCustomer service roles, public interactionRoad maintenance, infrastructure work

Penndot Customer Service roles focus on assisting the public, handling inquiries, and managing documentation in office settings. In contrast, Penndot Highway Maintenance Workers perform outdoor maintenance tasks, repair roads, and ensure infrastructure safety. Both roles are essential to PennDOT but differ significantly in environment and daily responsibilities.

More about Penndot Customer Service jobs

What job categories do people searching Penndot Customer Service jobs look for?

The top searched job categories for Penndot Customer Service jobs are:

Penndot Customer Service jobs near you
Infographic showing various Penndot Customer Service job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, 17% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,526 per year, or $19.5 per hour.

Insurance Customer Service Representative

Berk's Insurance

Norristown, PA • On-site

$35K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

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Job description

We are seeking an entry level Bi-lingual Insurance Customer Service Representative to join our team! We will provide Property & Casualty Insurance training along with Pennsylvania Notary Certification and PennDot Title Agent Training.

Responsibilities:

  • Present and sell insurance policies to new and existing clients
  • Develop and calculate suitable plans based on clients' needs
  • Resolve client inquiries and complaints
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement
  • Bilingual customer service representative English and Spanish

Qualifications:

  • Previous experience not needed will train from the ground Property & Casualty Insurance, Notary and PennDOT Certification.
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask
  • Entry level sales experience needed
  • Must be Bi-Lingual English and Spanish