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Penfed Jobs in Reston, VA (NOW HIRING)

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$181K

$184.7K

$187.3K

How much do penfed jobs pay per year?

As of Aug 18, 2026, the average yearly pay for penfed in Reston, VA is $184,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $183,100.00 and $186,200.00 per year, depending on experience, location, and employer.

What is PenFed?

A PenFed job refers to a position at Pentagon Federal Credit Union (PenFed), one of the largest credit unions in the United States. PenFed offers careers in various fields, including banking, finance, customer service, and technology. Employees often enjoy competitive benefits, career growth opportunities, and a mission-driven work environment. Positions can range from entry-level roles to senior leadership.

What do PenFed employees do?

PenFed, short for Pentagon Federal Credit Union, is one of the largest credit unions in the United States. Employees at PenFed work in a variety of roles, including customer service, financial advising, loan processing, IT, and management. Their main goal is to provide members with banking services such as savings accounts, loans, and credit cards, while ensuring excellent member support and financial guidance. Working at PenFed often involves helping members manage their finances, assisting with loan applications, and supporting the organization's technology and operations. The company is known for its member-focused approach and offers opportunities for career development in the financial services sector.

What are the key skills and qualifications needed to thrive as a PenFed employee?

To thrive at PenFed, you generally need a background in finance, customer service experience, and relevant educational qualifications such as a degree in business or finance. Familiarity with banking software, loan processing systems, and compliance certifications like NMLS are often required. Strong interpersonal skills, attention to detail, and a commitment to ethical standards help employees excel in a member-focused environment. These skills ensure high-quality service, regulatory compliance, and member satisfaction in the competitive financial services industry.

What are some typical challenges someone might face when working at PenFed Credit Union, and how can they be addressed?

At PenFed Credit Union, employees may encounter challenges such as adapting to fast-paced changes in financial regulations, meeting high customer service expectations, and staying current with evolving digital banking technologies. To address these, PenFed provides comprehensive training programs and ongoing professional development opportunities. Collaborating closely with experienced team members and staying proactive in communication can also help new hires navigate these challenges effectively and foster a supportive work environment.

What is the difference between Penfed vs Customer Service Representative?

AspectPenfedCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require financial or customer service certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentFinancial institution, call centers, branchesCall centers, retail locations, or remote
Employer & Industry UsageCredit unions, financial servicesBanking, finance, retail
Common Search & ComparisonFinancial services roles, credit union jobsCustomer support, banking jobs

Penfed and Customer Service Representative roles often overlap in financial services, requiring similar credentials and work environments. Penfed employees typically work in credit union settings, focusing on member services, while Customer Service Representatives may work in various banking or retail environments. Both roles involve assisting customers, but Penfed positions are specific to credit unions and financial products.

What cities near Reston, VA are hiring for Penfed jobs?

Cities near Reston, VA with the most Penfed job openings:

Penfed jobs near you
Infographic showing various Penfed job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $184,663 per year, or $88.8 per hour.

Sr Business Analyst, Business Unit Accounting

PenFed Credit Union

Mclean, VA • Hybrid

$60K - $121K/yr

Full-time

Re-posted 11 days ago

PenFed Credit Union rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview

PenFed is hiring a (Hybrid) Sr Business Analyst, Business Unit Accounting at our Tysons, Virginia location.  The primary purpose of this role is to provide a strong finance, accounting and technology mindset, with the ability to identify gaps, recommend process changes, develop system requirements, and redesign finance and accounting processes. The role will function as a Senior Business Analyst, partnering with Accounting and Finance leadership and other business partners, to ensure business areas are processing activities in an optimal manner, identify opportunities for simplification and efficiency, eliminate duplication of effort, and assess appropriate balance of risk and control.  In addition, this position will establish operational objectives, and work plans as well as apply knowledge of many disciplines including business process analysis, performance benchmarking, change management, risk management/control and rationalization techniques all driving towards credit union improvement and delivery of the member experience. 


Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

  • Support the business goals in the accounting area of producing monthly, quarterly, and year-end activity and associated reporting.
  • Support data mining, data modeling, process mapping, and financial reporting efforts within the accounting area
  • Research, gather, and synthesize data; present conclusions and recommendations to management and/or team members.
  • Analyze financial data and accounting processes to identify trends, inefficiencies, and risks; recommend solutions that improve accuracy, timeliness and automation.
  • Under direction of Manager(s) or Director(s) in Business Unit Accounting, support the execution of projects to optimize all elements of the accounting organization including but not limited to: Business Process Modernization, Shared Services Implementation, Business Case Development, Finance Automation, Internal Control Development, Finance Technology Selection, Implementation & Deployment.
  • Proactively engage and collaborate with functional leaders, process owners, system users, and business leadership across the company to ensure that assessment, requirements-gathering, design, and implementation activities are developed, implemented, and validated with stakeholder input.
  • Translate business needs into technical requirements, guide the design of and test new or changing technology solutions.
  • Support the development of Finance/Accounting metrics associated with core projects to support management, financial and regulatory reporting.
  • Support the development of documentation, procedures, and applicable training materials for new departmental processes.
  • Prepare presentations and memos for stakeholders and team members.
  • Mentor, lead junior staff.

Qualifications

Equivalent combination of education and experience is considered.

  • Bachelor’s Degree in Business Administration, Accounting or Finance with a senior level of competency.

  • Working understanding of GAAP accounting principles, financial statements, and internal control frameworks.

  • Minimum of three (3) years of relevant professional experience in consulting, financial services, banking, or credit unions.

  • Minimum of one (1) years’ experience implementing finance applications, loan applications and/or ERP systems.

  • Demonstrated data analysis skills and the ability to understand the business processes and data.

  • Excellent interpersonal, oral, and written communication and organizational skills required with ability to work with all management levels.

  • Ability to support multiple projects simultaneously and implement changes in project direction.

  • Advanced experience in Microsoft Office Excel. Advanced Experience in or strong willingness to learn Tableau, SQL, Evolv, Snowflake, Sigma, BlackLine, and other data tools and software.

  • Experience with ERP/accounting systems.

  • Ability and willingness to train junior analysts.

  • Experience in the development of deliverables and reports and ability to condense highly technical subject matter into clear and effective communications.

  • High degree of initiative and personal ownership.

  • Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may be required.

Pay Transparency 
The anticipated starting salary range for this role is $60,000 - $121,040.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Qualifications:

Equivalent combination of education and experience is considered.

  • Bachelor’s Degree in Business Administration, Accounting or Finance with a senior level of competency.

  • Working understanding of GAAP accounting principles, financial statements, and internal control frameworks.

  • Minimum of three (3) years of relevant professional experience in consulting, financial services, banking, or credit unions.

  • Minimum of one (1) years’ experience implementing finance applications, loan applications and/or ERP systems.

  • Demonstrated data analysis skills and the ability to understand the business processes and data.

  • Excellent interpersonal, oral, and written communication and organizational skills required with ability to work with all management levels.

  • Ability to support multiple projects simultaneously and implement changes in project direction.

  • Advanced experience in Microsoft Office Excel. Advanced Experience in or strong willingness to learn Tableau, SQL, Evolv, Snowflake, Sigma, BlackLine, and other data tools and software.

  • Experience with ERP/accounting systems.

  • Ability and willingness to train junior analysts.

  • Experience in the development of deliverables and reports and ability to condense highly technical subject matter into clear and effective communications.

  • High degree of initiative and personal ownership.

  • Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may be required.

Pay Transparency 
The anticipated starting salary range for this role is $60,000 - $121,040.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

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