Overview PenFed is hiring a (Hybrid) Manager, Consumer Lending Policy & Risk Analytics at our Tysons, Virginia or Irving, Texas location. The primary focus of this job is to manage credit analysis to ...
Overview PenFed is hiring a (Hybrid) Manager, Consumer Lending Policy & Risk Analytics at our Tysons, Virginia or Irving, Texas location. The primary focus of this job is to manage credit analysis to ...
Cloud Engineer III
Mclean, VA · Hybrid
$56.25 - $75.25/hr
Overview PenFed is hiring a (Hybrid) Cloud Engineer III at our Tysons, Virginia location. The primary purpose of this job is to lead and be responsible for designing, implementing, supporting, and ...
Cloud Engineer III
Mclean, VA · Hybrid
$56.25 - $75.25/hr
Overview PenFed is hiring a (Hybrid) Cloud Engineer III at our Tysons, Virginia location. The primary purpose of this job is to lead and be responsible for designing, implementing, supporting, and ...
Overview PenFed is hiring a (Hybrid) AVP Credit Card Portfolio Management at our Tysons, Virginia; Eugene, Oregon; Omaha, Nebraska or San Antonio, Texas location. The primary purpose of this role is ...
Overview PenFed is hiring a (Hybrid) AVP Credit Card Portfolio Management at our Tysons, Virginia; Eugene, Oregon; Omaha, Nebraska or San Antonio, Texas location. The primary purpose of this role is ...
Sr. Manager Engineer, Digital Banking
Mclean, VA · On-site
$109K - $149K/yr
Overview PenFed is hiring a Sr. Manager Engineer, Digital Banking to work onsite at our Tysons, Virginia location. The primary purpose of this job is to provide engineering and solution architecture ...
Sr. Manager Engineer, Digital Banking
Mclean, VA · On-site
$109K - $149K/yr
Overview PenFed is hiring a Sr. Manager Engineer, Digital Banking to work onsite at our Tysons, Virginia location. The primary purpose of this job is to provide engineering and solution architecture ...
PenFed is seeking a Senior Director of Pricing & Product Analytics to drive pricing strategy, product performance insights, and portfolio optimization across the Auto Lending and Unsecured Lending ...
PenFed is seeking a Senior Director of Pricing & Product Analytics to drive pricing strategy, product performance insights, and portfolio optimization across the Auto Lending and Unsecured Lending ...
Observability Engineer II
Mclean, VA · Hybrid
$53.25 - $73/hr
Overview PenFed is hiring a (Hybrid) Observability Engineer II at our Tysons, Virginia location. The primary purpose of this job is to lead the design, implementation, and ongoing support of ...
Observability Engineer II
Mclean, VA · Hybrid
$53.25 - $73/hr
Overview PenFed is hiring a (Hybrid) Observability Engineer II at our Tysons, Virginia location. The primary purpose of this job is to lead the design, implementation, and ongoing support of ...
CBGC Senior Control Testing Analyst
$24.25 - $32.50/hr
Overview PenFed is hiring a (Hybrid) CBGC Senior Control Testing Analyst at our Tysons, Virginia; San Antonio, Texas or Omaha, Nebraska location. The primary purpose of this Consumer Banking ...
CBGC Senior Control Testing Analyst
$24.25 - $32.50/hr
Overview PenFed is hiring a (Hybrid) CBGC Senior Control Testing Analyst at our Tysons, Virginia; San Antonio, Texas or Omaha, Nebraska location. The primary purpose of this Consumer Banking ...
Overview PenFed is hiring a (Hybrid) Sr Data Scientist, NPV Modeling at our Tysons, Virginia location. The primary purpose of this job is to develop, maintain and enhance Auto, Personal Loan and ...
Overview PenFed is hiring a (Hybrid) Sr Data Scientist, NPV Modeling at our Tysons, Virginia location. The primary purpose of this job is to develop, maintain and enhance Auto, Personal Loan and ...
Sr. AI Program Analyst
Mclean, VA · Hybrid
$117K - $117K/yr
Overview PenFed is hiring a (Hybrid) Senior AI Program Analyst at our Tysons, Virginia or San Antonio, Texas location. The Senior AI Program Analyst supports the scaling of the enterprise Responsible ...
Sr. AI Program Analyst
Mclean, VA · Hybrid
$117K - $117K/yr
Overview PenFed is hiring a (Hybrid) Senior AI Program Analyst at our Tysons, Virginia or San Antonio, Texas location. The Senior AI Program Analyst supports the scaling of the enterprise Responsible ...
Overview PenFed is hiring a (Hybrid) AVP Credit Card Acquisitions at our Tysons, Virginia; Eugene, Oregon; Omaha, Nebraska or San Antonio, Texas location. The incumbent of this role will be ...
Overview PenFed is hiring a (Hybrid) AVP Credit Card Acquisitions at our Tysons, Virginia; Eugene, Oregon; Omaha, Nebraska or San Antonio, Texas location. The incumbent of this role will be ...
Overview PenFed is hiring a (Hybrid) Sr Manager, Consumer Lending Policy & Analytics at our Tysons, Virginia location. The primary purpose of this job is to own end-to-end development and ...
Overview PenFed is hiring a (Hybrid) Sr Manager, Consumer Lending Policy & Analytics at our Tysons, Virginia location. The primary purpose of this job is to own end-to-end development and ...
Overview PenFed is hiring a (Hybrid) Sr Director, Consumer Credit Card Strategy at our Tysons, Virginia location. The primary purpose of this role is to own the end-to-end development and ...
Overview PenFed is hiring a (Hybrid) Sr Director, Consumer Credit Card Strategy at our Tysons, Virginia location. The primary purpose of this role is to own the end-to-end development and ...
Engineer III, Hogan Applications
Mclean, VA · On-site +1
$84K - $188K/yr
Overview PenFed is hiring a (Remote) Engineer III, Hogan Applications associated with our Papillion, Omaha or Tysons, Virginia location. The primary purpose of this role is to lead technical analysis ...
Engineer III, Hogan Applications
Mclean, VA · On-site +1
$84K - $188K/yr
Overview PenFed is hiring a (Remote) Engineer III, Hogan Applications associated with our Papillion, Omaha or Tysons, Virginia location. The primary purpose of this role is to lead technical analysis ...
We are seeking an experienced Saviynt CPAM (Cloud Privileged Access Management) Engineer to support a critical engagement with PenFed through Cyderes. This is a high-visibility role requiring hands ...
We are seeking an experienced Saviynt CPAM (Cloud Privileged Access Management) Engineer to support a critical engagement with PenFed through Cyderes. This is a high-visibility role requiring hands ...
Penfed information
See Reston, VA salary details
$181K - $181.6K
2% of jobs
$181.6K - $182.2K
4% of jobs
$182.2K - $182.7K
6% of jobs
$182.7K - $183.3K
8% of jobs
$183.5K is the 25th percentile. Wages below this are outliers.
$183.3K - $183.9K
10% of jobs
The median wage is $184.4K / yr.
$183.9K - $184.4K
20% of jobs
$184.4K - $185K
10% of jobs
$185K - $185.6K
10% of jobs
$185.8K is the 75th percentile. Wages above this are outliers.
$185.6K - $186.1K
10% of jobs
$186.1K - $186.7K
10% of jobs
$186.7K - $187.3K
8% of jobs
$181K
$184.7K
$187.3K
How much do penfed jobs pay per year?
What is PenFed and what do employees do there?
What is the difference between Penfed vs Customer Service Representative?
| Aspect | Penfed | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require financial or customer service certifications | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Financial institution, call centers, branches | Call centers, retail locations, or remote |
| Employer & Industry Usage | Credit unions, financial services | Banking, finance, retail |
| Common Search & Comparison | Financial services roles, credit union jobs | Customer support, banking jobs |
Penfed and Customer Service Representative roles often overlap in financial services, requiring similar credentials and work environments. Penfed employees typically work in credit union settings, focusing on member services, while Customer Service Representatives may work in various banking or retail environments. Both roles involve assisting customers, but Penfed positions are specific to credit unions and financial products.
What are the key skills and qualifications needed to thrive as a PenFed employee, and why are they important?
What are some typical challenges someone might face when working at PenFed Credit Union, and how can they be addressed?
What is a Penfed job?
A PenFed job refers to a position at Pentagon Federal Credit Union (PenFed), one of the largest credit unions in the United States. PenFed offers careers in various fields, including banking, finance, customer service, and technology. Employees often enjoy competitive benefits, career growth opportunities, and a mission-driven work environment. Positions can range from entry-level roles to senior leadership.

Full-time
This job post has expired 2 days ago. Applications are no longer accepted.
PenFed Credit Union rating
7.1
Based on 11 frontline employees who took The Breakroom Quiz
Job description
PenFed is hiring a (Hybrid) Manager, Consumer Lending Policy & Risk Analytics at our Tysons, Virginia or Irving, Texas location. The primary focus of this job is to manage credit analysis to drive sustainable growth in consumer credit policy and conduct credit risk monitoring to ensure policy performance. You will explore utilizing AI in your analysis and collaborate in building advanced valuation and risk detection models. You will conduct hands-on analysis and have people management opportunities. You have a direct influence on strategic goal setting for the broader Consumer Lending Policy and Analytics team and positively impact on PenFed’s credit product experience for millions of PenFed members.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
- Develop and manage automated and judgmental decisions within credit policies for both new account acquisition and accounts on book, from approve/decline, line assignment and/or portfolio risk management.
- Individual contributor or manage one analyst to achieve team’s strategic goals, training and assisting development of skills and cultivating credit culture.
- Drive monitoring and analyses of credit risk for both organic and acquired portfolio, prepare related management reporting package and provide insights on root causes, emerging credit trends and implications on Allowance for Loan Losses.
- Define risk segmentation, lead analysis for credit policy optimization and risk mitigation strategies, focusing on new account acquisition or existing account management policies.
- Collaborate with modeling teams to build and validate risk and/or NPV valuation models using both internal and external data sources, implement models in policy optimization, and/or monitor model performance on an ongoing basis.
- Provide ongoing or ad-hoc risk analytics to support credit or new product expansion.
- Independently lead the effort for any ad hoc analysis and deep dive to understand the business drivers of credit trends, derive actionable insights and make sound business recommendations
- Collaborate with business line product managers in optimizing marketing campaigns used in acquisitions and/or customer management that align with the credit policies and scoring models.
- Participate in external and internal audits, and regulatory examinations as needed.
- Identify required data and work with data stewards to understand data source, ensure data quality and retrieve data on a timely basis. Contribute to credit data mart and corporate database designs.
- Explore creative ways to incorporate AI into credit analysis and BAU process.
Qualifications
Equivalent combination of education and experience is considered.
- Bachelor’s degree in business, finance, economics, computer science, engineering, math, statistics, or other quantitative discipline required, MBA or master’s degree preferred.
- Minimum of eight (8) years’ experience in credit risk policy & analysis, credit risk management or modeling in the financial services industry.
Minimum of three (3) years of supervisory / assistant manager experience required.
Experience in Consumer Lending products including Credit Card, Auto Loan and Unsecured Personal Loan is required.
Expert level skills in various data analysis and visualization tools including SQL, Excel, and PowerPoint are required.
Proficiency with statistical tools R & Python and Tableau experience strongly preferred.
Excellent written, verbal communication and presentation skills.
Curiosity, attention to details, strong critical thinking and problem-solving skills.
Ability to work effectively in ambiguous situations, ability to prioritize among multiple projects.
Self-motivated and strong interpersonal skills to actively lead and implement ideas in a cross-functional team environment.
- Specific experience with underwriting strategy, risk models and credit policy design in Personal loans and BNPL required.
- Experience working with data engineering/ analytics engineering teams.
- Experience using A.I. tools preferred.
Supervisory Responsibility
Ths position will supervise employees.
Licenses and Certifications
There are no additional licenses and/or certifications required.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites may be required.
#LI-Hybrid
Qualifications:Equivalent combination of education and experience is considered.
- Bachelor’s degree in business, finance, economics, computer science, engineering, math, statistics, or other quantitative discipline required, MBA or master’s degree preferred.
- Minimum of eight (8) years’ experience in credit risk policy & analysis, credit risk management or modeling in the financial services industry.
Minimum of three (3) years of supervisory / assistant manager experience required.
Experience in Consumer Lending products including Credit Card, Auto Loan and Unsecured Personal Loan is required.
Expert level skills in various data analysis and visualization tools including SQL, Excel, and PowerPoint are required.
Proficiency with statistical tools R & Python and Tableau experience strongly preferred.
Excellent written, verbal communication and presentation skills.
Curiosity, attention to details, strong critical thinking and problem-solving skills.
Ability to work effectively in ambiguous situations, ability to prioritize among multiple projects.
Self-motivated and strong interpersonal skills to actively lead and implement ideas in a cross-functional team environment.
- Specific experience with underwriting strategy, risk models and credit policy design in Personal loans and BNPL required.
- Experience working with data engineering/ analytics engineering teams.
- Experience using A.I. tools preferred.
Supervisory Responsibility
Ths position will supervise employees.
Licenses and Certifications
There are no additional licenses and/or certifications required.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites may be required.
#LI-Hybrid
Education:UNAVAILABLEEmployment Type: FULL_TIMEWhat PenFed Credit Union employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About PenFed Credit Union
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
McLean, VA, US
Year founded
1935