1

Penfed Jobs in Reston, VA (NOW HIRING)

Teller

Woodbridge, VA

$15.75 - $19.75/hr

Overview PenFed is hiring a Teller to work onsite at our Woodbridge, Virginia branch. The primary purpose of this job is to assist with members service needs in form of selling of products ...

Teller

Alexandria, VA · On-site

$15.50 - $19.50/hr

Overview PenFed is hiring a Teller to work onsite at our Kingstowne branch located in Alexandria, Virginia. The primary purpose of this job is to assist with members service needs in form of selling ...

Job Overview PenFed is hiring a Retail Banker to work onsite at our Kingstowne branch located in Alexandria, Virginia. The primary purpose of this job is to extend member relationships by offering ...

Overview PenFed is hiring a Retail Banker to work onsite at our Pentagon Branch located in Arlington, Virginia. The primary purpose of this job is to extend member relationships by offering ...

Overview PenFed is hiring a Retail Banker to work onsite at our Kingstowne branch located in Alexandria, Virginia. The primary purpose of this job is to extend member relationships by offering ...

Overview PenFed is hiring a (Hybrid) Enterprise Data Steward at our Tysons, Virginia or San Antonio, Texas location. The primary purpose of this job is to drive adoption of PenFed's Enterprise Data ...

next page

Showing results 1-20

Penfed information

See Reston, VA salary details

$181K

$184.7K

$187.3K

How much do penfed jobs pay per year?

As of Jun 9, 2026, the average yearly pay for penfed in Reston, VA is $184,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $183,100.00 and $186,200.00 per year, depending on experience, location, and employer.

What is PenFed and what do employees do there?

PenFed, short for Pentagon Federal Credit Union, is one of the largest credit unions in the United States. Employees at PenFed work in a variety of roles, including customer service, financial advising, loan processing, IT, and management. Their main goal is to provide members with banking services such as savings accounts, loans, and credit cards, while ensuring excellent member support and financial guidance. Working at PenFed often involves helping members manage their finances, assisting with loan applications, and supporting the organization's technology and operations. The company is known for its member-focused approach and offers opportunities for career development in the financial services sector.

What is the difference between Penfed vs Customer Service Representative?

AspectPenfedCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require financial or customer service certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentFinancial institution, call centers, branchesCall centers, retail locations, or remote
Employer & Industry UsageCredit unions, financial servicesBanking, finance, retail
Common Search & ComparisonFinancial services roles, credit union jobsCustomer support, banking jobs

Penfed and Customer Service Representative roles often overlap in financial services, requiring similar credentials and work environments. Penfed employees typically work in credit union settings, focusing on member services, while Customer Service Representatives may work in various banking or retail environments. Both roles involve assisting customers, but Penfed positions are specific to credit unions and financial products.

What are the key skills and qualifications needed to thrive as a PenFed employee, and why are they important?

To thrive at PenFed, you generally need a background in finance, customer service experience, and relevant educational qualifications such as a degree in business or finance. Familiarity with banking software, loan processing systems, and compliance certifications like NMLS are often required. Strong interpersonal skills, attention to detail, and a commitment to ethical standards help employees excel in a member-focused environment. These skills ensure high-quality service, regulatory compliance, and member satisfaction in the competitive financial services industry.

What are some typical challenges someone might face when working at PenFed Credit Union, and how can they be addressed?

At PenFed Credit Union, employees may encounter challenges such as adapting to fast-paced changes in financial regulations, meeting high customer service expectations, and staying current with evolving digital banking technologies. To address these, PenFed provides comprehensive training programs and ongoing professional development opportunities. Collaborating closely with experienced team members and staying proactive in communication can also help new hires navigate these challenges effectively and foster a supportive work environment.

What is a Penfed job?

A PenFed job refers to a position at Pentagon Federal Credit Union (PenFed), one of the largest credit unions in the United States. PenFed offers careers in various fields, including banking, finance, customer service, and technology. Employees often enjoy competitive benefits, career growth opportunities, and a mission-driven work environment. Positions can range from entry-level roles to senior leadership.

What cities near Reston, VA are hiring for Penfed jobs? Cities near Reston, VA with the most Penfed job openings:
Infographic showing various Penfed job openings in Reston, VA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 61% Physical, 32% Hybrid, and 7% Remote job distribution, with an average salary of $184,663 per year, or $88.8 per hour.
Real Estate Branch Manager

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


PenFed Credit Union rating

7.1

Company rating: 7.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Overview

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Branch Manager to work onsite in our Fairfax County offices. The purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents and staff.  This position will oversee the continued success of the branch by ensuring compliance with regulations, management of branch office real estate transactions & escrow responsibilities.


Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

  • Manage the functions of the branch to ensure efficient and cost effective operation by implementing the necessary systems, programs, policies and procedures.

  • Develop business goals and strategies to meet objectives set by the PenFed Realty Board of Managers.

  • Provide oversight and training to independent contractor real estate agents areas of residential brokerage including sales and marketing, business development, finance, agency, listings, contracts, ethics and governmental regulations.

  • Recruit new agents, develop growth programs, train and retain independent contractor real estate agents to affiliate with PenFed Realty.

  • Create value propositions for PenFed Realty, work with PenFed marketing staff to design and implement effective marketing/business development strategies.

  • Hold individual bi-monthly lead accountability reviews with each agent and coach them for successful management and conversion of leads while providing action plans to improve performance.

  • Lead daily Sales Huddles with the branches team of agents, providing guidance and accountability.

  • Create and manage the agent-training schedule and hold agents accountable.

  • Create and maintains CRM lead communication campaigns (drip campaigns, text messages, phone scripts, email responses) are followed up with and tracked. 

  • Manage cultivation of Internet leads from acquisition to conversion.

  • Create and actively audit ad sources in the CRM ensuring all leads are routed properly and all resources are fully utilized and optimized to ensure peak performance.

  • Consistently identify, create and manage ways to nurture and follow-up with viable lead to convert into scheduled appointments.

  • Create, test and implement scripts, texts, emails, and drip campaigns to continually improve lead responses ultimately resulting in lead conversion.

  • Aid independent contractor real estate agents in obtaining client listings and contracts and assist in transaction management and conflict resolution.

  • Review competitive market practices and makes recommendations concerning adjustments to programs in related areas.


Qualifications

Equivalent combination of education and experience is considered.

  • Bachelor’s Degree in a related field.
  • Minimum of five to seven (5-7) years’ experience in a Real Estate and management function.
  • Experience using A.I. tools preferred.

Supervisory Responsibility

This position may directly supervise employees.

Licenses and Certifications

  • Licensure as Real Estate Broker with the appropriate Real Estate Board. Membership in the following:
    • State Association of Realtors
    • Local Association of Realtors
    • National Association of Realtors

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites may be required.


About Us

Berkshire Hathaway PenFed Realty, LLC is a  full-service real estate brokerage firm with over 60 offices and 1,700 world-class sales professionals, offering complete service coverage in Virginia, Maryland, District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas markets.  Founded in 2006, we are a wholly owned subsidiary of one of the country’s largest and most financially stable credit unions, PenFed. We are also one of the largest franchisees within the Berkshire Hathaway Home Services network. The Berkshire Hathaway HomeServices network stands among only a few organizations entrusted to use the storied Berkshire Hathaway name, a name representing strength, integrity, trust and universal respect.  PenFed’s products, pricing, and financial stability coupled with the Berkshire Hathaway brand creates a powerful combination for growth within the residential real estate arena.  With growth of over 900% in the past 5 years, PenFed Realty is recognized as one of the fastest growing real estate brokerage firms in the country.
Our mission is to recruit, retain, and support the most knowledgeable real estate agents in the industry so that we may ensure a smooth and hassle free home buying experience.  We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match and more.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

Qualifications:

Equivalent combination of education and experience is considered.

  • Bachelor’s Degree in a related field.
  • Minimum of five to seven (5-7) years’ experience in a Real Estate and management function.
  • Experience using A.I. tools preferred.

Supervisory Responsibility

This position may directly supervise employees.

Licenses and Certifications

  • Licensure as Real Estate Broker with the appropriate Real Estate Board. Membership in the following:
    • State Association of Realtors
    • Local Association of Realtors
    • National Association of Realtors

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites may be required.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What PenFed Credit Union employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom