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Penfed Jobs in Virginia (NOW HIRING)

Payroll Specialist

Alexandria, VA · Hybrid

$52K - $104K/yr

Overview PenFed is hiring a (Hybrid) Payroll Specialist at our Alexandria, Virginia Service Center. The primary purpose of this job is to process employee paychecks according to established schedules ...

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Penfed information

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$172.5K

$176K

$178.5K

How much do penfed jobs pay per year?

As of Aug 18, 2026, the average yearly pay for penfed in Virginia is $175,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $174,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What is PenFed?

A PenFed job refers to a position at Pentagon Federal Credit Union (PenFed), one of the largest credit unions in the United States. PenFed offers careers in various fields, including banking, finance, customer service, and technology. Employees often enjoy competitive benefits, career growth opportunities, and a mission-driven work environment. Positions can range from entry-level roles to senior leadership.

What do PenFed employees do?

PenFed, short for Pentagon Federal Credit Union, is one of the largest credit unions in the United States. Employees at PenFed work in a variety of roles, including customer service, financial advising, loan processing, IT, and management. Their main goal is to provide members with banking services such as savings accounts, loans, and credit cards, while ensuring excellent member support and financial guidance. Working at PenFed often involves helping members manage their finances, assisting with loan applications, and supporting the organization's technology and operations. The company is known for its member-focused approach and offers opportunities for career development in the financial services sector.

What are the key skills and qualifications needed to thrive as a PenFed employee?

To thrive at PenFed, you generally need a background in finance, customer service experience, and relevant educational qualifications such as a degree in business or finance. Familiarity with banking software, loan processing systems, and compliance certifications like NMLS are often required. Strong interpersonal skills, attention to detail, and a commitment to ethical standards help employees excel in a member-focused environment. These skills ensure high-quality service, regulatory compliance, and member satisfaction in the competitive financial services industry.

What are some typical challenges someone might face when working at PenFed Credit Union, and how can they be addressed?

At PenFed Credit Union, employees may encounter challenges such as adapting to fast-paced changes in financial regulations, meeting high customer service expectations, and staying current with evolving digital banking technologies. To address these, PenFed provides comprehensive training programs and ongoing professional development opportunities. Collaborating closely with experienced team members and staying proactive in communication can also help new hires navigate these challenges effectively and foster a supportive work environment.

What is the difference between Penfed vs Customer Service Representative?

AspectPenfedCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require financial or customer service certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentFinancial institution, call centers, branchesCall centers, retail locations, or remote
Employer & Industry UsageCredit unions, financial servicesBanking, finance, retail
Common Search & ComparisonFinancial services roles, credit union jobsCustomer support, banking jobs

Penfed and Customer Service Representative roles often overlap in financial services, requiring similar credentials and work environments. Penfed employees typically work in credit union settings, focusing on member services, while Customer Service Representatives may work in various banking or retail environments. Both roles involve assisting customers, but Penfed positions are specific to credit unions and financial products.

What are the most commonly searched types of Penfed jobs in Virginia?

The most popular types of Penfed jobs in Virginia are:

What are popular job titles related to Penfed jobs in Virginia?

For Penfed jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Penfed jobs?

Cities in Virginia with the most Penfed job openings:

Infographic showing various Penfed job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 43% Physical, 53% Hybrid, and 4% Remote job distribution, with an average salary of $175,977 per year, or $84.6 per hour.

Payroll Specialist

PenFed Credit Union

Alexandria, VA • Hybrid

$52K - $104K/yr

Full-time

Re-posted 9 days ago


PenFed Credit Union rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Overview

PenFed is hiring a (Hybrid) Payroll Specialist at our Alexandria, Virginia Service Center.  The primary purpose of this job is to process employee paychecks according to established schedules, procedures and processes ensuring accurate and timely payments to employees.  This position will work directly with employees, managers, and other business partners, such as human resources and accounting, on the full life cycle of timekeeping and payroll.  


Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

  • Process biweekly payroll for all employees by using timesheets, leave requests, bonus files and other possible adjustments.  Reviews and resolves issues related to missing/short hours timesheets, missing or incorrect tax setup, time and labor errors, etc.
  • Assists employees and managers with timekeeping questions and issues; escalates complex issues to management for additional support.
  • Ensures accurate completion of all payroll duties within established time parameters and in accordance with all policies and procedures, local, state, and federal laws.
  • Manage tax withholding and deduction records for all federal, state, local or other employee or employer taxes. Ensures records are kept according to established timelines and procedures.
  • Manage employee tax data, for new hires and existing employees, ensuring all necessary forms are submitted electronically where possible.  Ensures completion of tax forms, direct deposit forms, and other payroll related forms as necessary.
  • Review and process wage garnishment requests, child support orders, and judgment requests within payroll system, and/or garnishment vendor system, ensuring accurate record keeping and deductions.
  • Answer employee questions regarding paychecks, withholding tax issues or wage adjustments, and help troubleshoot possible issues with pay.
  • Prepares direct deposit transmittal information for review and approval by management.
  • Prepares wire requests for tax payments for review and approval by management.
  • Participate in the administration of programs to develop, adjust, and/or enhance payroll systems and procedures as required, due to changes in tax laws, regulations, and organizational pay policies or compensation initiatives.
  • Participate in reconciliations for wages, taxes, and balances to support the quarterly and annual tax filings and employee tax statements (W-2s).
  • May prepare tax returns and filings for review and approval by management.
  • Research local and state taxes in locations where company is expanding.
  • May assist NCUA Examiners, external and internal Auditors, and management with periodic examinations and audits.
  • Other duties as assigned; this is not intended to be an all-inclusive list of job duties. 

Qualifications

An equivalent combination of education and experience is considered.

  • Minimum of four (4) years of experience in payroll processing.
  • Bachelor’s degree in Business, Finance, Accounting, Human Resources, or a related field.
  • Strong knowledge of federal and state tax regulations.
  • Experience with PeopleSoft Payroll highly preferred.
  • Must be able to sustain knowledge of changing technology and industry practices as well as changes in wage and hour laws.
  • Experience using AI tools is preferred.

Supervisory Responsibility

This position will not supervise employees.
 

Licenses and Certifications

Certified Payroll Professional (CPP) preferred.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

The ability to travel to various worksites and be on-call will be required.

Pay Transparency 
The anticipated starting salary range for this role is $52,200.00 - $104,536.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Qualifications:

An equivalent combination of education and experience is considered.

  • Minimum of four (4) years of experience in payroll processing.
  • Bachelor’s degree in Business, Finance, Accounting, Human Resources, or a related field.
  • Strong knowledge of federal and state tax regulations.
  • Experience with PeopleSoft Payroll highly preferred.
  • Must be able to sustain knowledge of changing technology and industry practices as well as changes in wage and hour laws.
  • Experience using AI tools is preferred.

Supervisory Responsibility

This position will not supervise employees.
 

Licenses and Certifications

Certified Payroll Professional (CPP) preferred.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

The ability to travel to various worksites and be on-call will be required.

Pay Transparency 
The anticipated starting salary range for this role is $52,200.00 - $104,536.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

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