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Pega Tool Jobs (NOW HIRING)

Comfort with data: proficient in Excel and at least one BI tool, preferably Power BI. * Experience working with or within existing tech stack of ZoomInfo, Outreach, LinkedIn, Artisan, and Pega and ...

JBoss Admin

San Francisco, CA · On-site

$20 - $27.50/hr

Experience supporting and deploying applications in a BPM environment (Appian, Pega, IBM Lombardi ... Experience of Application Server Monitoring Tool ( JON, CA Wily, AppDynamics ) Understanding and ...

... Pega, IBM, Oracle, Appian or others), web application development, SSO, BPM integration and extension. You will be able to fully utilize OOB features of the tool, designing solutions using product ...

NY · On-site

$80 - $100/hr

Familiarity with qTest as a test management tool * Experience from financial services or other regulated environments * Exposure to Pega-based solutions or similar enterprise platforms * Experience ...

Software Engineer IV - ETL Developer

Utica, NY · On-site

$87.77 - $157.98/hr

Develops skillset in one tool and ability to utilize the approved source control. * Establishes a ... Informatica, CI/CD, Pega, Power BI, Cognos. * Basic knowledge of at least one (1) operating system ...

Showing results 41-60

Pega Tool information

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$16

$62

$86

How much do pega tool jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pega tool in the United States is $62.61, according to ZipRecruiter salary data. Most workers in this role earn between $54.09 and $70.91 per hour, depending on experience, location, and employer.

What is the difference between Pega Tool vs Pega Developer?

AspectPega ToolPega Developer
Primary RolePlatform for building business applicationsProfessional who develops applications using Pega
Required SkillsKnowledge of Pega platform, BPM, case managementProficiency in Pega rules, UI, and integration
CertificationsPega Certified System Architect (CSA), Pega Certified Senior System Architect (CSSA)Typically holds CSA or CSSA certifications
Work EnvironmentUsed by organizations to develop and deploy applicationsDevelops and maintains Pega applications within organizations

The Pega Tool is a platform used by organizations to build and manage business applications, while a Pega Developer is a professional skilled in creating and customizing these applications using the Pega platform. The tool provides the environment and features, whereas the developer applies their expertise to develop solutions within that environment.

Is Pega Tool still in demand?

Pega Tool developers and professionals are currently in demand due to the platform's widespread use in business process management and customer engagement solutions. Skills in Pega development, including knowledge of Pega PRPC and certifications, can enhance job prospects as organizations continue to adopt low-code automation tools.

What kind of jobs use Pega Tool?

Jobs that use Pega Tool typically include Pega developers, business analysts, and system architects who design, develop, and maintain Pega-based applications. These roles require knowledge of Pega platform features, process automation, and sometimes certification in Pega systems. They are common in organizations implementing customer relationship management (CRM) and business process management (BPM) solutions.
More about Pega Tool jobs

What job categories do people searching Pega Tool jobs look for?

The top searched job categories for Pega Tool jobs are:

Infographic showing various Pega Tool job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $130,223 per year, or $62.6 per hour.

CONTRACTOR-Customer Service Representative (Intermediate)

SoHo Dragon

Manhattan, NY • On-site

$17.50 - $24/hr

Contractor

Posted 19 days ago


Job description

CONTRACTOR-Customer Service Representative (Intermediate)

Contract (6 months) |  New York, New York  |  Hybrid (4 Days Onsite)


This role functionally reports to the Head of Client Services. Our goal is to deliver the highest level of client service to GTPS clients, with a focus on response time, accuracy, professionalism, and an empathetic, solution-oriented approach in difficult situations to ensure a positive client experience. The Client Service Unit is responsible for the opening and closing of demand deposit accounts within the GTPS account management system, as well as account lifecycle management, including timely billing and invoicing, client inquiries, check processing support, ACH-related processes, and end-to-end payment investigations.


Key Responsibilities: 

  • Account opening, management & termination 
  • Level 1 support for all requests coming from GTPS Clients 
  • Respond to client inquiries and escalate to internal stakeholders as deemed necessary  
  • Own payment investigations following client, compliance, or internal stakeholder requests in the investigation management tool, PEGA Smart Investigate, including intake, analysis, coordination with relevant teams, client communication, escalation, and closure. 
  • Manage individual PEGA workbasket and contribute to the good handling of the workbaskets of the Group as well as other teammates 
  • Ensure proper and timely handling of check payments and deposits, including check deposits, inclearing items, returned checks, exception handling, suspense items, reconciliation follow-up, and client inquiries related to check processing.
  • Process and support ACH-related matters, including drawdown authorizations, ACH returns, Notifications of Change, reversals, client follow-up, and coordination with internal teams to ensure compliance with applicable rules, client obligations, and internal procedures.
  • Complete audit confirmations
  • Address daily reconciliation issues related to funds in suspense, check inclearing, returned checks, ACH exceptions, and payments pending due to insufficient funds, ensuring timely research, escalation, and resolution.
  • Perform periodic permanent supervision controls 
  • Contribute to the periodic review and update of procedures related to check processing, ACH workflows, client servicing, reconciliations, and payment investigations.
  • Contribute to the remediation of any issues, whether self-identified or assigned by LOD3 or external regulators. 
  • Maintain the confidentiality of compliance matters relating to our clients 
  • Any other ad-hoc tasks as deemed necessary

  Profile  

Required Qualifications: 

  • Strong understanding of check processing, including deposits, in-clearing, returned items, stop payment-related inquiries, exception handling, suspense items, and reconciliation follow-up. 
  • Working knowledge of ACH processes, including ACH origination support, drawdown authorizations, ACH returns, Notifications of Change, reversals, client follow-up, and applicable client responsibilities. 
  • Ability to investigate payment issues end to end, identify root causes, coordinate with operations, compliance, technology, and business stakeholders, and provide clear and timely updates to clients. 
  • Strong attention to detail, sound judgment in escalation, ability to prioritize time-sensitive payment matters, and commitment to accurate case documentation and closure. 
  • Excellent written and verbal communication skills, with the ability to explain payment processes, exceptions, and investigation outcomes in a professional and client-focused manner. 

Preferred Qualifications: Knowledge of SWIFT, Montran, PEGA SI and/or Flexcube preferred.


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About Soho Dragon

Sourced by ZipRecruiter

We know that senior business executives are busy. We understand the struggle of ensuring that your IT project doesn't put round pegs into square holes. With our experience and a focus on teamwork and best practices, SoHo Dragon ensures that your project will be delivered right the first time (yes, even the hairy, must-be-delivered-tomorrow projects). We work with companies that are growing rapidly but whose systems lag. They are stretched to the seams, with leadership that is fed up with wasting resources on administration and wondering why their workers take so long to finish their tasks. SoHo Dragon does not have a sales team. We listen to our clients. We frequently hear that Microsoft software or financial solutions aren’t making the difference our clients are looking for. That’s where our seasoned technologists come in, making sure that Microsoft software and financial solutions are implemented, structured, and used correctly. We make the technology work for your business.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

NY, US

Year founded

2010

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